Anilana Nilaveli

Hi All, publishing this comment to share my client's experience in Anilana Nilaveli Hotel. Guest Stay : 13 Jun 2022 Guest Nationality: UK Of course this was a good property by then but after the pandemic now it's a run down one with the recent management change. As a travel agent I had a guest from UK, whom wanted to relax in Trinco beach for about 10 nights and accommodated him in this property since it was in an ideal location for them to relax. However once they checked in to the property they noticed that the hotel amenities were not in good conditions. Since every one should aware of the hotels what you all planning to visit should know about this. Pool tiles were broken and can lead to a major injury . Guest have lodged a complaint regarding health and safety, as an agent we did change the hotel immediately. Attached are images what we received. Of course they have upgraded my client to a higher category room and after advising the hotel to change the hotel to their sister hotel in Pasikudah, client did not wish to stay there either. Since it was a long stay, upon the request made we paid 50% of the total value to secure the booking, and after a months time received 03 nights stay refund holding 01 night stay refund by putting front their cancellation policy to safe guard themselves having the said issues. Before you all to select this property, please check whether the amenities are in good condition, power generator status, Bar facilities, in room phone call facility, coz they had not none. + management spoils clients head when they decide to move out for another hotel in the same region. Message from client : Quote, The manager has just shown me the other hotel it's as bad as this one I've told him I'm not staying there I'm not changing hotel for that place hopefully you will find something nice im. Not bothered about how much just get me out of here a week in the Maldives would be nice Un quote. If you are willing to use this hotel think twice as they gonna play with your money !!!

It was absolutely perfect. We‘ve been there in difficult days for Sri Lanka. So we were the only guest in this big hotel. In the beginning it was very strange for us, but the staff was so friendly, kind, attentive and talented, so we immediately fell in love with this beautiful place. The staff let us feel like we were in paradise. Everyday the kitchen team made us an absolutely delicious menu. For us it was really the best food here in Sri Lanka. A big thank you to the chef and his team and also for all the others. And thank you to Cruze for the drinks. Our three days and nights there we will never forget. We already miss this talented staff and our time in Anilana.

Hi All, publishing this comment to share my client's experience in Anilana Nilaveli Hotel. Guest Stay : 13 Jun 2022 Guest Nationality: UK Of course this was a good property by then but after the pandemic now it's a run down one with the recent management change. As a travel agent I had a guest from UK, whom wanted to relax in Trinco beach for about 10 nights and accommodated him in this property since it was in an ideal location for them to relax. However once they checked in to the property they noticed that the hotel amenities were not in good conditions. Since every one should aware of the hotels what you all planning to visit should know about this. Pool tiles were broken and can lead to a major injury . Guest have lodged a complaint regarding health and safety, as an agent we did change the hotel immediately. Attached are images what we received. Of course they have upgraded my client to a higher category room and after advising the hotel to change the hotel to their sister hotel in Pasikudah, client did not wish to stay there either. Since it was a long stay, upon the request made we paid 50% of the total value to secure the booking, and after a months time received 03 nights stay refund holding 01 night stay refund by putting front their cancellation policy to safe guard themselves having the said issues. Before you all to select this property, please check whether the amenities are in good condition, power generator status, Bar facilities, in room phone call facility, coz they had not none. + management spoils clients head when they decide to move out for another hotel in the same region. Message from client : Quote, 👇🏻 The manager has just shown me the other hotel it's as bad as this one I've told him I'm not staying there I'm not changing hotel for that place hopefully you will find something nice im. Not bothered about how much just get me out of here a week in the Maldives would be nice😀 Un quote. If you are willing to use this hotel think twice as they gonna play with your money !!! Thanks.

It seems that visiting this resort in the past used to be a mavelous experience but everything has changed nowadays... Not sure about the reason, because north is still under development, but reality shows that Anilana was left apart and zero maintenance has been applied to the facilities there... I was there a couple of weeks ago, leading a tour composed by 13 people, and everything was in darkness in our arrival... No power/electricity, bar empty, super hot inside the facilities, outdoor deck was ruined, swimming pools super dirty and green water, electronic systems to access the rooms were not working (they asked us to leave everything open or to to reception to ask for opening our room with a master key...; imagine 13 people asking individually for opening their rooms at any time)... I talked to the owner and she tried to convince me to staybut what I could only expect for my clients was room in a new place to end our almost 3 weeks tour. And we got it at Cinnamon Trinco Blu. Super recommended!

I realy appreciate Anilana Nilaweli Team. Great Service by Them.Special thankz to Cheaf bcz very tasty foods ..if your visit to trinco, this is ideal place for stay. Every thing is best.rooms having good space. Cleaning service good.I went theire with my one years old son and 4 years old elder doughter .they enjoy lot..they provid seperete kids menu for my kids without any charge..

Nice place to stay , Excellent service, the staffs are so friendly and the manager Mr Fayaz made all the arrangements easier , the foods are tasty , rooms are well cleaned , they have a private beach with a good view and close to the pigeon island