Vienna International Hotel (Shenzhen Caopu Baigelong Metro Station) Reviews

Response from Property: Dear guest, thank you for staying at Vienna (International) Caopu Baipigeonhole Subway Station. Thank you very much for taking time out of your busy schedule to affirm us. Thank you for giving us advice. Our partners immediately correct it. Your satisfaction is the greatest motivation for us. We will make persistent efforts to give you a better service experience next time. A new laundry room has been added on the 6th floor of the hotel. Free laundry for hotel guests. Flower tea and snacks have been added to the lobby on the 1st floor. I look forward to coming again. Have a nice trip!

Response from Property: Dear guests, thank you very much for your love for Xiaowei. Xiaowei will work hard to do better. Xiaowei is only a few meters away from Caopu Station of Metro Line 3, Baigelong Metro Station of Line 5, and Buji Station of Line 14. 100 meters away, it is 9 subway stops away from Shenzhen North High-speed Railway Station. It is very convenient to travel. There is a seafood restaurant on the first floor of the hotel, a KTV on the second floor, and a new billiards club on the third and fourth floors. You are welcome to come and experience it often.

Response from Property: Dear guest, we are very sorry to bring you a bad check-in experience. Xiaowei has reported this issue to the housekeeping department. The housekeeping department will strengthen the door opening and window opening of the room to ventilate the smell. The hotel management will also strengthen the three-level inspection of the room. , to ensure the hygienic quality of the room. The hotel's front desk is on duty 24 hours a day. If you have any questions in the hotel, you can call "0" and we will do our best to help you solve the problem. We apologize again. There is a new laundry room (dryer) on the 6th floor of the hotel. There is a place to dry clothes in the elevator entrance passage of the floor. There are free scented tea and women's products, children's slippers and toothbrushes in the lobby. You are welcome to come and experience it again!

Response from Property: Dear guest, thank you for staying at the Vienna (International) Caopu Baigelong Metro Station Store. Thank you very much for taking the time out of your busy schedule to affirm us. Thank you for your praise. I am very happy! I am super happy to have your continuous support. We will always be by your side. I hope you will recommend Xiaowei to your friends. We will definitely make persistent efforts to live up to your praise. We are not omnipotent, but we will do our best. You Your satisfaction is the biggest motivation for Xiaowei. We will definitely make persistent efforts to give you a better service experience next time. We look forward to your visit again! We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!

Response from Property: Dear guest, thank you for staying at the Vienna (International) Caopu Baigelong Subway Station Branch. Thank you very much for your praise of Xiaowei. I am very happy! If you come here next time, our friends in the front office will arrange a quieter room for you. If you have any questions, you can also call the front desk (0). Our friends are online 24 hours a day. There is a new laundry room on the 6th floor of Xiaowei Room and dryer. I can help you solve your laundry problem next time you come over. Scented tea and various women's products are available for free in the lobby. Slippers and toothbrushes for children are also added. You are welcome to experience it. Thank you again Thank you for your affirmation of the hotel. I look forward to visiting you again. I wish you a pleasant journey!

Response from Property: Dear guest, thank you for your review of the hotel! I'm very sorry to bring you such a bad check-in experience. The guests who checked out in front of me smoked a lot, and the room was full of smoke. Because the room was tight, the lady in charge of the guest room left the room shortly after cleaning it, without fully opening the window. , open the door to ventilate and disperse the odor. We have re-required and trained the housekeeping department. For rooms with a strong smoke smell, they must be treated and allowed enough time to disperse the odor before being opened. At the same time, supervisors and managers must increase their efforts. Room inspection intensity. If you have any questions during your stay, you can dial (0) from the in-room phone to the front desk, and we will handle it for you as soon as possible. Have a nice trip!