Verified traveler
December 11, 2023
The pool was closed, which we didn’t know before our arrival, so our children were playing in the room. It was before 8pm and we had a staff member knock on our door saying there were people complaining we were too loud. They were literally coloring with crayons and playing charades before 8pm on a Saturday. We were disappointed that we constantly had to tell our children to whisper and sit down because of the complaint, when they were just trying to have an exciting stay in a hotel.