Dorsett Grand Labuan

Dorsett Grand Labuan Reviews

Dorsett Grand Labuan

F.T, 462, Jln Merdeka, Financial Park, 87029 Labuan, Labuan Federal, Victoria, MalaysiaView Hotel Details
Dorsett Grand Labuan
Dorsett Grand LabuanDorsett Grand LabuanDorsett Grand Labuan
Check available rooms for your travel dates
编组 10
We Price Match
1 night

Dorsett Grand Labuan Guest Reviews

4.2/5
Very Good
66 Reviews
Verified reviews
Location4.4
Amenities4.1
Service4.3
Cleanliness4.1
Filter by:
Sort by:
All Reviews(66)
Positive reviews(65)
Reviews with photos/video(5)
Negative reviews(1)
Guest User
Stayed in Apr 2024
Other
0 Reviews
5.0
/5
Outstanding
Posted on Apr 24, 2024
Good service all staff friendly and ainie irvilla and damsel caring staff 💯 clean and comfortable I good sleep food is delicious and kind to all 🙏🥰 thankyou ..
Guest User
Deluxe Room with City View
Stayed in Apr 2024
Business travellers
11 Reviews
4.5
/5
Great
Posted on Apr 18, 2024
The room was nice, but a little old. It is located opposite the Financial Park mall, so it is very convenient to go shopping for duty-free goods just across the street.
Original TextTranslated by Google
Response from Property: Dear Sir/Madam, Please accept our sincere apologies for the unpleasant experience that you encountered during your recent stay at our hotel. We do appreciate your kind patience and understanding as we continue to improve our quality and services in order to serve you better.Thank you again for sharing your experience and we look forward to welcoming you back to Dorsett Grand Labuan.Best regards,Faridah Ahad
Vilimaina Pepena
Deluxe Room with City View
Stayed in Apr 2024
Couples
29 Reviews
5.0
/5
Outstanding
Posted on Apr 13, 2024
I would strongly recommend thus hotel if you planning to visit Labuan. Its has this class with so much ease you feel so relaxed with very great service from their staff my first time in Labuan and i am very impressed with their hotel service…lastly i must not forget that its a walking distance to their only shopping center or their financial hub:
Response from Property: Dear Vilimaina Pepena,Thank you for leaving us a wonderful review. We will share your compliments with our team to ensure continuous good service. Thank you again for sharing your experience and we look forward to welcoming you back to Dorsett Grand Labuan.Best regards,Faridah Ahad
Guest User
Stayed in Apr 2024
Business travellers
0 Reviews
5.0
/5
Outstanding
Posted on Apr 4, 2024
Most value comment for this trip met very friendly staff and supportive staff by expediting check out process to ensure I able to catch my flight in time. Thank you very much Ms Irvillna , Koh YL , Aini , Fitri & Gilbert for the help. Dorsett Labuan will be my place to stay for during my next Labuan Island visit.
Guest User
Stayed in Apr 2024
Other
0 Reviews
5.0
/5
Outstanding
Posted on Apr 1, 2024
Delicious...Delicious...Delicious foods. There are variety of Malay foods you can choose and the space of the restaurant is really convenience to all guest from adult, senior citizens or children. I love the bubur lambuk (Must Try) and Fish Head curry. Not to forget that the service of F&B team is fast and amazing. Their really dedicated with their work and always smile when serve the guest. The price of buffet Ramadhan is affordable and worth it. Good Job Dorsett Labuan...
Guest User
Stayed in Apr 2024
Other
0 Reviews
5.0
/5
Outstanding
Posted on Apr 1, 2024
First time come to Labuan, the hotel was a strategic place to stay. Nearby the shopping mall and work palaces especially the government office just walk across the road can reach the office. The room is just ok but is very clean. Very friendly staff specially to the restaurant. Breakfast was excellent, nasi lemak is tasted so much. ❤. Thank you. Look forward to stay here for next visit to Labuan.
Guest User
Deluxe Room with City View
Stayed in Apr 2024
Business travellers
1 Reviews
4.7
/5
Amazing
Posted on Apr 5, 2024
All good just furniture look old for high class hotel
Response from Property: Dear Sir/Madam , Please accept our sincere apologies for the unpleasant experience that you encountered during your recent stay at our hotel. We do appreciate your kind patience and understanding as we continue to improve our quality and services in order to serve you better.Thank you again for sharing your experience and we look forward to welcoming you back to Dorsett Grand Labuan.Best regards,Faridah Ahad
Sh Mohd Ajjs
Deluxe Room with City View
Stayed in Mar 2024
Family
1 Reviews
4.0
/5
Very Good
Posted on Apr 13, 2024
Very enjoy food
Response from Property: Dear Sh Mohd Ajjs,Thank you for leaving us a wonderful review. We will share your compliments with our team to ensure continuous good service. Thank you again for sharing your experience and we look forward to welcoming you back to Dorsett Grand Labuan.Best regards,Faridah Ahad
Guest User
Stayed in Mar 2024
Other
0 Reviews
4.0
/5
Very Good
Posted on Mar 18, 2024
Come to Labuan for couple of day. Staying at Dorsett Grand Labuan..hotel was great but need maintenance upgrade. Room big comfortable for family stay here. Breakfast was good. Hotel located at town center areas near by at shopping complex. Will come again next trip.
Capt. Sivaraja Supramani
Deluxe Room with City View
Stayed in Mar 2024
Business travellers
1 Reviews
3.7
/5
Posted on Mar 13, 2024
Overall, the service is good. It could be great if a simple smile is added to the front desk. Secondly, I understood the hotel policy for check out time is at 1200 hours. But, it would be much appreciated by guest if the hotel could allow/extend the check out time to 3pm, provided the room not fully booked especially during the mid week days where it's at low density booking and the guest taking flight at about 6pm. Simple curtesy will make a lot of difference.
Response from Property: Dear Capt. Sivaraja Supramani, Please accept our sincere apologies for the unpleasant experience that you encountered during your recent stay at our hotel. We do appreciate your kind patience and understanding as we continue to improve our quality and services in order to serve you better.Thank you again for sharing your experience and we look forward to welcoming you back to Dorsett Grand Labuan.Best regards,Faridah Ahad
Guest User
Stayed in Mar 2024
Business travellers
0 Reviews
5.0
/5
Outstanding
Posted on Mar 11, 2024
Great location. Walking distance to everything downtown. Beautiful rooms facing the city, great ambiance in the hotel dining room and bar. The beef burger was super delicious, although others looked like they were enjoying it! We will come again!
Guest User
Stayed in Mar 2024
Other
0 Reviews
4.0
/5
Very Good
Posted on Mar 11, 2024
While stay in the hotel the staff are very friendly and helpful in many ways. Its very enjoy talk at lobby with the bartenders. Breakfast food is good but have few options and the hots drinks is good. They always greet you when you go to the restaurant.
hasidah hasidah
Deluxe Room with City View
Stayed in Mar 2024
Business travellers
18 Reviews
5.0
/5
Outstanding
Posted on Mar 11, 2024
BILIK CANTIK
Translate
Response from Property: Dear hasidah hasidah,Thank you for leaving us a wonderful review. We will share your compliments with our team to ensure continuous good service. Thank you again for sharing your experience and we look forward to welcoming you back to Dorsett Grand Labuan.Best regards,Faridah Ahad
Guest User
Stayed in Mar 2024
Other
0 Reviews
5.0
/5
Outstanding
Posted on Mar 1, 2024
Very clean and spacious room. Incredible view as our room was overlooking the sea. variety of breakfast buffet. Staffs were very friendly and helpful. Good location! Overall we really enjoyed our stay here, there is nothing to complain about.
Guest User
Stayed in Feb 2024
Family
0 Reviews
5.0
/5
Outstanding
Posted on Feb 29, 2024
Amazing place to spend a good night rest in this hotel after a long day exploring the island .. the room is clean well maintenance.. all plug n socket are functioning very well n safe.. easy access to restaurant and nearby shopping mall via walking distance only ♥️♥️♥️♥️🥰🥰🥰🥰