Guest User
November 15, 2021
A) Noisy, it's hard to get a good sleep: - The doors are not correctly set up, they are automatically slammed which makes a huge noise - No sound insulation on the doors, you can hear everything that happens in the corridor (the neighbors' doors being slammed, for example) - The restaurant is also very noisy, all the chairs make a huge squeeky noise when dragged on the floor B) Service is amateur - Bartender only able to make cocktails from the menu, even if all ingredients are available - Staff unable to provide Nescafe for breakfast in the restaurant, even though it's available free of charge in the rooms - No flexibility around late check out, only one option available for 28k huf/room (!!!) - Reception desk trying to overcharge you, not honoring the advertised weekend deal price. When I raised the issue they didn't say sorry but came up with some bs explanation. - We received a room where the heating was not operational. Reception desk only offered extra blankets, I had to decline and ask for another room (which I got eventually) - Poor selection of drinks in the bar D) Quality issues in the restaurant - terrible coffee, low quality 1.5% UHT milk - low quality ca. 25% fruit content juice - chicken wings from the a la carte menu not properly cleaned, feathers visible - eggs not properly cleaned, sh.t visible on the shells all over E) Dirty - Walls, carpet, and the chair in the room are quite dirty, having multiple spots. F) Positive stuff Larger than average selection of food (mostly tasty) and direct access to the spa. Conclusion: It's extremely overpriced, it's been globally the worst 4* hotel experience I had in this price range.