Vienna Zhihao Hotel (Zhongshan Xiaolan High-speed Railway Dongsheng Branch)

This hotel in Vienna is really bad. It is a very good hotel in a small town near Guangzhou, but it is really bad. It is 21 degrees in Xiaolan and the heating is turned on. In a sealed hotel, the temperature is around 25.26 degrees even if the heating is not turned on. At least 30 degrees. I called the front desk and asked that they turned on the heating because some customers were afraid of the cold. If they were afraid of the heat, they would provide a fan. It was really dizzy...it was so hot that I couldn't sleep all day long, so I must leave a bad review!

I flew to Guangdong in the early morning, and it was already very late when I arrived at the hotel. The front desk arranged a room first, and the door was right next to the bed. As soon as I entered, the electricity tripped. They later changed my room to one on the tenth floor and renovated the banquet hall. It became a suite and they offered me an upgrade. I was shocked. The room was just a banquet hall and there was no shower room. Instead, there was a slightly larger mobile shower room. I was very tired, so I finally got a double bed, which was very small. This hotel and service are really tiring. Everyone avoid lightning

environment Facilities: There are no other options nearby, otherwise I would definitely not stay here

Toilet facilities are very poor

It's equivalent to a fast hotel. The room is very large but empty. The window facing the street cannot be closed tightly. There is a designated audio-visual room, but the projection is severely strained and I can no longer see clearly.

The hotel uncle has a bad attitude, that's the reason why

The refurbishment is so-so, the room is large, but the decor is very random, the room feels out of space. The attitude of the male front desk on the night of check-in was very bad. I booked 6 rooms with Ctrip, but the hotel only found 4 rooms. He told me that I could not find them. He said that I ordered them by a third party. I said I must have ordered them by Ctrip. The orders are all there. He said it was a third party. The price difference was solicited on Ctrip. I said that I only booked 6 rooms and the hotel confirmed 6 rooms. Please contact the hotel with Ctrip. He actually said that I couldn't tell you clearly, and then he ignored me! Is this the attitude that the front desk should have? Even if it is not the responsibility of the hotel, you can tell me, please contact Ctrip. Unfortunately, no. I contacted Ctrip myself. The customer service was very enthusiastic and solved the problem in minutes, but the male front desk of the hotel didn't say a word to us. I seemed to beg him for a room card. To be honest, this kind of character and attitude is not suitable for being at the front desk

Old facilities and poor hygiene

The area of Shengzhen in Zhongshan East is the most expensive. The surrounding area is fine for eating, drinking and having fun. The hotel is the usual style of Vienna, comfortable but not too high. After all, it is not the city center.