Ibis Navi Mumbai Reviews
Ibis Navi Mumbai
D 266, Ttc Industrial Estate, Thane, IndiaView Hotel Details
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1 night
Ibis Navi Mumbai Guest Reviews
3.9/5
Good
57 review
Verified reviewsLocation3.9
Amenities3.9
Service3.8
Cleanliness3.9
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All Reviews(57)
Positive reviews(53)
Reviews with photos/video(6)
Negative reviews(4)
HELMI ALHADDAD
Standard Twin Room-Free Wifi
Stayed in Feb 2024
Booked for others
7 review
Posted on Feb 17, 2024
The room was cleaned, but I booked twin bed and when I arrived it was double, it was disappointed but the next day the hotel has changed as my original booking
nia
Standard Queen Room
Stayed in Dec 2023
Couples
18 review
Outstanding
Posted on Dec 31, 2023
Ibis was really warm and welcoming from the beginning. We came early so they gave us an early check-in and today we are checking out late at no extra cost. The hotels are like the international branches I have been to and they are truly best in class and clean. Must-try: Their breakfast buffet.
Guest User
Standard Twin Room-Free Wifi
Stayed in May 2024
Family
2 review
Posted on Jun 2, 2024
The rooms were not very clean , the hallway has a weird smell. Also some of the workers weren’t very friendly and helpful. Also they didn’t offer to carry our luggage. We had to carry on our own. They said it’s self service .
Also card gets deactivated most of the time so had to go to the reception to get it activated.
もーぺんにゃ
Standard Queen Room
Stayed in Nov 2023
Business travellers
19 review
Very Good
Posted on Dec 1, 2023
I booked a package including dinner buffet, food were tasty .
Aishwariya
Standard Queen Room
Stayed in Mar 2023
Couples
1 review
Outstanding
Posted on Mar 24, 2023
Amazing service
zehrah2019
Stayed in Jun 2024
Business travellers
Outstanding
Posted on Jun 3, 2024
Excellent Service and Quality Food is Amazing. Lovely hotel and staff. Breakfast was enjoyable and had a good selection with attentive staff. Received good recommendations for food. Room was clean with the essentials. Hotel central, everything we needed for a short visit to Mumbai.
Response from Property: Hi Guest, Kudo!! The team is grateful for your comments and has motivated them to keep up the good work. See you soon again!! Warm Regards, Abhishek Pillai Director Guest Service
Fearless37670938437
Stayed in May 2024
Business travellers
Outstanding
Posted on May 7, 2024
Ms. Preethi , Asst Manager, rendered good dinner service, lucky to have such service from your people, I was in great hunger today, felt very much satisfied, thank you
Travel05072938430
Stayed in May 2024
Business travellers
Outstanding
Posted on May 7, 2024
It was very nice experience. staff is very supportive and polite. Food is very good. Managing staff miss. Preeti is very helping and polite. she helped us in everything and query related stay. and she supported us during whole stay. thank you
DayTrip23573134140
Stayed in Mar 2024
Business travellers
Outstanding
Posted on Mar 7, 2024
Good Experience.. I had interacted mr mayur during stay...he is so helpful & kind.our meeting area also great. Room is clean and neat .Chef Sharanjit served me a very delicious pasta and thanks for service by Mayuresh......................
Response from Property: Dear Guest, Thank you for taking out the time to review our hotel. We are extremely glad that we have provided you with a good experience and would like to do so again in the future. Do visit us soon!! Warm Regards, Abhishek Pillai Guest Service Manager
Guest User
Stayed in Jun 2024
Other
0 review
Outstanding
Posted on Jun 27, 2024
This is my second time in ibis navi mumbai. Last time and this time very fabulous. Food is good. Restaurant auto spheres very nice. Near by railway and bus station. Service is quick and specially mayuresh and akash who given great service to us.
Guest User
Stayed in Jun 2024
Other
0 review
Outstanding
Posted on Jun 11, 2024
I came in spice it restaurant solo. Food is limited option in ala cart but those are very great and good quality.buffet spread also ver good and more varieties is there. Mayuresh is good take care . Restaurant is clean and good atmosphere. Good Vibes.
Guest User
Stayed in Jun 2024
Other
0 review
Outstanding
Posted on Jun 10, 2024
I came with my mother As usual it was a wonderful stay… staff is so polite , helping, caring… Aakash magar was so caring and polite …thanks all… they all treat us like family…ambiance was good… food was excellent too… rooms were typical Accor rooms clean …
Wanderer02629219111
Stayed in Jun 2024
Family
Very Good
Posted on Jun 7, 2024
Room size small but good . Food is good. Just suggestion improve food quality. Check in is quick. Restaurant morning staff is very friendly. Good communication and helpful. Breakfast spread is amezing. We will come again. Thank you so much ibis.
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the ibis Navi Mumbai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abhishek Pillai Director Guest Service
Compass50322701589
Stayed in Jun 2024
Business travellers
Outstanding
Posted on Jun 5, 2024
Restaurant and reception staff is very co operative and helpful towards the guest.Rohan mauzzam Abdul hiten Rohit are best in service. All over good and decent stay with ibis Navi mumbai.food taste is delicious.. Buffet dessert are best part in food
Response from Property: Dear Guest, It was a pleasure having you with us at ibis Navi Mumbai. and taking time out to share your feedback on this social platform. We are delighted that you enjoyed the experience as much as we enjoyed being at your service. It is such encouraging words from our discerning patrons that makes our day and drives us in our constant endeavor to offer a better experience to all our guests. We thank you for your feedback and look forward to welcoming you back to ibis Navi Mumbai. Warm Regards, Abhishek Pillai Director Guest Service
Tourist09808649583
Stayed in Jun 2024
Business travellers
Outstanding
Posted on Jun 5, 2024
I am staying in #519 from Bajaj group.Rooms are perfect for buisness purpose.buffet food quality is up to the mark and good service from staff. Like to mention Mr Rohan for smooth and quick checking and Thank you Rohit Abdul hiten for food service.
Response from Property: Hi Guest, Kudo!! The team is grateful for your comments and has motivated them to keep up the good work. See you soon again!! Warm Regards, Abhishek Pillai Director Guest Service
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