Fuji Matsuzono Hotel Reviews
Fuji Matsuzono Hotel
Yamanaka 195, Yamanakako, JapanView Hotel Details
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1 night
Fuji Matsuzono Hotel Guest Reviews
4.4/5
Very Good
52 review
Verified reviewsLocation4.4
Amenities4.2
Service4.5
Cleanliness4.4
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All Reviews(52)
Positive reviews(49)
Reviews with photos/video(20)
Awesome stay(15)
Great service(9)
Relaxing hot springs(7)
Negative reviews(3)
Guest User
Lake View Japanese-Style Room 25 Sq M
Stayed in Jun 2024
Couples
1 review
Amazing
Posted on Jun 3, 2024
A great place to relax overlooking a beautiful lake.
Many eatery besides the hotel. Will be back.
yongkv
Mountain View Hot spring Suite 50Sq M
Stayed in Apr 2024
Family
3 review
Outstanding
Posted on Apr 28, 2024
We stayed one night in the suite with 2 western style bed and 1 Japanese futon bed. The room has a tatami area with small table where we can enjoy some tea and snacks.
The room has a private onsen with Mount Fuji view. The view from the room is magnificent 🥹
Tracy999
Mountain View Japanese-Style Room 25 Sq M
Stayed in Sep 2023
Solo travellers
7 review
Very Good
Posted on Sep 12, 2023
I recommend This hotel !
Pros:
- great location near Narita airport. frequent shuttle bus. driver will put the luggage inside for guests. So nice.
- Great public amenities. love the hot spring pools. restaurants with good food choices. fair price. pleasant dinning settings. oversee beautiful garden.
- room is not small. big window with green views. mostly clean
Cons
- Only 1 Suggestions. the Hall way carpets on lower floor. are crying for replacement. won't cost much. but will make guests feel much better.
Overall. it's a nice hotel with decent pricing !
Dong Chengdi
Mountain View Japanese-Style Room 25 Sq M
Stayed in May 2024
Family
87 review
Great
Posted on May 31, 2024
I like this hotel due to the beautiful view to Fuji mountains.
Sandagjav Hayan
Main Building Regular Floor Economy, Japanese-Style with Bath, Lake View
Stayed in Nov 2023
Couples
26 review
Outstanding
Posted on Dec 2, 2023
clean
staff is very friendly
there is a hot spring
car parking is free
breakfasts is delicious
good to sightseeing Fuji Mountain
Guest User
Standard Lake View Twin Room 21 Sq M
Stayed in May 2024
Family
8 review
Posted on May 19, 2024
Hot aoring is good especially outside pool
Guest User
Mountain View Japanese-Style Room 25 Sq M
Stayed in May 2024
Friends
14 review
Amazing
Posted on May 19, 2024
A very satisfying stay.
The hotel is in a great location, with the station right outside, a nice courtyard view, and Mount Fuji visible from the room.
The hot spring on the first floor is very comfortable, and you need to pay a 150 yen hot spring tax. A short soak will wash away your fatigue.
The front desk staff is very enthusiastic, but there is no toothbrush in the room, so you need to ask the front desk for one.
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zoe-go
Standard Lake View Twin Room 21 Sq M
Stayed in May 2024
Friends
6 review
Very Good
Posted on May 2, 2024
The room is nice and cozy. The scenery is amazing, it's really worth coming just for the lake. The hot springs are also good, very soothing after soaking. There are several restaurants nearby to choose from.
The downside is that I was cheated by Ctrip this time. When I booked, I wrote two beds. I booked it because the price was cheap. As a result, when I checked in, the clerk said that only one person could stay. If there was one more person, I would have to double the price of 600 yuan, which was more than 1,200 yuan in total. As a result, I checked and found that the normal price for two people that night was more than 800 or 900 yuan. It's a pity that it's a domestic software, but it still has this trick, using cheapness to mislead consumers. It's amazing. The other two couples who arrived with me also encountered the same problem. It's mainly our fault. We didn't pay attention to the check-in policy. We took it for granted. We saw two beds and thought that there would be no problem for two people. Everyone should pay attention.
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Guest User
Standard Mountain View Twin Room 21Sq M
Stayed in Apr 2024
Friends
10 review
Outstanding
Posted on Apr 7, 2024
We booked a lake view room. When we checked in, the front desk told us that the room we booked had restrictions on occupancy. The price was for people over 65 years old. We two young people had to pay an additional 1,000 yen each (there was no age limit when booking the hotel). The front desk politely said that they didn't know why we could book it. After negotiation, we decided to pay the money first and then ask Ctrip for compensation later (it turned out to be a problem with the platform).
In addition, the hotel is very good and provides hot spring services. The room is not small in Japan. There are several restaurants and bicycle rentals around.
The next day, I returned to Tokyo because the bus was suddenly late and I almost missed the bus back to Shinjuku. I quickly asked the front desk to help me get a taxi to the bus station. The front desk also handled it very well (the platform on Yamanaka Lake is not open to taxis. It may be because it is relatively remote)
Very satisfied with the hotel's service!
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Guest User
Standard Lake View Twin Room 21 Sq M
Stayed in Mar 2024
Solo travellers
80 review
Posted on Mar 25, 2024
Advantages: clean, the hotel is located by the lake, and it is very convenient to walk around the lake.
Disadvantages: I was not asked if I wanted breakfast when I checked in, nor was I told that I needed to make a reservation for breakfast. As a result, when I was going to have breakfast the next day, the staff asked me if I would make a reservation for breakfast. I had no choice but to go to 7-11 a few hundred meters away to buy bread. and milk.
In addition, the name of the hotel on site is Fuji Pine Garden, while the name displayed on Ctrip is Fuji Sanso Hotel. I hope the two are consistent.
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Guest User
Mountain View Japanese-Style Room 25 Sq M
Stayed in Mar 2024
Family
2 review
Outstanding
Posted on Mar 29, 2024
The room is not small and very comfortable, the point is! Mount Fuji is right in front of you! I woke up at 5 o'clock in the morning to take pictures of the sunrise. It was so beautiful! There are restaurants on both sides of the hotel. It takes a few minutes to walk, not far! From Shinjuku Station, you can take a bus to Yamanaka Station and walk a few minutes to the hotel. The hotel is cheap and there is a delicious and inexpensive Western restaurant next to it! It is recommended that everyone rush!
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Guest User
Mountain View Hot spring Suite 50Sq M
Stayed in Feb 2024
Couples
18 review
Very Good
Posted on Feb 26, 2024
Very traditional Japanese hotel
Friendly staff
There is a big window in the corridor and you can see Mount Fuji. Even if you can't see Mount Fuji from your room, don't worry.
The scenery around the hotel is unparalleled, with Mount Fuji in front and Yamanaka Lake behind.
The only drawback is that the hotel does not provide catering services to independent travelers
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Guest User
Main Building Regular Floor Economy, Japanese-Style with Bath, Lake View
Stayed in Feb 2024
Couples
8 review
Outstanding
Posted on Mar 15, 2024
The hotel is quite clean. There is Chinese service at the front desk, which is great. It helped us solve a lot of problems. The hotel has open-air baths and indoor baths, which are very good. You can take a long bath without feeling dizzy
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Guest User
Standard Mountain View Twin Room 21Sq M
Stayed in Feb 2024
Family
35 review
Outstanding
Posted on Feb 22, 2024
The location is excellent, making it a good choice for viewing Lake Yamanaka and Mount Fuji. The rooms are large, quiet, and the soup is very good.
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Huaerjiedaniu
Main Building Regular Floor Economy, Japanese-Style with Bath, Lake View
Stayed in Feb 2024
Couples
1 review
Amazing
Posted on Feb 2, 2024
- Hygiene is a bit bad, mainly because 1. The hair dryer in the toilet is full of dust and cannot be used. 2. There is also a lot of dust on the TV cabinet and air conditioning panel.
- Indoor environment: Except for hygiene, everything else is great. For example, the room is very large, much larger than hotels in Tokyo, and the suitcase can be unfolded hahaha. There is a shoe cabinet at the entrance of the room and a bathroom next to it. The main area is tatami. The bed, TV and small coffee table are on tatami, which is very unique. My husband and I didn't smell any peculiar smell.
- Outdoor environment: The lake view is great! If you want to see the mountain view, you don’t have to book a mountain view room, because there are large windows on the stairs to take pictures of Mount Fuji🗻
- The service is very good. The ********* sisters at the front desk helped check in, introduced the surrounding restaurants and recreational facilities in detail, and also gave a cute and practical map.
- The facilities are a bit old, but the toilet is a TOTO smart one and has everything it needs.
- There are free hot springs on the first floor. There are separate public hot springs for men and women. I went to experience it! great!
Original TextTranslated by Google
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