Guest User
September 11, 2023
The Abbaye is a unique hotel in a stunning setting. We enjoyed our stay very much but there are definitely areas that need improvement. The concierge desk is disorganized and inconsistent in its helpfulness. There was NO WIFI in our room ( we stayed a week- so this was miserable) We had to go out into the hallway, quite a distance down from our room in order to send emails, and even out in the hallway, the reception was mediocre. The tv in our room did not work , or at least we could not figure out how to get it to work. The dinner in the courtyard was very good. One night we had room service and ordered the dinner that came in glass covered dishes. It was terrible. The food was cold, and mediocre. One dessert was the molten chocolate cake and it was so overcooked that it tasted like paper. The parking situation is a dent waiting to happen. The hotel is understaffed but those who work there were very nice, patient, and tried their best. The hotel could be a lot better and could charge a lot more if some of these problems could be addressed. it's a beautiful spot. The swimming is fabulous, and the location in Talloires is priceless. I would definitely go back, but would hope for at least some wifi in our room!