Slender West Lake Hot Spring Resort Yangzhou

Everything was worse this time compared to my stay in 2023. **Service:** The staff didn't proactively inform us about what was included in our package; we had to ask about everything ourselves. I even had to rely on a concierge I'd added on WeChat three years ago for information – a big thanks to them! We also had to ask for details on how to use and get to the hot springs. At check-in, the front desk only processed the room and provided no other information. **Facilities:** To use the screen mirroring, a staff member had to come and install a casting device. The mahjong tiles in the hot spring area were mostly discolored and incomplete, but honestly, that's just for fun anyway. **Hygiene:** The water from the sink was dirty when we ran it, which was very unpleasant. **Environment:** Overall, the hotel's environment is still quite good.

Nestled next to Slender West Lake, this resort boasts a delightful ambiance and even has small animals, which both seniors and kids absolutely loved. Five-star rating, a top choice for a getaway. As the saying goes, 'Yangzhou is a wonderful place, and the warm hospitality here lasts long.'

Worth every penny! I stayed for two days and received exceptional care from my butler. All my requests for assistance were handled efficiently. The hotel truly considers its guests, making me, a traveler in a foreign land, feel as comfortable as if I were with family. The shuttle service was always available on demand; it only took a few minutes to get to Quyuan Garden from the South Gate and Slender West Lake from the West Gate, which was very convenient. The hotel's hot spring is quite unique, with herbal additions tailored for different needs. Soaking in the hot springs within the picturesque garden washed away all my travel fatigue. The butler even added rose petals when preparing the private hot spring – it felt incredibly special. All in all, it was a very satisfying stay.

The hotel is conveniently located at the East Gate of Slender West Lake. The hot spring experience was also great, and it wasn't crowded in the evening. Delivery staff brought takeout directly to our room promptly, and the service attitude was excellent.

The hotel's location is excellent. It's right across the road from the East Gate of Slender West Lake, and Quyuan Garden is just a 5-minute walk away. We stayed in a Magnolia room in building #1, which had a lovely private courtyard. Our stay included two days of hot springs access, and there are even small animals you can feed, open from 10:30 AM to 10:30 PM – great for kids! The butler even provided a foot spa bucket, and the service was comprehensive. This would definitely be our choice if we come back to Yangzhou! Didn't take many photos, but here's one of a peacock fanning its tail – it was the most enthusiastic when we were feeding the animals! P.S. The only downside was that check-in took quite a while, but it's understandable given it was peak Golden Week.

The resort's overall environment and landscaping are absolutely beautiful, with a very comfortable Jiangnan-style (Southern China) aesthetic. We stayed in a private hot spring villa with a well-designed layout and excellent privacy. It's pet-friendly, and although they charged a 300 RMB fee, our dog had a great time. The private hot spring requires two hours to fill in advance, and the staff taught us how to heat it, which was a good experience. However, they didn't show us how to drain it, and when we asked the next day, we were told, 'We already taught you yesterday,' which was a bit… *cringes*. Drawbacks: I've stayed in similar types of accommodations at this price point, but the service here wasn't as professional by comparison; there's room for improvement. The facilities are a bit dated (TV, air conditioning, water dispenser), the curtains were inconvenient to use, and the bathrobes seemed old. The check-in process wasn't very clear, and the public hot spring was crowded and not very clean. Overall, the good outweighs the bad. The environment and private hot spring are big plusses, making it suitable for a relaxing getaway.

Extremely satisfied with our hot spring hotel trip! The service, cleanliness, and environment were all excellent! My child didn't want to leave. Parking was convenient, and it's right opposite the East Gate of Slender West Lake, making it very easy to get around.

Facilities: Excellent, Cleanliness: Very clean, Environment: Beautiful, Service: Spot on, great experience. Highly recommend! Lots to do!

The room was quite spacious and the environment was superb. The staff were incredibly warm and welcoming, it felt like staying in a park. I was naturally awoken by the cuckoo's call in the morning – it was fantastic and I slept so soundly. The hotel is right by the East Gate of Slender West Lake, just a three to five-minute walk away. The dim sum place next door is also excellent.