Loulan Hotel (Xi'an Xiaozhai Jixiangcun Metro Station)

The room type and environment exceeded expectations, the service attitude was particularly good, thanks to the front desk for upgrading the room, the breakfast was also very rich, just try to eat early, there are buses and subways at the door, it is very convenient to go everywhere, in short, I am very satisfied with the stay!

The room is small and the hygiene is very poor. We checked in at the front desk around 12 o'clock. When we got the room card and checked in, the door to the room was open. So we asked the staff who was cleaning opposite if we could check in. The staff said impatiently, go in and take a look. You feel that you can live in it, and when you enter the room, you find that there are stains on the toilet, and the sheets and quilts have different dirty places.

The room was not very clean. There were chicken bones and lighters between the mattress and the bedside table. However, the front desk service was very nice and helped to change the room. I booked for 4 nights and got a refund for 3 nights.

Next to the subway, quite convenient. But the facilities are old, there is no heating, the air conditioner is too old and useless, it can't get warm after turning it on for a long time, and the bed is cold all night. According to the reviews, many rooms are like this. I really don't recommend staying here in winter. The access control is not working well, and it takes a long time to open it every time.

The facilities are poor, the wifi is disconnected, and the TV is disconnected more than 10 times a day, and the set-top box needs to be restarted repeatedly. If you don't have enough patience, it is not recommended to stay.

Close to the subway and bus station, very convenient for travel

Hygiene: clean and tidy Facilities: complete Environment: quiet, good sound insulation

After more than 10 years of traveling with Ctrip, this is the first time I give a bad review on Ctrip: The room is very old and small. The hair dryer is the kind of old model that has been hanging on the wall for decades, and it is still not usable. Especially the mattress is just a bed sheet, which is hard. Thinking that it is close to my daughter's school and convenient, I was supposed to stay for three nights, but I decisively changed hotels after staying one night. 1: The hotel front desk service is very perfunctory. My daughter is a student of Xi'an Academy of Fine Arts. She went back to school in the morning without taking her iPad. I saw it on the sofa when I was packing my luggage. There was also a decorative sheet at the end of the bed on the sofa. In the afternoon, I met up with my daughter. She wanted to draw, so she said that I didn't take the pen of my iPad. I was careless. I only saw the iPad and didn't go to the sofa to check the pen. I called the front desk to help find it. As a result, it took 4 minutes to call back, and they said that they had looked in every corner and couldn't find it. First of all, my daughter was drawing before going to bed, and the pen and iPad were placed on the stool together. It wouldn't fall far away, so it must be in the room. Secondly: 4 minutes from the lobby to 607, at least 2-3 minutes to walk, there was still one minute left, how could I look carefully and still not find it. Then: I called to ask if room 607 was occupied, and they said it was vacant. If it wasn't occupied, the amount would definitely be in the room. 2: Before checking out, we went out to have breakfast. Because it was raining and a bit cold, I went to the bathroom next to the lobby to put on a long-sleeved T-shirt. Because I was just changing clothes, the door of the bathroom was not locked, and I washed my hands directly after coming out. As a result, I was scolded by the waiter who was wetting the toilet at the time: the tone was very angry and very unpleasant: low quality, not flushing, and asking her to help flush or something. May I ask if I have to flush when I change clothes? For example, if someone urinates and doesn't flush, you are cleaning and help flush once, is it necessary to scold so much? Praise: The security guard in the hotel lobby is very enthusiastic. When we checked in, he helped with the luggage and bicycles, and helped to find a place to put them. He nodded and smiled when he met in the elevator several times.

Facilities: OK Sanitation: Average Environment: Average Service: OK