Meihao Hotel (Xi'an Zhonglou South Gate Branch)

The hotel's service is really considerate. The front desk staff are warm and thoughtful, patiently answering my questions and making me feel at home. The hotel has a strategic location, convenient transportation, and many delicious food nearby, which makes my travel more convenient and saves me a lot of time. There is a snack street downstairs, and there is Luoma City Xingzhengyuan Shopping Plaza next to it. It is really convenient. It is only three or four minutes away from the Bell Tower, and there are many snacks around! There are many restaurants and restaurants! The room is very clean and tidy. There is free mineral water at the elevator entrance. You can see the clock tower when you go out. There are sensor lights at the door of the house. You are not afraid of the dark when you get up at night. I feel that the service staff of this hotel are well-trained, which is great. If If you are tired from traveling, there is also a foot bath. Soaking your feet in the foot bath can relieve the fatigue of the day. The hotel you stay in also has intelligent robot service. When you need something in the room, it will be delivered by the robot. It is convenient and fast. It was a great experience. When checking in, the lady at the front desk brought chrysanthemum tea and sour plum soup. In the evening, there was also a bowl of noodles that could be eaten as a late night snack, which was very convenient!

The Meihao Hotel in Xi'an we stayed at this time was really disappointing. We booked the room more than 10 days in advance. Since we were three girls, we contacted the front desk in advance to ask for shared beds, extra quilts and toiletries. This hotel is really nice. It's weird. They contacted us through Ctrip and ignored us until the day we checked in. Because the train was late, it didn't arrive until 2 a.m., so the front desk contacted us around 8 p.m. to ask how long it would take to arrive. They told us the arrival time, and then We once again stressed that we needed help putting together beds, but the front desk refused us sternly. We informed the hotel that they would not cancel the order, and that the order was not allowed to be canceled if the room rate was paid in advance, and it would definitely arrive. We are asked to check in at the store before they can handle it for us. If we arrive during the day, we can handle it after we arrive. I can accept that. The key is that we arrived at the store in the middle of the night. Can't they help us with it in advance? The front desk didn't understand the accommodation at all, so when we arrived at the hotel, we went even further. After checking in, we told the front desk that we wanted to share beds. The front desk didn't know. Is the guest's needs always so perfunctory? It was too late after we got to the room, so we all washed up while waiting for the staff to come and share the bed. The three of us girls were wearing pajamas in the room. After 10 minutes, the person who came over was not the guest room aunt but a security guard, which made us very embarrassed. , the security guard found a black stain on the bed while helping us put the bed together. He opened the quilt and found hair. It was too late. We didn’t know what to say. Then came the wonderful thing, a long black skirt hanging on the bed. Inside the wardrobe, it fell down at night. When I picked it up in the morning, I saw that the layer of gray was no longer thick and the clothes were dirty. I quickly washed up and went to the restaurant to have breakfast. I saw another long stick on the communal plate. I have long hair. I ate some fruit and quickly checked out of the hotel for the next few days. I didn’t check out until about 11 o’clock in the morning. Your hotel did not give a reply to the problem reported by the security guard at 2 o’clock in the morning. A lady at the front desk When we checked out, we were asked how we were having a good rest. They didn't even know about the check-in response. I was really confused. The room on the 6th floor was arranged. The corridor on the 6th floor was so smelly that I had to run away. The windows in the room could not be opened. Even if the air conditioner was turned on to ventilate, it was very stuffy. This was not the first time I traveled. I originally came for the Meihao brand and booked 4 nights in a row. Then I was immediately taken away. We were persuaded to leave, but the man who helped us put the beds together was still very nice. He called the front desk as soon as he found out the problem, but the front desk didn't even know about it when we checked out. I just laughed. I don't know the management of your hotel. The pattern is indeed surprising, as I and my friends really feel. (This is the first time I write about such an unpleasant stay experience)

It's very average. The room smells bad. I changed it twice. I chose to live near the clock tower. It's best not to choose this hotel.

The hotel service attitude is very friendly and the environment is good

The location of the hotel is very good, near the clock tower. Hygiene and service are also excellent

Negative review is required! fed up This is my first time giving a bad review 1. This hotel is refurbished, the floor height is very short and depressing 2. As shown in the picture, the bath faucet is broken, and it is impossible to take a normal bath 3. Parking in the parking lot next to it, it is very dangerous to have to walk out of the entrance by yourself. It was raining on the day I arrived. I called the front desk to ask how to get to the front desk, but no one answered the phone at the front desk, which is funny 4. I found two hairs on the bed, it is estimated that the sheets are not new 5. The key is that such a room costs more than 800 a night, and it is stupid to be a guest 6. The hotel lobby has to take the elevator to the 8th floor first, and the elevator shared by the building has to wait for a long time. It was a really bad night anyway, can the franchised hotels be able to slaughter customers without restraint? I originally wanted to stay in Xi'an for a few more days, because of this hotel, I didn't want to eat breakfast the next morning, I just checked out and left. Only those who have lived there know what the experience was like. The only advantage is that it is within walking distance from the city wall. , but there are so many hotels around, and later I saw that the price was not as high as yours. Anyway, I really felt that I was cheated for one night...

出門旅遊在網上看到這家酒店,酒店位置好，距離鐘樓，小南門早市，交通便利，去哪裡都很方便。 無論從一進門小哥哥們的打招呼服務上，真熱情。安全性、乾淨程度來説，真的很適合出行的人羣！出差辦公，旅遊住宿，我認為單從在離鐘樓附近的商圈來説價格方面還行，主要酒店可以停車，但停車沒直達電梯，需要原路返回進酒店大堂，樓層大姐也特別熱情，八樓大廳還有送餐機器人送個外賣什麼的都超級方便！體驗感真的很棒！酒店的服務態度很好，辦理速度快，服務熱情，為我辦入住的前台小姐姐一直微笑服務，感覺很親切！表揚！房間衞生乾淨，大堂寬敞明亮，價格實惠，性價比高，這是我對於這家酒店的評價！超讚！貼心的服務！這家酒店管理真的很到位，房間裏的設施設備都很齊全，有咖啡包，茶包，礦泉水，房間也打掃得乾淨整潔，床品很乾凈，每個樓層電梯口還配有礦泉水，出了電梯就能看見，屋內門口還有感應燈，晚上不怕黑，每個員工都是訓練有素的，有問必答，有什麼需要可會盡量幫忙解決， 我們住得很開心，很舒服，熱水也熱得很快，空調給力，床品超軟，枕頭也很舒適，第二天退房的時候，非常細心，還可以免費寄存行李，非常nice [強]

住過很多次酒店了，這次在網上訂了美豪酒店。真的是給我留下了很深的印象。8樓是他們的餐廳，餐廳環境感覺裝修風格很好，有一大片的休閑區、商務會客區，可以免費使用。健身房和洗衣房設備都很完善，尤其是享受下午茶的的時候中午那會兒有陽光照下來，喝一杯咖啡，吃點水果感覺真挺好，房間裏面也是很乾凈，下樓的時候大廳有機器人，設施很全面，聽前台還介紹9樓有個健身房，早晨吃飯的時候，早餐也很豐富，餐廳的大姐非常的熱情，還詢問我們，菜品的口味怎麼樣，很讓我感受的西安的熱情，，十分推薦這次來遊玩他們家。酒店環境很新，他們家兩部觀景電梯，可以直接看到鐘樓，樓下的好吃的特別的多，不愧是地理位置很好，店是19年開業的，裝修風格很新房間很大，都是智能控制。位置也挺好的，早餐很好吃，中西結合的早餐品種相當豐盛， ，有可以洗衣服的地方就很好，周邊也挺熱鬧的，吃夜宵啥都很方便。酒店有免費停車場提供。，前台小哥哥們服務都很好。親子也合適，我對煙味很敏感，當時安排的房間有點煙味，小哥哥還特意打開了2間房間讓我選擇，服務還是可以的。打掃衞生也很及時，客房大姐態度好。餐廳的服務員態度都很好。餐廳，健身房，休息室，洗衣房這些設施都有，還有免費礦泉水提供，比較好。機器人送外賣也很方便快速，房間性價比還是可以的，就是地段相當好，去鐘樓城牆步行都可以到，。最後退房的時候前台還贈送了小禮物。

酒店位於西安市中心繁華的鐘鼓樓商圈,在這附近不僅可以欣賞到美麗迷人的西安鐘樓夜景，也可以品嚐到回民街風味小吃，酒店環境也很不錯，絕對是休閑放鬆的好去處，值得推薦。環境特別好，出行也很方便，酒店的床很舒適,早餐也是不錯的，中西結合的自助餐,位置中心，離2號線和6號線都進，去高鐵站和兵馬俑，城牆等各個地方都方便,房間很乾凈，住了幾天打掃的都很仔細，前台的服務態度也是很好，有需要都給及時解決了，房間的設施很智能，早餐也很好吃，出門就有地鐵去哪都很方便,還有洗衣機和烘乾機,還有機器人服務，在美豪酒店能夠擁有愜意的睡眠時光，是休閑度假或商務出行的理想選擇。酒店工作人員服務熱情，每天出門看到都會主動問好，賓至如歸，每日遊玩回來都是新的酒店用具，衞生每日都會清掃，來西安旅遊或者出差選擇美豪酒店西安鐘樓南門店是正確的。值得推薦！