The attitude of the front desk was extremely bad. We just checked out in the morning and checked in again in the afternoon. I asked if it was okay without the ID card. The front desk said yes and asked me to write down my ID number. It was inconvenient for me to hold things in my hands, so I asked the front desk to write it. The front desk said that if she didn't write it, she wouldn't let us stay. It meant that if we wrote it, we could stay, but if we didn't write it, we couldn't stay. What kind of attitude is this? Such people can provide service. It really subverts the perception of service.
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