Orange Hotel (Xining Railway Station Qiyi Road Branch)

Facilities: Very good Hygiene: Good Environment: Elegant Service: in place All good 👌🏻

The room is very clean, the floor heating is sufficient, the lighting is also very good, the decoration should be quite new, the curtains are all electric, and the toilet is also smart. I am very satisfied. Before leaving, I took a photo of the sunny room.

Good review, the environment is clean and comfortable ~ recommended

Very satisfied, the environment is good, the noise is not loud when sleeping at night, there is Dongguan Grand Mosque nearby, the experience is good

It was my first time in Xining, and I was amazed by the status of the Orange Hotel. They said you could check in directly at the parking lot, and it took a while to find the hotel. I got off the train and arrived at the hotel around 10:30. There was a person at the front desk checking me in. They promoted breakfast before I even started staying. I was even more surprised when I entered the room. Because I was afraid of the cold, I asked the hotel in advance. The hotel said there was no air conditioning but floor heating. When I checked in, I found that there was no switch for the floor heating. I was going to call the front desk, but the call to the room was not working. Contact Ctrip and the hotel called the room. I asked him how to turn on the floor heating, and he said it was on. Then he asked me if I was cold and said he would send me a heater if I was cold. If I'm not cold, why would I ask you how you turned it on? The floor heating is obviously not turned on. Has the front desk received any training? The floor heating has opening hours every day. Can't you give an honest answer? After staying in the hotel for two days, no hotel manager came to apologize! This is the service of Orange Hotel! It's absolutely great. Ctrip records all my calls. Ctrip solves the problem much better than Orange Hotel! I will never stay in your hotel again. I don’t even want to give 0.5 points!

The decoration design of Orange Hotel is very user-friendly, showing respect and consideration for customers everywhere. I felt very comfortable as soon as I walked in. I arrived at night and wanted to eat some fruit but didn’t want to go out, so I called the front desk to ask if there was any fruit. As a result, the robot brought the fruit as a gift. It was so heartwarming.