Modern Hotel Mariahilfer Straße

The place was alright, tight for two persons. Instruction was clear. No reception. Location was great. The comforter has stains.

This was my worst experience because of the following: 1. The property is like 15 minutes away from the location it says in the map. 2. The bathroom smelled like pee, and the floors had dust 3. The heating didn’t work. I got sick because of the cold wind that entered through some space in the windows. This property only has one external person that helps with issues and he was no use. 4. The bed was awful! I couldn’t sleep well. There should be refunding possibilities to avoid the existence of places like this…. I truly had the worst time. And now I’m sick. So thank you. Please save yourself the pain and don’t book here.

I don’t know where to start, horrific. Hard to find, nothing like the pictures, I had to buy my own pillow because they were like 20 years old and totally destroyed, no kitchen as in the photo, stained and filthy lounge and you will need to remember 3 different pass codes to get into your stay. It almost ruined my holiday as I was in a bad mood throughout my stay. So so so angry and disappointed, very not an Austrian level of stay, think of it as a hostel ran by crack heads.

Very difficult to find but staff are good on the WhatsApp, location is great but the furniture and doors feel very cheap and feel like they’re breaking Bed is comfodtable - a solid 3/5 star experience

It was difficult to find the place because there was no marking or indications around related to it.

The room itself was fine for only 2 nights but the location was not so convenient. Public transportation was easy for this location though. We had a situation the second night of our stay at 1:00AM the day of our extremely early flight. The lock was broken and the codes on the door wouldn’t work. We waited over an hour and there were 2 people that had waited over 2 hours for someone to come fix the entrance door. I wasn’t sure why they didn’t come earlier for the couple. Although this wasn’t their fault that the lock broke the way they handled it after was not accommodative for the inconvenience. I would not stay here again. They also refused to give us a discount for that night after we helped open the door.

I like that it is near the metro station and near restaurants and convenience stores. However the address is wrong and it is really difficult to find the place since there is no sign or any distinctive to tell you about the place. It take us like 30 minutes to find it. When you finally find it, there is no body to help you with the check in. You will need internet connection to contact the administrator via Whatsapp and he will give you the codes to open the doors and get in your room. The place is fine, however the difficulty at the beginning, ruin the whole experience. Not a place I would recommend.

This “hotel” (indeed a low-quality hostel) can be surely considered as the worst hotel in Vienna. Its location in the map is at 2 km from its real position in the street. People select this hotel since it seems in a more attractive place and then spend hours to find it. Check-on and all communication are through WhatsApp only. The cleaning personnel does not speak English and never clean rooms, where people stay (only after their departure). 2 main managers give many promises, for example “we will repair the broken table and clean your room”, where we had a lot of glass pieces. Guests have to resolve problems of this hotel instead of having a rest. Problems during our stay: the table fell down with caps of hot tea causing burn on the leg. Water in the shower is “distributed” to all sides because of bad construction. No air conditioning, fan only. Permanent noise outside (restaurant and people from other rooms in the garden) before 2-3 am. Cockroaches inside; terrible view from windows. No cleaning service and change of towels. The broken table have not been repaired for 1 week. One evening, 3 families with children were unable to enter to the 2nd floor, since the locker was damaged. The manager was not worrying about it telling us that this is no matter for him, “you are not the first”. Then somebody opened from inside, after 40 min waiting, and this saved all of us, since the administration was not going to come. This locker was then covered with scotch. Windows seem old and we had a sensation that they could be broken after opening or closing them. The cleaning personnel doesn’t take the trush out. This room cannot cost 100 $ per night, maximum 20$; the price doesn’t correspond to the required quality.

Shows up in Google doc about a mile away. The actual location is very convenient to a subway exit. The room has very little (no chair, no hand towel, no shower mat which caused very wet floor after a shower with their glass covering only half of the shower area). The window faces a main road with lots of people talking loudly through easily 2 am and bad being on the first floor (not exactly hotel’s fault. Staff was very responsive to my concerns. Price is good no I guess you get what you pay for.