Emperors Palace Hotel Reviews
Emperors Palace Hotel
59 Dongxia Road (Dongxia Lu), Shantou, ChinaView Hotel Details
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1 night
Emperors Palace Hotel Guest Reviews
4.3/5
Very Good
719 review
Verified reviewsLocation4.3
Amenities4.2
Service4.3
Cleanliness4.3
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All Reviews(719)
Positive reviews(652)
Reviews with photos/video(59)
Convenient parking(62)
Amenities were average(61)
Friendly front desk staff(56)
Easy to get around(43)
Classy environment(31)
Delicious breakfast(27)
Great location(14)
Stayed multiple times(5)
Negative reviews(66)
Akhil Garg
Standard Room (Double bed)
Stayed in Nov 2023
Friends
74 review
Outstanding
Posted on Nov 27, 2023
Hotel is very good. Excellent location.
Dragon1988
Standard Room (Double bed)
Stayed in Jan 2024
Solo travellers
148 review
Very Good
Posted on Jan 26, 2024
good hotel
Suxiaoying
Standard Room (Double bed)
Stayed in Mar 2024
Friends
12 review
Outstanding
Posted on Mar 17, 2024
The front desk 058061 service is good. The hotel has free parking, which is very convenient for travel. The room is clean and hygienic. I am also quite satisfied.
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel. We are honored to serve you. We hope that our sincere service can bring you a more comfortable experience. All the hotel staff sincerely look forward to your visit again!
Guest User
Standard Room (Double bed)
Stayed in Apr 2024
Friends
1 review
Outstanding
Posted on Apr 27, 2024
062The front desk service is very good! The parking lot is also large! Thumbs up!
Original TextTranslated by Google
Response from Property: Dear friend, thank you for your praise! We are very happy. In the future, we will work harder to provide high-quality services to guests from all over the world. We look forward to your next visit.
Anonymous User
Business Twin Room
Stayed in Feb 2024
Couples
20 review
Outstanding
Posted on Mar 19, 2024
The location is very good, about 500 meters from Longyan Road Snack Street and about 1000 meters from Vientiane City. It is the first choice for foodies. There is a bus stop downstairs. I booked two days of accommodation at different prices, and the front desk upgraded one of the days for free. Great. The room is large and the room is clean, but the facilities and decoration are relatively old. The breakfast is average, but the beef hot pot in the evening is very good.
Original TextTranslated by Google
Response from Property: Thank you very much for your support and affirmation, thank you for your careful description and enthusiastic recommendation, and we look forward to providing you with warm and comfortable service again.
Tiaozao
Comfy Family Room
Stayed in Feb 2024
Family
27 review
Posted on Feb 17, 2024
The hotel is very average. We stayed here for a family trip during the Chinese New Year. The room facilities and hygiene are OK. But the breakfast is very, very bad.
Original TextTranslated by Google
Response from Property: Dear guest, hello. Thank you for staying at Shantou Huangge Hotel. Regarding the situation you reported, we will inform the catering depar**ent to make improvements. Providing you with a better stay experience is our pursuit! Looking forward to your visit again!
Guest User
Standard Room (Double bed)
Stayed in Feb 2024
Family
11 review
Outstanding
Posted on Feb 20, 2024
It feels like an old hotel, with easy parking and a beef hotpot restaurant (very delicious, I heard it's also an old restaurant). The front desk gave the children breakfast coupons, which mainly consisted of various dim sum, and there were quite a lot of people. The Longyan South Road Food Street is nearby, so it's very convenient to find food
Original TextTranslated by Google
Response from Property: Dear, we have received your thoughtful evaluation. Thank you for choosing to stay at the Royal Hotel. As long as you enjoy your stay, we will continue to improve our services and look forward to your next stay.
Buparenaodenanren
Standard Double Room
Stayed in Feb 2024
Business travellers
16 review
Outstanding
Posted on Feb 4, 2024
The reception at the front desk was very welcoming. 062 The hygiene was also in place. Will stay here again. The parking lot is also very large. Good in every way!
Original TextTranslated by Google
Response from Property: Thank you very much for your compliment. We always believe that warm and thoughtful service is the key to improving customer experience. To this end, we train our employees to be customer-centric and provide timely and professional services.
Guest User
Comfy Family Room
Stayed in Jan 2024
Family
6 review
Outstanding
Posted on Feb 1, 2024
The hotel has a strategic location, and it is very convenient for eating and shopping nearby. Although the facilities are a bit old, they are clean and sanitary. The aunt on the floor cleans the room every day.
Original TextTranslated by Google
Response from Property: Thank you for your recognition of the location of our hotel! We are located in the city center, aiming to provide guests with a convenient living and travel experience. We will provide you with a more comfortable accommodation environment and considerate service.
Guest User
Standard Room (Double bed)
Stayed in Jan 2024
Other
1 review
Outstanding
Posted on Jan 10, 2024
The environment is good, close to the hospital, convenient for taking care of people, and the service is also very thoughtful
Original TextTranslated by Google
Response from Property: Dear friend, thank you for your praise! We are very happy. In the future, we will work harder to provide high-quality services to guests from all over the world. We look forward to your next visit.
Jiyoutaidu
Standard Room (Double bed)
Stayed in Jan 2024
Solo travellers
8 review
Outstanding
Posted on Jan 7, 2024
The front desk lady 030051 provided great service, the parking lot is free, very convenient hahaha
Original TextTranslated by Google
Response from Property: Dear, hello! Thank you for your full five-point evaluation. We will continue to work hard with your encouragement and support. I believe we will do better! Welcome to stay next time!
Guest User
Comfy Family Room
Stayed in Dec 2023
Business travellers
9 review
Outstanding
Posted on Dec 26, 2023
030051Good service attitude, very satisfied with the cleanliness, free parking, comfortable pillows, convenient travel 666
Original TextTranslated by Google
Response from Property: Dear friend, thank you for your praise! We are very happy and wish you a smooth work and a good mood every day O(∩_∩)O~
Guest User
Standard Room (Double bed)
Stayed in Dec 2023
Friends
5 review
Outstanding
Posted on Dec 10, 2023
The service at the front desk 061058 is very good, there is free parking, and the transportation is convenient
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing to stay at Huangge Hotel and sharing your positive comments. It is our honor to be recognized by you. The hotel has an excellent location, convenient transportation, and a food street nearby. Looking forward to your next stay.
Guest User
Standard Double Room
Stayed in Dec 2023
Friends
2 review
Outstanding
Posted on Dec 5, 2023
The front desk 061051 has good service, there are many snacks around, convenient transportation, and free parking
Original TextTranslated by Google
Response from Property: Dear, we have received your thoughtful evaluation. Thank you for choosing to stay at the Royal Hotel. As long as you enjoy your stay, we will continue to improve our services and look forward to your next stay.
Guest User
Standard Room (Double bed)
Stayed in Nov 2023
Business travellers
4 review
Outstanding
Posted on Nov 26, 2023
The front desk 058 061 service is good. Free breakfast and free parking. There are many snacks and delicacies nearby.
Original TextTranslated by Google
Response from Property: Dear, we have received your thoughtful evaluation. Thank you for choosing to stay at the Royal Hotel. As long as you enjoy your stay, we will continue to improve our services and look forward to your next stay.
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