Lavande Hotel (Turfan Grand Cross)

First and foremost, this hotel accepts foreigners. The hotel is quite ok but not great. I booked a no-window non-smoking room (don’t do it, go for room with window) because I thought there is more chance people still smoke in non-smoking rooms with windows. The first room they gave me, put the key card on and electricity didn’t work. Waited for them to check with no result so I was relocated to another room. It’s non-smoking but I can clearly smell the smoke. Took 2 days for the smoke smell to go away which is a pity. The room is small but enough for a solo like me. Each floor they built 4 lines of rooms, the 2 middle lines stay wall-to-wall to each other and are the ‘no-window’ rooms. I would definitely recommend you to choose the room with window, because it means you don’t share a lot of ‘walls’ to other room and have a window to open at least for circulation if room is smelly or if room is too hot. In my case, my room smells smoke, and the room heater system only allows 34-37 degree celsius which is crazy! Very hot if turned on so I had to turn it off the whole time I stay at the hotel. Even though it is winter time, the whole hotel is already on heater. Unable to adjust room temperature is annoying because it means no air circulation. There is a blowing machine (similar to a fan) in the room but it is not efficient quickly enough. The room feels extremely suffocating. I did really wish for a window. Also because the no-window rooms share 3 walls with other rooms (not counting the upper floor), it’s more bad-luck chances for weird noise. In my case, I had to endure one whole freaking night with 2 loud Uyghur couples who cannot hold themselves back from banging the freak out and making all kinds of terrible terrible noise. Seems like no soundproof for these walls.

Very friendly and helpful front desk, special thanks to the very pretty 小麦 for her help and service, ever ready to help

Excellent location. Right outside the main square. Staff was helpful and friendly. My room was upgraded to a window room. Thankfully as the aircon for some reason stopped working but I’m sure it’s just a glitch which can be fixed. I would stay there again and would recommend to others.

Well located, and really clean. Rooms were as the pics say They are. Staff were really helpful to help organise tours and give information. The receptionist Joe was super helpful friendly and deserves a raise. She made the stay pleasent. Breakfast was Chinese and so so. But overall good.