Guest User
September 1, 2021
We came here after problems at another Fletcher hotel. It looks nice from the outside, but if you look closely it doesn't look like a hotel from the outside. Parking is already a drama as there are only a few places. And while there's a pro Brit about parking, everyone sets it up so that only 9 cars can be parked. Find out for yourself where you put it. However, we received a friendly welcome in the much too small reception area. Maximum 1 meter wide at the end of a kind of corridor. Key to the room and then we turned out to be in hrt outbuilding. This looks like a horse stable from the outside and in fact this is actually it once. A much too small room where you literally have to move furniture to get to the closet. Beds were also very bad, huge saggy. The bathroom wad the worst I have ever experienced. Even a ba*****t looks better. A toilet with a loose seat, an increase of 80 by 80 cm where you have to shower with a moldy shower curtain. Curtain is so small that the entire surface cannot be protected. When you open the tap, the entire floor will immediately get wet. Entire ceiling was covered in mold. 2 small towels for 2 people. Breakfast room/restaurant is very small. Actually too many tables so you can barely slide your chair back without bumping into your neighbors. Also far fewer tables than customers. I've seen people walking around the hotel with trays of food because there was no place. Fair enough choice with regard to food. You can eat yourself full and there is something for everyone. No complaints about the staff in the restaurant. When checking out, we wanted to pass on our findings. However I put the key down, wanted to say something, but the key was taken, they were thanked and the staff walked away. Unfortunately, never again this hotel and I do not recommend it to anyone. Then only a few tens more for a better hotel in Valkenburg.
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