Guest Reviews of Tianchong Yunhai Resort Hotel (Wulingyuan National Forest Park)
9.2/10
Very Good
1477 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities9.0
Service9.4
Cleanliness9.2
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All reviews(1477)
Positive reviews(1455)
Reviews with photos/video(459)
Convenient location(417)
Close to scenic area(237)
Friendly front desk staff(201)
Delicious breakfast(166)
Convenient parking(115)
Clean pool(39)
Great swimming pool(39)
Garden view(32)
Negative reviews(22)
M507343****
Guestroom (2 Beds)
Stayed in Oct 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Nov 19, 2025
The hotel is beautiful, right at the entrance of the East Gate of Zhangjiajie National Forest Park. The hotel is designed in a Chinese courtyard style, with the lobby and rooms featuring solid wood. Breakfast is rich and varied, and the air conditioning and hot water work perfectly.
Original textTranslated by Google
Response from Property: 【酒店離森林公園東門步行5分鐘,免費講解路線,贈送地圖、優惠代訂門票,免費停車,有大型停車場】【免費洗衣機,免費景區諮詢和行程規劃】親愛的家人您好,您好!謝謝您選擇相信我們,並且入住我們酒店,我們位置處於景區東門附近,距離森林公園大門步行時間也衹要5分鐘,酒店服務至上,實行管家一站式服務,歡迎下次再來
Demogorgons
Family-friendly Triple Room
Stayed in Oct 2025
Family
3 review
9.5/10
Amazing
Posted on Nov 17, 2025
The room is less than a 10-minute walk from the scenic area's East Gate and only a few minutes' walk from Wulingyuan Bus Station. The commercial street near the East Gate is also quite convenient. The hotel is a courtyard-style property with excellent service, and the breakfast is generally very good (freshly cooked noodles and rice noodles are available). If you eat a hearty breakfast before heading up the mountain, you usually won't need to eat lunch on the mountain. The only downside might be that the hotel's decor is a little dated. Overall, it offers great value for money!
Original textTranslated by Google
Response from Property: 太感謝您給出4.7分的超棒評價啦!超開心看到您喜歡我們的位置(離景區和公交站都超方便)、庭院式環境,還有咱們的服務和早餐~關於裝修稍舊的小建議我們已經記下啦,會慢慢優化噠!性價比高這事兒被您誇到,我們也超有動力~期待您下次來玩,繼續給您舒服的體驗!
Yangbbtongxue
Guestroom (2 Beds)
Stayed in Oct 2025
Traveling with friends
47 review
10/10
Outstanding
Posted on Nov 2, 2025
Extremely close to the East Gate of Zhangjiajie National Forest Park, just a five-minute walk. The hotel front desk staff were very thoughtful; they explained the tour routes to us and even provided a map. They also gave us a souvenir when we checked out. It was an excellent service experience.
Original textTranslated by Google
6/10
Response from Property: 【酒店離森林公園東門步行5分鐘,免費講解路線,贈送地圖、優惠代訂門票,免費停車,有大型停車場】【免費洗衣機,免費景區諮詢和行程規劃】親愛的家人您好,您好!謝謝您選擇相信我們,並且入住我們酒店,我們位置處於景區東門附近,距離森林公園大門步行時間也衹要5分鐘,酒店服務至上,實行管家一站式服務,歡迎下次再來
M424494****
Guestroom (2 Beds)
Stayed in Oct 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Nov 7, 2025
This hotel has a lovely courtyard layout. The rooms are clean, and the bathroom facilities are complete. The mattress is very soft, and the air conditioning works great. It's also very close to the scenic area, just a few minutes' walk away. There are tons of restaurants nearby, and it's a lively area. Highly recommend!
Original textTranslated by Google
Response from Property: [The hotel is a 5-minute walk from the east gate of the forest park, offering free guided tours, maps, discounted ticket booking, and free parking with a large parking lot.] [Free washing machines, free scenic area consultation, and itinerary planning.] Dear guest, thank you for choosing and trusting us and staying at our hotel. We are located near the east gate of the scenic area, just a 5-minute walk from the main gate of the forest park. Our hotel prioritizes service and offers a one-stop concierge service. We welcome you to visit us again!
M234679****
Family-friendly Triple Room
Stayed in Oct 2025
Family
24 review
10/10
Outstanding
Posted on Nov 2, 2025
Good value for money. The breakfast noodles were quite tasty. It's close to Dongmen, only a few minutes' walk, but we were too tired so we took a 2-minute taxi ride, haha. It would be even better if the small beds in the triple room could be upgraded.
Original textTranslated by Google
Response from Property: [The hotel is a 5-minute walk from the east gate of the forest park, offering free guided tours, maps, discounted ticket booking, and free parking with a large parking lot.] [Free washing machines, free scenic area consultation, and itinerary planning.] Dear guest, thank you for choosing and trusting us and staying at our hotel. We are located near the east gate of the scenic area, just a 5-minute walk from the main gate of the forest park. Our hotel prioritizes service and offers a one-stop concierge service. We welcome you to visit us again!
Xilan
Guestroom (2 Beds)
Stayed in Sep 2025
Couple
11 review
10/10
Outstanding
Posted on Nov 2, 2025
Booking hotels for independent travel on Ctrip is always a bit like opening a mystery box. For my trip to Zhangjiajie National Forest Park, I booked this rather large courtyard-style hotel. It's about a 10-minute walk from the entrance to the Forest Park's iconic gate. Although the room was a bit dated, it was clean. The young lady at the front desk was very enthusiastic, welcoming us and giving us tips on how to explore the park. The breakfast was quite substantial too, which gave us plenty of energy for hiking. If I have the chance to visit again, I'd definitely choose this hotel.
Original textTranslated by Google
Response from Property: [The hotel is a 5-minute walk from the east gate of the forest park, offering free guided tours, maps, discounted ticket booking, and free parking with a large parking lot.] [Free washing machines, free scenic area consultation, and itinerary planning.] Dear guest, thank you for choosing and trusting us and staying at our hotel. We are located near the east gate of the scenic area, just a 5-minute walk from the main gate of the forest park. Our hotel prioritizes service and offers a one-stop concierge service. We welcome you to visit us again!
M468079****
Queen Room With Courtyard View
Stayed in Sep 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Oct 31, 2025
The hotel is very close to the scenic area, less than a 10-minute walk away. The room was very clean and tidy. The air conditioning worked great, and there was plenty of hot water. It has an experiential layout. The courtyard is spacious and beautiful, and the facilities are all well-equipped. The front desk service was very enthusiastic and provided directions. There are also many places to eat, drink, and have fun nearby, which is very convenient.
Original textTranslated by Google
6/9
Response from Property: [The hotel is a 5-minute walk from the east gate of the forest park, offering free guided tours, maps, discounted ticket booking, and free parking with a large parking lot.] [Free washing machines, free scenic area consultation, and itinerary planning.] Dear guest, thank you for choosing and trusting us and staying at our hotel. We are located near the east gate of the scenic area, just a 5-minute walk from the main gate of the forest park. Our hotel prioritizes service and offers a one-stop concierge service. We welcome you to visit us again!
M681826****
Queen Room With Courtyard View
Stayed in Sep 2025
Business traveler
10 review
10/10
Outstanding
Posted on Oct 27, 2025
This courtyard-style hotel is conveniently located less than a 10-minute walk from Wulingyuan East Gate. I appreciate that they have EV charging spots in the parking lot, which is a big plus for electric car owners. The staff were very welcoming and even provided tourist maps for Zhangjiajie and Tianmen Mountain. Breakfast is available, and the rice noodles with pork and mushrooms were quite good. My only minor complaint is that the air conditioning in the room was a bit noisy; some improvements to the ventilation could be made. Overall, it's a good hotel.
Original textTranslated by Google
Response from Property: [The hotel is a 5-minute walk from the east gate of the forest park, offering free guided tours, maps, discounted ticket booking, and free parking with a large parking lot.] [Free washing machines, free scenic area consultation, and itinerary planning.] Dear guest, thank you for choosing and trusting us and staying at our hotel. We are located near the east gate of the scenic area, just a 5-minute walk from the main gate of the forest park. Our hotel prioritizes service and offers a one-stop concierge service. We welcome you to visit us again!
M30659****
Guestroom - Courtyard-View (2 Beds)
Stayed in Sep 2025
Family
40 review
10/10
Outstanding
Posted on Dec 1, 2025
The hotel is conveniently located right by the Zhangjiajie National Forest Park entrance, just a five-minute walk away. The front desk staff were warm and attentive, explaining the sightseeing routes in Zhangjiajie to us. The room was clean and tidy, although the facilities were a bit dated. Breakfast was decent. All in all, we were quite satisfied.
Original textTranslated by Google
Response from Property: 【酒店離森林公園東門步行5分鐘,免費講解路線,贈送地圖、優惠代訂門票,免費停車,有大型停車場】【免費洗衣機,免費景區諮詢和行程規劃】親愛的家人您好,您好!謝謝您選擇相信我們,並且入住我們酒店,我們位置處於景區東門附近,距離森林公園大門步行時間也衹要5分鐘,酒店服務至上,實行管家一站式服務,歡迎下次再來
M27wi8bzf****
Guestroom (2 Beds)
Stayed in Sep 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Oct 24, 2025
The hotel is super close to the scenic area, less than a 10-minute walk away. There are also plenty of restaurants nearby. I'm sure it's convenient for watching the 'Charming Xiangxi' show too. It's also very easy to get to Baofeng Lake, Grand Canyon, and Tianmen Mountain. The room was clean and tidy, and the front desk staff were enthusiastic about explaining routes. Highly recommended!
Original textTranslated by Google
Response from Property: [The hotel is a 5-minute walk from the east gate of the forest park, offering free guided tours, maps, discounted ticket booking, and free parking with a large parking lot.] [Free washing machines, free scenic area consultation, and itinerary planning.] Dear guest, thank you for choosing and trusting us and staying at our hotel. We are located near the east gate of the scenic area, just a 5-minute walk from the main gate of the forest park. Our hotel prioritizes service and offers a one-stop concierge service. We welcome you to visit us again!
Anonymous User
Parent-child Themed Room
Stayed in Sep 2025
Family
20 review
8.0/10
Very Good
Posted on Oct 24, 2025
The hotel is quite close to the East Gate of the Scenic Area, about a 10-minute walk. The room has a separate wet and dry area, and the shower water pressure is great. The hotel corridors are open-air, so it gets very cold at night, and the carpets get wet when it rains. Zhangjiajie is very humid, so the comforter felt a bit damp, but it didn't affect my sleep. The hotel is quite large and a bit old, with several buildings connected. The front desk staff are all young women, without uniforms or any discernible service standards; they were quite indifferent when asked questions. Overall, the hardware offers decent value for money.
Original textTranslated by Google
Response from Property: Thank you so much for your incredibly detailed review! Seeing your praise for the hotel's beautiful environment and complete facilities makes our team incredibly proud. We're so happy that you noticed the attention to detail in the courtyard and rooms! We're honored that the proximity to the Charming Xiangxi performance made your trip so convenient. We look forward to your next visit and continuing to unlock wonderful accommodation experiences. We're always waiting for you to come home!
E0381****
2-bed Room With Mountain View
Stayed in Sep 2025
Family
29 review
10/10
Outstanding
Posted on Oct 5, 2025
The hotel's location is excellent, very close to the East Gate of the Forest Park, about an eight-minute walk away, so we didn't have to rush in the mornings. It's also very convenient for dining and watching performances nearby. The hotel service was great; on our first day, they immediately gave us a map and explained routes and recommended restaurants. We even got discounts on food with our room key. The room was spacious, the service was good, and the breakfast offered a good variety of choices. My daughter accidentally soiled the bed sheets, and they handled it for free. At checkout, they even gave us a small gift. We were very satisfied!
Original textTranslated by Google
Response from Property: [The hotel is a 5-minute walk from the east gate of the forest park, offering free guided tours, maps, discounted ticket booking, and free parking with a large parking lot.] [Free washing machines, free scenic area consultation, and itinerary planning.] Dear guest, thank you for choosing and trusting us and staying at our hotel. We are located near the east gate of the scenic area, just a 5-minute walk from the main gate of the forest park. Our hotel prioritizes service and offers a one-stop concierge service. We welcome you to visit us again!
Anonymous User
Guestroom (2 Beds)
Stayed in Aug 2025
Other
31 review
9.7/10
Amazing
Posted on Sep 28, 2025
Staying at the Tianchong Yunhai Hotel, the overall experience far exceeded my expectations. The hotel's exterior is elegant and refined, and the lobby decoration is simple yet grand, making you feel comfortable the moment you step in. The room was spacious with excellent natural lighting, and pulling back the curtains allowed a glimpse of the distant scenery. The cleanliness was absolutely top-notch! [spinning emoji][spinning emoji][red envelope emoji]
In terms of service, it was even more thoughtful. The housekeeping staff promptly replaced toiletries daily, and when I called the front desk with an issue, the staff responded quickly and resolved it. The only minor point was that the room's Wi-Fi occasionally lagged a bit, but it didn't affect daily use. [victory emoji][victory emoji][victory emoji]
Overall, the hotel offers great value for money and is suitable for both business travel and leisure stays. I'll definitely choose to stay here again on my next visit!
Original textTranslated by Google
Response from Property: [The hotel is a 5-minute walk from the east gate of the forest park, offering free guided tours, maps, discounted ticket booking, and free parking with a large parking lot.] [Free washing machines, free scenic area consultation, and itinerary planning.] Dear guest, thank you for choosing and trusting us and staying at our hotel. We are located near the east gate of the scenic area, just a 5-minute walk from the main gate of the forest park. Our hotel prioritizes service and offers a one-stop concierge service. We welcome you to visit us again!
Anonymous User
Family-friendly Triple Room
Stayed in Aug 2025
Traveling with friends
11 review
10/10
Outstanding
Posted on Sep 27, 2025
The location is fantastic, very close to the East Gate and also near the commercial district. It's super convenient to head to the night market in the evening and quickly return to the hotel. There are plenty of dining options nearby, and you step right out to beautiful night views. The room has a great vacation vibe, a lovely guesthouse style, very unique, clean, and quiet. You can see the mountains, and the scenery is excellent. The interior decor is quite artistic. The staff were very patient in explaining things and offered advice on our forest park itinerary. They even provided complimentary fruit and local snacks. Breakfast was delicious.
Original textTranslated by Google
Response from Property: [The hotel is a 5-minute walk from the east gate of the forest park, offering free guided tours, maps, discounted ticket booking, and free parking with a large parking lot.] [Free washing machines, free scenic area consultation, and itinerary planning.] Dear guest, thank you for choosing and trusting us and staying at our hotel. We are located near the east gate of the scenic area, just a 5-minute walk from the main gate of the forest park. Our hotel prioritizes service and offers a one-stop concierge service. We welcome you to visit us again!
M23286****
Queen Room With Courtyard View
Stayed in Aug 2025
Solo traveler
10 review
9.5/10
Amazing
Posted on Sep 23, 2025
The room was nice, and they even gave us complimentary fruit. It's very close to Dongmen, and the price was quite reasonable. They also gave us a gift when we checked out. The only downside was the breakfast; it was just okay, but at least it started early, which was convenient for those who wanted to visit Dongmen early and grab a quick bite.
Travel Tips: They also helped us plan our trip and provided a map with very practical suggestions.
Original textTranslated by Google
Response from Property: 【酒店離森林公園東門步行5分鐘,免費講解路線,贈送地圖、優惠代訂門票,免費停車,有大型停車場】【免費洗衣機,免費景區諮詢和行程規劃】親愛的家人您好,您好!謝謝您選擇相信我們,並且入住我們酒店,我們位置處於景區東門附近,距離森林公園大門步行時間也衹要5分鐘,酒店服務至上,實行管家一站式服務,歡迎下次再來