Sugar Mill Hotel

We have just returned from an amazing week at the Sugar Mill. I can’t say enough good things about Rupert and Andrea. They went above and beyond to make sure we had everything we wanted and needed. (No carrot juice). The food, staff and hospitality was awesome. We will definitely be back.

We had a lovely week stay the poolside Caribbean cabins were great.The view was spectacular of the sea as well as the pool. The staff is the friendliest I have encountered in the Caribbean. Room were well maintained and everything was as advertised.Great vacation I highly recommend

Just returned from a wonderful week at Sugar Mill. The accommodations are comfortable and outstanding. The staffing extremely kind and helpful. The food was stellar. Cannot wait to get back next year . Looking forward to bringing friends and family.

Our favorite thing about Tortola is the kind and generous people. Followed closely by the breathtaking vistas and sunsets. Sugar mill is the perfect combination of both. Even if you don’t stay here, be sure to dine at the restaurant where you will no doubt meet the Sugar Mill hosts. They are kind, welcoming and helpful. They made our anniversary trip delightful. Thank you Sugar Mill!

The staff at the hotel were great and the main restaurant was excellent. I'm told its the best restaurant on the island. The room we stayed in was a nice size and clean. The bathroom was in need of a major redo. I think they are slowly updating all the rooms. I know it is difficult to get parts on the island, but a lot of little things needed fixing. The screen door to the patio was missing a handle, the bathroom sink stopper didn't work and cabinet drawers stuck etc. It is a nice location and we did enjoy the restaurant and pleasant staff. I definitely would wait until the updating is finished before returning.

What a wonderful spot tucked in the hills of Tortola! Beautiful setting, friendly management and staff, perfect accommodations, great food and drink!

The Sugar Mill certainly lived up to the reviews on Tripadvisor. I stayed with my wife here on the All Inclusive for a 2 week stay, with the intention of doing nothing, apart from relax and enjoy the hotel and all it offered. Rupert and Andrea the hotel Managers are both great at what they do, friendly, approachable and very helpful with plenty of time for their guests. The staff throughout the hotel are all friendly, some exceptional but unfortunately I don't remember their names. We took both trips offered as part of the All Inclusive, the Island tour with Rupert who is very informative as well as fun with plenty of food and drink. The Catamaran trip with Denis the hotel owner and Rupert, great trip with good snorkelling and plenty of food and drink again. We enjoyed the pool area and beach, some times we had them to ourselves, both have comfortable loungers. The room was spacious and very comfortable, with a balcony overlooking the gardens and a sea view. The breakfast/lunch restaurant overlooking the beach serves great food and has amazing views as does the main restaurant which has a large varied variety of food and a good selection of wines. Its a comfortable, characterful charming hotel, not uber modern, not corporate, its just how it should be. All in all we had an amazingly relaxed time at the Sugar Mill. I hope to return in the very near future. Thanks again to Rupert and Andrea and the rest of the staff.

Delightful spot in the BVIs looking out to Jost Van Dyke Island. A charming boutique hotel with helpful friendly staff, spacious rooms and an excellent restaurant and beach bar. Everything you need for a relaxing few days to totally unwind.

The entire resort was all you could wish for! Great room, superb food every meal, quiet location, private beach w/ bar…. And the staff is top notch