VERY dirty hallway carpets and elevator flooring, as well as main entry flooring. Mold in bathroom shower. Overall cleanliness of room poor. Uncomfortable bed. On our second day (Jan 1) our room wasn't cleaned. We were told by the rude receptionist that they don't clean rooms on holidays unless we are checking out. Not enough towels, soap, coffee for the second day. Bar and restaurant present but apparently closed down for good (One of the reasons we booked here was for the bar).