Ramada Resort by Wyndham Khao Lak

Ramada Resort by Wyndham Khao Lak Reviews

Ramada Resort by Wyndham Khao Lak

59 M66W+XGR, 9, Khuekkhak, Takua, Khuekkhak, Phang Nga Province, 82220, ThailandView Hotel Details
Ramada Resort by Wyndham Khao Lak
Ramada Resort by Wyndham Khao LakRamada Resort by Wyndham Khao LakRamada Resort by Wyndham Khao Lak
Check available rooms for your travel dates
We Price Match
1 night

Ramada Resort by Wyndham Khao Lak Guest Reviews

9/10
Great
77 review
Verified reviews
Location9.1
Amenities8.9
Service9.0
Cleanliness9.1
Filter by:
Sort by:
All reviews(77)
Positive reviews(48)
Reviews with photos/video(19)
Negative reviews(1)
Anonymous User
Deluxe Oasis King Room
Stayed in Oct 2024
Couples
30 review
8.5/10
Very Good
Posted on Feb 25, 2025
Size room size with a balcony. Nothing to fancy about the hotel room, a bit out dated. Very helpful and supportive staff. Direct beach access and great pool area with a swim-up bar and happy hour.
Response from Property: Here’s a warm and balanced reply to the guest’s review, highlighting the positives and acknowledging the constructive feedback:---**Dear Guest,**Thank you for sharing your feedback with us.We’re glad to hear you enjoyed the spacious room with a balcony, our beachfront location, and the pool area — especially the swim-up bar and happy hour! Your kind words about our helpful and supportive staff mean a lot to us.We also appreciate your note about the room being a bit dated. We take such comments seriously as they help us prioritize future improvements to enhance guest comfort.We hope to have the pleasure of welcoming you back again soon!Warm regards, The Management Team Ramada Resort Khao Lak
Chun Chor
Pool Villa
Stayed in Apr 2024
Couples
5 review
10.0/10
Outstanding
Posted on May 28, 2024
The pool villa is fantastic. Staffs are all friendly and helpful. Location wise it's great, right on beach and short walk to a lot shops and restaurants.
Response from Property: We appreciate your fantastic feedback! It's a pleasure to hear that you loved the pool villa and our convenient location near the beach and shops. Your kind words about our staff mean a lot to us. We hope to see you again in the near future!your Management Teamat Ramada Khao Lak
Arie B
Deluxe King Room with Jacuzzi
Stayed in Oct 2023
Family
7 review
9.5/10
Amazing
Posted on Dec 8, 2023
it was good everything was good
Response from Property: We appreciate your kind words, Arie! It's wonderful to know that you had a good experience with us. We hope to see you again in the near future!your Management Teamat Ramada Khao Lak
AnnEcl
Deluxe Oasis King Room
Stayed in Mar 2025
Family
3 review
8.5/10
Very Good
Posted on Apr 15, 2025
The hotel is located on the beautiful beach. Everything is very good except the service. 1. When I arrived, no one helped me carry my bags. I waited so long that I had to carry them myself. 2. I stayed for 2 nights and was about to sleep on the 2nd night. I received a letter saying that the check-out time was noon. Okay, I understand. But the staff called the room again at almost 9 pm to ask if I could help carry my bags if I checked out at noon the next day. It felt like I was being chased out. The next day, I woke up and left at 11 am. 🤣 I like everything except for the chase to check out quickly by calling at night.
Original TextTranslated by Google
Response from Property: Dear AnnEcl, Thank you very much for taking the time to write a review and we are glad that you were impressed with the atmosphere and the seaside location of the resort. We sincerely apologize for not having a staff to help carry the luggage in time on the day of your stay, including the inconvenience of calling to remind you of the late check-out, which may have made you feel uncomfortable. We will take this suggestion to improve our service and communication with the team to be more appropriate. We sincerely hope to have the opportunity to welcome you again and provide an impressive experience in every aspect. With respect, the Ramada Resort Khao Lak management team
Guest User
Deluxe Lanai Twin Room
Stayed in Feb 2025
Family
10 review
10.0/10
Outstanding
Posted on Apr 1, 2025
Good hotel. Responsive staff. Located near the sea on the 1st line, you can swim during low tide. There are many shops and restaurants nearby. The only minus is not related to the hotel, but is probably related to the peculiarity of Khao Lak - it is impossible to take a taxi from the hotel at reasonable prices, the bolt does not work, there are few drivers in Indrive and the prices are inflated.
Original TextTranslated by Google
Response from Property: Уважаемый гость,Благодарим вас за добрые слова и за то, что выбрали Ramada Resort Khao Lak для своего отдыха.Мы рады узнать, что вам понравилось расположение нашего отеля прямо у моря, а также работа нашего персонала и близость магазинов и ресторанов. Это действительно делает отдых комфортным и насыщенным.Что касается ситуации с такси — к сожалению, это действительно общая особенность региона, и мы понимаем, что это может вызывать неудобства. Мы работаем над поиском дополнительных решений, чтобы помочь нашим гостям с транспортом по более удобным и прозрачным условиям.Будем рады приветствовать вас снова и сделать ваше пребывание ещё более приятным.С уважением,Команда управленияRamada Resort Khao Lak
Guest User
Pool Villa
Stayed in Dec 2024
Couples
2 review
10.0/10
Outstanding
Posted on Feb 3, 2025
5 nights really liked the villa with a pool very cozy hotel everything is close great entry into the sea, quiet, there are free sun loungers. Right away the street with cafes begins beautifully birds sing squirrels run. We had booked 3 nights villa with a pool and two nights regular room as we wanted to go on excursions but liked it so much that we asked to leave us in the villa were ready to pay extra and in the end left the money did not take thanks to the administration. We did not go on excursions as it was great in the hotel
Original TextTranslated by Google
Response from Property: Thank you for your positive review! We are happy that you enjoyed the location of the hotel and the opportunity to relax on the available sunbeds. Your kind words about our staff are very valuable to us. We look forward to seeing you back!your Management Team at Ramada Khao Lak
Anonymous User
Ocean Front Villa
Stayed in Apr 2024
Family
36 review
9.5/10
Amazing
Posted on May 23, 2024
The service is impeccable and everything is considerate. You can feel it from the moment you arrive by car. The breakfast is very good. Other meals are economical and delicious. The room is within expectations. There are friendly cats accompanying you in the hotel. , but there is one thing that really needs to be dealt with. There is an electric leakage in the room, which is very dangerous. If the hair dryer is turned on at the same time during the shower, and the shower head comes into contact with metal such as the faucet, the shower head will get an electric shock. . . .
Original TextTranslated by Google
6/10
Response from Property: Thank you very much for your five-star rating! We are pleased to provide you with attentive service and that you are satisfied with our dining experience. Regarding the leakage problem you mentioned, we will immediately check and repair it. Hope to serve you again next time! We also appreciate all the Pictures, thank youyour Management Teamat Ramada Khao Lak
Aroundtheworld888
Deluxe Oasis Twin Room
Stayed in Feb 2024
Family
2 review
7.5/10
Posted on Mar 10, 2024
Conditions inside the room look good but not as clean as they should be. There were hair fragments scattered around in many places, such as coffee cups in the minibar, in the soaking tub, etc. The light rail on the head of the bed which was a mirror was very dusty. We stayed for 3 days and 2 nights. There were no towels changed when the room was made. But these things when compared to the service of the restaurant staff and the front desk are considered negligible. Because they are very polite and cute. I love this place. I will stop by again.
Original TextTranslated by Google
Response from Property: ขอบคุณที่แบ่งปันประสบการณ์ของคุณกับเรา เรายินดีที่คุณชื่นชมการบริการของพนักงาน แต่ต้องขออภัยในเรื่องความสะอาดของห้องพัก เราจะทำงานอย่างหนักเพื่อแก้ไขปัญหานี้และหวังว่าจะได้พบคุณอีกครั้งค่ะyour Management Teamat Ramada Khao Lak
Guest User
Deluxe Lanai Twin Room
Stayed in Dec 2022
Family
4 review
4.5/10
Posted on Apr 3, 2023
As soon as the epidemic policy was relaxed, the whole family was arranged to travel. It is a pity that the service and crisis management experience of this hotel is very poor. First, it helped us arrange the wrong room, and then made us pay extra for the hotel's own mistakes. In the end, Ctrip helped us Coordinated and took the loss. In addition, 90% of the hotel is basically German retirees, who are particularly sensitive to the voice of any child, so it is not recommended to bring families with children. Ctrip's customer service is first-class, but the hotel's own customer service is very poor!
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to share your feedback.We sincerely regret to hear about the issues you experienced during your stay, particularly regarding the room arrangement and the handling of the situation. Please accept our apologies for the inconvenience caused. This is certainly not the level of service we aim to provide, and we are reviewing this matter internally to prevent such occurrences in the future.We also understand your concerns about the environment for families with children. While many of our guests are couples or retirees, we do welcome families and strive to create a pleasant stay for all. Your feedback is valuable and will help us in improving how we support diverse guest needs.We're glad to hear that Ctrip was able to assist you effectively, and we will also work on enhancing the responsiveness and professionalism of our own customer service team.We hope to have the opportunity to welcome you again under better circumstances.Warm regards,The Management TeamRamada Resort Khao Lak
Erwin N
Stayed in Feb 2025
Couples
10.0/10
Outstanding
Posted on Mar 16, 2025
Very friendly people and always with a true smile, great good and beautyfull rooms. The Banana Colada in the poolbar is the best. Lots of trips to do from the hotel. And twice a week there is a evening market you must visit. Restaurants in the Area are all good but the Fat Shark is the best
Response from Property: We appreciate your fantastic feedback! It's heartwarming to hear that our team made your stay enjoyable and that you loved the Banana Colada. We're glad you explored the local area and found some great dining options. Looking forward to having you with us again in the future!
ANGELA H
Stayed in Dec 2024
Couples
10.0/10
Outstanding
Posted on Jan 24, 2025
Amazing. Wonderful hotel with the most FABULOUS staff set into a lush tropical setting Huge rooms, spotless resort, beautiful pool and gorgeous beach front. 2 kayaks and paddle boards for guests to use. Very quiet but within an extremely short distance to shops, bars and dozens of restaurants. Hotel was very quiet with no loud music or acts, which we appreciated as wanted a peaceful break. It’s be heaven. Thank you Ramada and all your wonderful staff. You really couldn’t wish or hope for a lovelier place.
Response from Property: We are delighted to receive such a wonderful review from you, Angela! It's fantastic to know that you enjoyed the spacious rooms and beautiful beachfront. We're glad the tranquility of our hotel met your expectations for a peaceful break. Thank you for choosing us, and we hope to see you again soon! your Management Team at Ramada Khao Lak
Ea L
Stayed in Dec 2024
Family
10.0/10
Outstanding
Posted on Jan 15, 2025
An Amazing Stay! Our experience at Ramada was so wonderful that we decided to move back from another hotel. Ramada truly has it all! From the warm welcome we received at the reception from smiling staff like Cindy and Kei, to the helpful and always friendly employees, including gardeners, cleaners, chefs, and waiters like Wawa and Benz, every detail was attended to. Ramada offers a peaceful atmosphere and all the necessary amenities, plus a perfect location near the beach, shops, and bars. It’s a warm and family-like place where you truly feel at home. I would also like to mention the spa. While the prices are higher than what you might find on the street, the service and quality are well worth it. It was an amazing experience! Our hearts have fallen for Ramada, and we will definitely return.
Response from Property: Thank you for sharing your amazing experience with us! We're thrilled to hear that our team, including Cindy, Kei, Wawa, and Benz, made your stay memorable with their warm hospitality. It's wonderful to know you enjoyed the peaceful atmosphere and convenient location. We look forward to welcoming you back to Ramada soon! your Management Team at Ramada Khao Lak
Stokeexile
Stayed in Dec 2024
Family
10.0/10
Outstanding
Posted on Jan 1, 2025
This resort is perfectly situated on the beach and in the midst of narrow streets full of restaurants, bars, massage places etc. it is a family resort, very quiet which suited us. Pool is perfect, beach is lovely, sea is warm. Rooms are large, beds comfortable, service is excellent.
Response from Property: Thank you, Stokeexile, for sharing your positive experience with us! We're glad that the peaceful setting and proximity to local attractions enhanced your stay. It's wonderful to know that you enjoyed our amenities and found everything to your satisfaction. We can't wait to welcome you back in the future!
Sienna F
Stayed in Nov 2024
Family
10.0/10
Outstanding
Posted on Dec 21, 2024
Great resort, friendly people, nice food, lovely beach and good rooms. Many things to do in the area I recommend the elephant sanctuary and the turtle conservation. The SIAM restaurant was brilliant the food was delicious- and the people were lovely. Make sure you bring mosquito spray as there are mosquitos in the area. But overall great place lovely area! I recommend. Along the beach there is a place called Sundown Sounds and in the evening they play music and have a few bars and food options we went on a Friday and they had fire benders as well which were amazing! We went as a family with kids who were 10+ and they both really enjoyed it and so did we!
Response from Property: Thank you, Sienna, for your fantastic review! We're delighted to hear that you enjoyed the resort's amenities and the local attractions like the elephant sanctuary and turtle conservation. We appreciate your tip about the mosquito spray and are thrilled that your family had a memorable experience at Sundown Sounds. We look forward to welcoming you back for another wonderful stay!
scottjN7893TO
Stayed in Nov 2024
Family
8.0/10
Very Good
Posted on Dec 16, 2024
First visit to Thailand, Khao Lak, which didn’t disappoint, in particular the Ramada resort. The resort is very central with supermarkets, shops and bars right on its doorstep. The staff were incredibly lovely, in particular our room cleaners (Pu and Twoper). Always a joy to see and speak to in the morning. On site there is a few activities to keep you busy around the hotel from complementary paddle boards and Kayaks to the gym, table tennis and pool tables. The spa centre is fantastic and great value for money for a Thai massage. The pool was a great size. Lots of space to swim and plenty of sun beds to choose from. Nice chilled atmosphere too. Not too loud like some holiday guests can be. You also had the option of a private beach which was lovely for a change of scenery. The resort hosted a series of excursions which we made full use of including a boat trip and elephant sanctuary. These were at an extra cost but were both great trips and well organised. Improvement area I’d say was the food, there needs to be more variety in my opinion and if you stay longer than a week, you see the same menu / themes over and over. I’d recommend half board then you have plenty of options eating out. The last improvement area is how dated the rooms appear. Yes, the rooms were clean, spacious and authentic. But they could be done with modernising to keep in line with the rest of the resort. You are treated like royalty at this hotel and made to feel welcome from arrival and throughout your stay. I’d highly recommend this resort to anyone visiting Khao Lak.
Response from Property: We're so glad to hear that your first visit to Thailand was memorable, Scott! It's fantastic that our staff, especially Pu and Twoper, made a positive impact on your stay. We acknowledge your suggestions regarding the menu variety and room updates, and we're committed to enhancing these aspects. Thank you for recommending us, and we look forward to hosting you again!