Anonymous User
August 3, 2022
Manager Pan! Here's some advice for you:
1. First of all, please learn to control and manage your emotions, like a mature person, and then consider the management of work. It doesn't seem like you'd be wise to rant, rage, and yell at customers in the lobby at night, even if there weren't many people there at the time? On the spot, as a customer, I actually comforted you with a smiling face. Customers don’t need to be gods, but they can’t be the other way around, right? Originally, I communicated with you again the next day, and wanted to see if your attitude would improve somewhat, but unfortunately, you are still excited and sometimes glaring at you, so I can only comment. The reason for the incident was that I didn't do nucleic acid in time. I also explained my reasons very sincerely, patiently and meticulously, such as being busy, unfamiliar with the local area, closing the doors and windows of a testing point I encountered and thinking that no one was there, etc. Uncompromising, insisting on one's own opinion, "filled with righteous indignation" until he left the store;
2, security issues. Around one o'clock at noon, someone brushed the door three times and twisted the door handle three times, but it didn't open. At ten o'clock in the evening, someone inexplicably wanted to knock on the door, pretending to be a deliveryman and saying that they had my takeaway;
3. Hygiene issues. I accidentally went to the bathroom in the hall in a hurry, the toilet was not flushed, and all kinds of garbage were piled up in the corners... Is this a clean and tidy look?
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