I couldn't complain about anything at this hotel. Room was very nice and clean, and had the same look as in the picture, with a window pointing to one of the small canals. The staff is very helpful, friendly and they speak good English and Spanish, possibly other languages too. The locations is only a few steps from San Marco square. Breakfast was good and cheap relative to city prices (we didn't have it included, but got it for a small fee). We definitely recommend this place.