Holiday Inn Express & Suites Utica
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Rooms and Guests
1 room, 2 adults, 0 children
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Holiday Inn Express & Suites Utica

Health Protected
23 Wells Ave, Utica, New York State 13502, United States
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A stay at Holiday Inn Express & Suites Utica, an IHG Hotel places you in the heart of Utica, within a 15-minute walk of Erie Canalway Trail and Utica Children's Museum. This hotel is 0.8 mi (1.2 km) from National Distance Running Hall of Fame and 0.9 mi (1.5 km) from North Utica Shopping Center.Show More
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hotel overview picture
4.2/5Very Good·Cleanliness: 4.2
All 97 Reviews
Amenities
Public ParkingFreeFitness Room24-Hour Front DeskWi-Fi in Public AreasFreeSmoking AreaMeeting RoomBusiness CenterFax/Copying Service
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Surroundings
Landmarks: Adirondack Bank Center at the Utica Memorial Auditorium
(1.1km)
Landmarks: Stanley Center for The Arts
(1.6km)
Landmarks: F T Proctor Park
(3.2km)
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Rooms

Guest Reviews

Trending Questions

Policies

Services & Amenities

Standard King Room
9

Standard King Room

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Electric Fan
Microwave Oven
Room Details
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King Room with Roll In Shower - Disability Access/Non-Smoking
4

King Room with Roll In Shower - Disability Access/Non-Smoking

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Electric Fan
Doorbell/ Phone Alerts
Room Details
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1 King Bed Suite
6

1 King Bed Suite

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Electric Fan
Doorbell/ Phone Alerts
Room Details
Check Availability
King Suite with Disability Access and Bathtub - Non Smoking
5

King Suite with Disability Access and Bathtub - Non Smoking

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Electric Fan
Microwave Oven
Room Details
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Queen Room - Disability Access with Bathtub - Non-Smoking
5

Queen Room - Disability Access with Bathtub - Non-Smoking

1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Electric Fan
Microwave Oven
Room Details
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Queen Room with Two Queen Beds - Disability Access with Bathtub/Non-Smoking
5

Queen Room with Two Queen Beds - Disability Access with Bathtub/Non-Smoking

2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Electric Fan
Doorbell/ Phone Alerts
Room Details
Check Availability
Queen Room with Two Queen Beds - Disability Access/Non-Smoking
6

Queen Room with Two Queen Beds - Disability Access/Non-Smoking

2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Electric Fan
Microwave Oven
Room Details
Check Availability
Standard Room, 2 Queen Beds
6

Standard Room, 2 Queen Beds

2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Electric Fan
Microwave Oven
Room Details
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Standard Room
2

Standard Room

Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
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2 Queen Bed Suite
5

2 Queen Bed Suite

2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Electric Fan
Microwave Oven
Room Details
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Guest Reviews(97)

4.2/5
Very Good
Verified Reviews
  • Cleanliness4.2
  • Amenities4.2
  • Location4.2
  • Service4.2
Jonathan
January 19, 2024
The sink in room 107 didn't function properly. The stopper was broken and water drained slowly, as if the drain was fixing to clog up. The breakfast staff was excellent.
Maureen
October 30, 2023
Everything was great except when we got to the hotel they ran my card and it wouldn’t work because the third party already took the money out. But the gentleman at the counter helped us out figured every thing out for us. I will stay again
Barbara
October 24, 2023
The check-in service was poor. When asked if I could 2 nights instead of just one it seemed to be a problem because it was booked through *******. That’s ok I found another nice place to stay. Also there was no tv channel guide in the room. When I went to the front desk to inquire about a channel list the clerk looked around couldn’t find anything and said sorry he didn’t know. There was no soap dish for the soap bar that was provided in the bathroom. Not a huge big deal but would have been a nice added touch. We I checked in I was told the breakfast buffet was from 7-9am. Was disappointed because I was leaving at 6:30am. When left the morning at 6:30am the buffet was all set up and people were eating. If I’d known I would have gone down sooner. The place was quiet and clean but lacked the customer service that should come along with a $200. A night stay.
Mark
October 8, 2023
The room was comfortable and the hotel was nice. We had noisy neighbours last night, we could hear them through the wall and did not sleep well because of them. The water in the swimming pool was too cold. The stuff was nice and friendly, overall, this hotel is a good choice.
Verified traveler
October 1, 2023
no canopy lights were on till late so it was dark to pull up to for check in. the rear of building lights were off too during our unload. made it look unwelcoming and low budget. pool was sketchy looking as well. the continental breakfast was lack luster as well.
Diane
September 30, 2023
Very close to I 90 if your just passing through. 3 nice restaurants very close. Area around hotel under a lot of construction
Debra
December 29, 2023
Elevator wasn’t working properly, fitness area closed for renovations
Clint
September 25, 2023
Hotel was extremely dirty and not well kept. Other hotels in the state along the highway are in much better condition and price. Curtains had gross stains on them, and shower and bathroom area were not well maintained. Breakfast was good, that’s about it. When telling the manager on duty the next morning and showing her pictures, she didn’t seem overlay concerned. Will not be staying at a Holiday Inn again.
Wendell
September 22, 2023
I like the fact that it was surrounded by a lot of restaurants and it was close to downtown Utica

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Clean
  • 4.2/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 2012
  • Number of Rooms: 74
A stay at Holiday Inn Express & Suites Utica, an IHG Hotel places you in the heart of Utica, within a 15-minute walk of Erie Canalway Trail and Utica Children's Museum. This hotel is 0.8 mi (1.2 km) from National Distance Running Hall of Fame and 0.9 mi (1.5 km) from North Utica Shopping Center.

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional amenities at this hotel include a fireplace in the lobby, gas grills, and complimentary use of a nearby fitness facility.

Grab a bite from the snack bar/deli serving guests of Holiday Inn Express & Suites Utica, an IHG Hotel. Mingle with other guests at the complimentary reception, held on select days. A complimentary buffet breakfast is served daily from 6 AM to 10 AM.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Utica? This hotel has 336 square feet (31 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Make yourself at home in one of the 75 guestrooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have hair dryers and toothbrushes and toothpaste.

Services & Amenities

Fitness Room
Meeting Room
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Frequently Asked Questions

How much does it cost to stay at Holiday Inn Express & Suites Utica?

Prices at Holiday Inn Express & Suites Utica are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What are the check-in and check-out times at Holiday Inn Express & Suites Utica?

The check-in time is after 15:00 and the check-out time is before 11:00.

Does Holiday Inn Express & Suites Utica provide airport transfer services?

No, the Holiday Inn Express & Suites Utica doesn't provide airport transfer services.

What amenities and services does Holiday Inn Express & Suites Utica have?

Holiday Inn Express & Suites Utica has the following amenities and services: Parking, Indoor Swimming Pool, Fitness Room.

Does Holiday Inn Express & Suites Utica have a swimming pool?

Yes, Holiday Inn Express & Suites Utica has a pool. Pool type: Indoor Swimming Pool.

Does Holiday Inn Express & Suites Utica have fitness amenities?

Yes, Holiday Inn Express & Suites Utica has fitness amenities.

Does Holiday Inn Express & Suites Utica provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Holiday Inn Express & Suites Utica have non-smoking rooms?

Yes, Holiday Inn Express & Suites Utica has non-smoking rooms. Please view the hotel listing for details.

Does Holiday Inn Express & Suites Utica provide breakfast?

Yes, Holiday Inn Express & Suites Utica provides breakfast.

Does Holiday Inn Express & Suites Utica have a restaurant?

No, Holiday Inn Express & Suites Utica doesn't have a restaurant.

About This Property

Average Price FromAUD319
Hotel Star Rating2