Guest Reviews of Datang Phoenix Park Business Hotel
9.6/10
Excellent
2265 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.6
Service9.6
Cleanliness9.6
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All reviews(2265)
Positive reviews(2236)
Reviews with photos/video(380)
Delicious breakfast(428)
Convenient parking(135)
Friendly front desk staff(110)
Perfect for business trips(100)
Close to train station(29)
Tasty restaurant(25)
Stayed multiple times(24)
Delicious buffet(19)
Negative reviews(29)
Pistol_stella
Business Double Room
Stayed in Apr 2025
Family
30 review
9.0/10
Great
Posted on May 31, 2025
Nice business hotel, good breakfast variety of choice. Breakfast counter staff is friend, she offer buy one free one for my children. Good attitude and alawys smiling on her face. 5*
Response from Property: Dear valued guest,Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you enjoyed your stay at our business hotel and particularly appreciated the good variety of breakfast choices. It's heartwarming to know that the breakfast counter staff's friendly service and positive attitude left such a great impression on you, and we are delighted that she was able to offer the "buy one free one" promotion for your children, which added to the pleasant experience.We will continue to strive for excellence in our services and ensure that our staff always maintain a warm and welcoming demeanor. Your satisfaction is our top priority, and we look forward to welcoming you back to our hotel in the future.
Anonymous User
Twin Room
Stayed in Mar 2025
Family
9 review
9.5/10
Amazing
Posted on May 6, 2025
Quite far away from Hetou old street. But near to train station and then the shower water temperature unstable, suddenly hot suddenly cold.
Response from Property: 您好,非常感謝您對我們酒店的評價。對於您提到的洗澡水温不穩定的問題,我們深感抱歉,這確實給您的入住體驗帶來了不便。已經安排工作人員進行檢查和維修,儘快解決這個問題,確保後續入住的客人能夠正常使用熱水設施,關於酒店距離河頭老街較遠,但離火車站近的情況,非常抱歉給您的行程帶了不便,我們一定把各景區的距離詳細瞭解,希望能夠幫助客人更好地規劃行程,再次感謝您的理解和支持,祝您工作順利,有機會再來唐山玩🙂
GTYing
Boutique Queen Room
Stayed in Nov 2024
Solo traveller
88 review
10/10
Outstanding
Posted on Jan 3, 2025
3rd times staying here... Nice location friendly staff big & clean room... Good service
Response from Property: Thank you for choosing us again for your stay. We're delighted to hear that you continue to enjoy our convenient location, friendly staff, spacious and clean rooms, as well as our good service. Your satisfaction is our top priority, and we look forward to welcoming you back for many more visits in the future. Safe travels!
Ai Lin
Boutique Queen Room
Stayed in Mar 2024
Couple
81 review
10/10
Outstanding
Posted on Apr 14, 2024
Nice room, friendly staff, delicious breakfast. It's not too far from the train station.
Response from Property: Welcome to our hotel!Thank you for your praise of us.Looking forward to you next time!
Kong Wei Pin
Twin Room
Stayed in Aug 2024
Family
4 review
10/10
Outstanding
Posted on Oct 1, 2024
The beds are very comfortable and they have bedside lights for reading
Response from Property: Thank you for choosing our hetel and thank you for your comments,we will continue to work.welcome your next check in.
Ravindra Babu Konduri
Boutique Queen Room
Stayed in Dec 2024
Solo traveller
38 review
10/10
Outstanding
Posted on Jan 15, 2025
Good. Not bad. Comfortable to stay
Response from Property: 非常感謝您的正面評價!很高興聽到您在我們的住宿中感到舒適。不知道您是否有什麼特別喜歡的方面,或者是我們做得特別好的地方?同時,如果您有任何建議或意見,我們也非常願意聽取,以便我們可以不斷改進,為您提供更好的服務。為了感謝您的支持,我們很樂意為您提供一些優惠或升級服務。下次入住時,您可以享受我們的VIP待遇哦。再次感謝您的評價,期待您的下次光臨!
ibrahim
Cozy Double Room
Stayed in Jul 2023
Business traveller
5 review
6.0/10
Posted on Aug 28, 2023
good location
nice and clean
Response from Property: Thank for your comments.Hope to see you next time!
G. Solo Traveler
Business Double Room
Stayed in Sep 2023
Solo traveller
20 review
9.5/10
Amazing
Posted on Oct 6, 2023
The location is very good if you don’t want to stay far from the railway station. The hotel is pretty close to the South Lake (Nanhu), Earthquake Memorial, and the Tangshanyan.
The staff was polite and friendly and made sure that I could check in as soon as I got there. But my room wasn’t squeaky clean when I arrived. There were some makeup stains in the sink.
The breakfast was nice, and there was even croissant and baguette, cereal and bran. But they didn’t fill the baskets when it was close to the end. I felt that if you didn’t wake up early you were going to eat just the leftovers.
I think the highlight was the little delivery robot that just delivers everything at your door. And the fact that if you wanted more water, you could grab some on the table of your floor.
Response from Property: Welcome to our hotel!Thank you for your praise of us.And thank you very much for your advice,we will actively correct it.Looking forward to you next time!
Guest User
Boutique Queen Room
Stayed in Apr 2024
Business traveller
1 review
10/10
Outstanding
Posted on Jun 4, 2024
good Cleanliness with good service
Response from Property: Thank you!welcoming you back!
Guest User
Cozy Room (2 beds)
Stayed in May 2023
Business traveller
2 review
9.0/10
Great
Posted on Jun 17, 2023
Good location. Just 10 minutes from Tangshan station. Breakfast’s are delicious. Rooms are very clean. Staff’s are not speaking English. I asked for call a taxi. But didn’t help me.
Response from Property: Dear guest!Thank you for choosing our hotel.I'm very sorry for the trouble.We will strengthen our business capabilities.Hope to see you again!
Guest User
Business Double Room
Stayed in Apr 2025
Other
26 review
10/10
Outstanding
Posted on May 17, 2025
The hotel has a good location, convenient parking for self-driving tours, not far from Tangshanyan and Hetou Old Street, rich breakfast, small room, well-equipped, plum juice at the service desk, tastes good. Overall, it's OK!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your evaluation of our hotel! Thank you for your recognition, but at the same time, we also realize that there is still room for improvement. We will continue to work hard to continuously optimize all aspects of the hotel, strive to do better in room space layout, service details, etc., so that you can have a more pleasant experience next time you stay. Thank you again for your support and look forward to seeing you again!
Guest User
Business Double Room
Stayed in Apr 2025
Other
6 review
10/10
Outstanding
Posted on May 13, 2025
Very nice hotel. When you enter the hotel, you will see the smiling greeting from the front desk. The front desk staff Dayuan and Xiaomiao are very warm. When I came, I had a slight cold and they specially sent me fruits and mineral water. The room is clean and tidy. The hotel front desk also has sour plum soup prepared for guests, which is very good. Overall, it is a hotel worth recommending. I will come again next time!
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition and appreciation of our hotel! We are very happy to know that you are satisfied with our front desk service, room hygiene and extra care. The front desk staff Dayuan and Xiaomiao must be very happy to know that their service warms your heart. Regarding the fruit and mineral water we sent when you had a minor cold, this is a small part of our hotel's commitment to providing thoughtful care for our guests. Your comfort and health are always our top concern. At the same time, we are very happy that you like the sour plum soup we prepared. We will continue to work hard to provide more such little surprises to make your stay experience even better. Looking forward to seeing you again!
Guest User
Business Double Room
Stayed in Apr 2025
Business traveller
2 review
10/10
Outstanding
Posted on May 10, 2025
I recently stayed at a hotel and was very satisfied with the overall experience. First of all, the hotel is in a very good location, with convenient transportation and complete surrounding facilities. Secondly, the hotel's service quality is very high. The front desk staff is warm and friendly, and the check-in and check-out procedures are very efficient. The cleanliness of the room is very high, the bed is comfortable, and the sanitary conditions make people feel very reassured.
Particularly worth mentioning is the hotel's free laundry service and breakfast service. The laundry service is very convenient, the laundry speed is fast, and the clothes are washed clean and tidy. The breakfast variety is rich, with both Chinese and Western breakfasts, meeting the needs of different guests. The quality of the breakfast is very high, the ingredients are fresh, and the taste is also very good.
The facilities in the room are also very complete. Home appliances such as TV, air conditioning, and water heaters are all available and very new. The decoration style in the room is modern and simple, giving people a warm and comfortable feeling. In addition, the room also provides free Wi-Fi service, and the Internet speed is very fast, which is a big plus for business travelers.
Overall, this stay was very pleasant. The hotel's services, facilities and location are excellent. Whether it is a business trip or a leisure vacation, this is a very good choice.
Original TextTranslated by Google
Response from Property: Hello, thank you very much for your detailed evaluation and sharing of our hotel. It is really deeply rooted in people's hearts and makes us feel warm. Regardless of hygiene, facility functions, environmental feelings, service concepts, breakfast nutrition and health quality, we are all for giving guests a better experience and comfortable and convenient enjoyment. Your evaluation really gives us the greatest encouragement and motivation. We will continue to work hard to serve every guest who comes to the store, so that you can feel as relaxed and warm as going home. All the staff of the hotel look forward to your visit again. I wish you a happy life and smooth work😄😄💗💗
Xieselei
Standard Room
Stayed in Apr 2025
Family
12 review
9.0/10
Great
Posted on May 9, 2025
This time I came to Tangshan, and I still chose Fenghuangyuan Business Hotel. I had a very good experience staying there last year.
However, the experience this time is very different from the previous one, maybe it's the difference in floors.
This time I stayed in a business room on the second floor. I asked whether the room type was blocked, and other than the size and facilities, it was not much different from the room type on the third floor. After checking in, I found that although the bedding was very clean, there was a sweaty smell. It might be the pillow core, and the quilt should be changed. The smell went inside. I asked the waiter to change the buckwheat pillow, which was better.
When I came back from Hetou Old Street at night, as soon as I entered the corridor on the second floor, there was a strong smell of migrant workers. The carpet on the second floor was also dirtier than the one on the third floor. It was mainly the smell. Later, the corridor might have opened the window, and there would be a faint unpleasant smell.
The breakfast is still very rich, with Chinese and Western buffets, and breakfast is still the highlight of this stay.
The service of the front desk and lobby manager is also very considerate~ I was warmed
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for choosing to stay at Phoenix Garden Business Hotel again, and thank you for giving us feedback on your stay. We are deeply sorry for the unpleasant experience you brought to you regarding the room problem you mentioned. We also attach great importance to the floor odor. We will arrange staff to fully clean and ventilate the public area on the 2nd floor to ensure that each floor can provide guests with a clean, tidy and odor-free environment. Once again, we sincerely apologize for the inconvenience caused to you. We hope that you can continue to give us opportunities to serve you. If you have any questions or suggestions during your subsequent stay, please feel free to let us know and we will do our best to solve them for you❤❤❤
Guest User
Business Double Room
Stayed in Mar 2025
Couple
1 review
10/10
Outstanding
Posted on Apr 25, 2025
Environment: The environment is very good. Clean and sanitary. Now that the weather is hot, I drink sour and sweet plum soup when I enter the lobby. There are also warm fruits when I enter the room. The toilet and bathroom are independent, which is super convenient. The service attitude is also super good. The main location is also very good. We went to Wanda. There is also Tangshanyan and Hetou Old Street. They are not far away. Recommended. Superb.
Original TextTranslated by Google
Response from Property: 親愛的寶,感謝您的支持與肯定,每一次為您的服務,我們都竭盡所能,希望把最好的服務體驗帶給您,用心做品質,我們一直在路上!幸福時刻,相聚鳳凰園,期待與您再次相約~