Zhangjiakou Deyuelou Hotel

I arrived relatively late and the environment was quite nice, but there was no phone in the room and two bath towels were provided in the family room. I took a shower after 10 o'clock but the hot water pipe could not produce hot water. I went downstairs to find the customer service at the front desk, who told me to ask a master to repair it and told me to wait. Ten minutes later, they called me and told me that the motherboard was broken, and that I was the first guest to discover the problem. I'm very surprised. It's past ten o'clock and there's no one checking in yet? I asked if it could be repaired and was told that it might not be too short. The customer service staff at the front desk actually said that we could make do with it. Twenty minutes later, I called again and said it would be ready in another twenty minutes, but I waited until almost twelve o'clock and there was still no hot water. People started talking in the next room before six o'clock in the morning. The sound insulation effect was very poor. When I went out, I found that the room attendant was cleaning the room. I really don't know where the good reviews came from. I went here because of the big room and wanted my family to sleep more comfortably. I didn't expect it to be so bad. The experience was so bad, I will never come here again.

The room is very spacious and the location of the hotel is very convenient. The Chaoyanglou time-honored restaurant next to it also has breakfast, which is worth recommending. The only drawback is that the room smells of cigarette smoke and the cleaning is not thorough. The sound insulation effect of the room is not good, you can hear the sound of running water and running water

The housekeeper is a thief, everyone should be careful when checking in. The necklace was lost a minute after checking out. The housekeeper stole it and the hotel did not recognize it.

For those who extended their stay, they didn’t clean or wash the room. They planned to check out at noon when they left in the morning, but something happened to delay their stay, so they extended their stay. The store didn’t clean the room and didn’t provide toiletries. The milk steamed bun slices given in the room were also... I didn't give it, so I asked the front desk for it. They didn't tell me if it was available for the first stay, and they wouldn't give it for extended stays. It was originally a small thing that I did wrong, but the room looked like this when I came back at night.

The service is simply speechless. There are many parking spaces in the hotel yard, but the old security guard at the door refused to let in. I waited at the door for a long time, waiting for a car to drive out, but still refused to let in. He said that the leader told him not to let in. I went in, called the front desk and struggled for a long time before finally getting in. I saw that there were all empty parking spaces inside...

I'm really speechless. It's such a hot day that the air conditioner only has hot air. I've been told several times for various reasons but it doesn't work. I came to stay in a hotel. It's such a hot day and they asked me why the air conditioner only has hot air. They even told me to open the window for some ventilation. Bad review. Bad review, bad review, it feels like it’s purely funny and disgusting**