Shangri-La Hotel, Zhoushan

Shangri-La Hotel, Zhoushan Reviews

Shangri-La Hotel, Zhoushan

No. 18 Qiandao Road, Qiandao, Dinghai District, Zhoushan, Zhejiang, ChinaView Hotel Details
Shangri-La Hotel, Zhoushan
Shangri-La Hotel, ZhoushanShangri-La Hotel, ZhoushanShangri-La Hotel, Zhoushan
Check available rooms for your travel dates
We Price Match
1 night

Shangri-La Hotel, Zhoushan Guest Reviews

4.5/5
Good
940 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.6
Filter by:
Sort by:
All reviews(940)
Positive reviews(898)
Reviews with photos/video(198)
Friendly front desk staff(111)
Quiet & comfortable(58)
Tasty food(48)
Would stay again(41)
Nice sea view(33)
Tasty restaurant(16)
Delicious seafood(14)
Close to beach(11)
Negative reviews(42)
NIHAT
Sea-view Double Room
Stayed in Sep 2023
Business travellers
41 review
3.5/5
Posted on Nov 5, 2023
The hotel staff was good, but ı got a problem for payment with Visa credit card. As a global brand hotel 'Shangri-La" expected to accept internationla credit card payments but unfortunately not succesfull. Also Trip.com do not have agreement with hotel for "online payment" which I can easly submit payment, but again unsuccesfull. Hope you can improve your service and agreement to give better support foreigner guest in China mainland.
Response from Property: Dear Guest,Thank you for taking the time to share with us your stay experience. We are concerned to learn of your experiences with payment, now are taking first action to internal check of our pos machine with the bank. We will take your great advice, thank you once again and we are looking forward to welcoming you back in the near future.
Ayache
Garden Queen Room
Stayed in May 2023
Business travellers
5 review
3.2/5
Posted on Jun 21, 2023
Hotel staff is kindly hospitality Room service is not available Coffee is not available at the room, should going to first floor to get free coffee. Breakfast is less than two star hotel, very poor, I was doubt about the hotel is really Shangri-la or fake!!
Response from Property: Dear Guest:Thank you for taking the time to share with us your stay experience.We are concerned to learn of your experiences with Breakfast and we would improve our service and products.Thank you gain and we are looking forward to welcoming you back in the near future.
Angel Ho
Sea-view Double Room
Stayed in Mar 2023
Family
4 review
4.0/5
Very Good
Posted on Apr 17, 2023
Reasonable
Response from Property: Dear Guest :Thank you for taking the time to share with us your stay experience.Your compliment has been shared with our team here, and it is a great encouragement for us all.Thank you again and we are looking forward to welcome you back in the near future.
Guest User
Sea-view Double Room
Stayed in Jan 2025
Business travellers
4 review
3.0/5
Posted on Feb 23, 2025
This is really the worst Shangri-La hotel I have ever stayed in. The room facilities are like a budget hotel, and the worst thing is the breakfast! There is simply nothing to eat!
Original TextTranslated by Google
Response from Property: 非常感謝您近期選擇入住舟山香格里拉! 感謝您利用個人的寶貴時間給予的評價!我們非常重視您在舟山香格里拉的整體入住體驗,也非常感謝您的寶貴建議。舟山香格里拉主打商務便捷,温馨服務,我們期待用貼心認真的服務彌補目前的不足,對於您提到的早餐問題,小香已經反饋給相關部門進行檢查整改,小香代表酒店全體員工向您致歉。再次感謝您的反饋,我們會精益求精進行調整。 希望舟山香格里拉的全體同仁能有幸繼續為您提供優質的服務。
Anonymous User
Sea-view Suite
Stayed in Jan 2025
Business travellers
22 review
2.1/5
Posted on Feb 8, 2025
Objectively speaking, this is the worst Shangri-La in history, with absolutely no bottom line. The living conditions are OK, but the room is as dry as in the north. The breakfast environment is even worse, there are no normal dishes, and the corn is not fully steamed. This gave me a new understanding of Shangri-La.
Original TextTranslated by Google
Response from Property: Dear guests, welcome to Shangri-La Hotel Zhoushan. Thank you for your feedback on our hotel services. We are very sorry that you had an unpleasant experience during your stay. We sincerely apologize for the issues you mentioned about the dry room and breakfast quality. In response to your feedback, we will install humidifiers in guest rooms and debug the air-conditioning system to improve indoor air quality. We will comprehensively evaluate and update breakfast dishes to add more fresh and diverse options. We value your opinions, which are of great value in improving our service quality. Zhoushan Shangri-La Hotel looks forward to the opportunity to continue to provide you with better services in the future.
Junsheng
Garden Queen Room
Stayed in Dec 2024
Couples
60 review
4.0/5
Very Good
Posted on Feb 1, 2025
This is probably the worst Shangri-La hotel I have ever experienced. Not only is the location bad, but there are no supporting facilities nearby. To get to the nearest seafood restaurant, you have to walk around the cultural center and sports park for 30 minutes. In addition, the breakfast selection is surprisingly limited and is not even as good as that of a three-star hotel.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing to stay at Shangri-La Zhoushan recently! Thank you for taking the time to give us your evaluation! We attach great importance to your overall stay experience at Shangri-La Hotel Zhoushan and thank you very much for your valuable suggestions. Zhoushan Shangri-La focuses on business convenience and warm service. We look forward to making up for the current shortcomings with thoughtful and serious service. Regarding the breakfast issue you mentioned, Xiaoxiang has already reported it to the relevant department for inspection and rectification. Xiaoxiang apologizes to you on behalf of all the hotel staff. Thank you again for your feedback, we will continue to make adjustments. We hope that all colleagues at Zhoushan Shangri-La Hotel will have the honor to continue to provide you with quality service.
Liuxiaogang
Garden Twin Room
Stayed in Dec 2024
Family
7 review
4.5/5
Great
Posted on Jan 27, 2025
Second stay, quite satisfied, service response is fast. Breakfast is very cheap, because the breakfast room is very small, but a bowl of beef noodles is worth it, very delicious, steamed dumplings taste good but cold.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Shangri-La Hotel Zhoushan and sharing your stay experience. We are glad to know that you and your family had a pleasant time here. The hotel is located in Lincheng New District, the administrative center of Zhoushan City, adjacent to the new municipal library, the Marine Culture and Art Center and the municipal government seat. It is only about 30 minutes' drive from Shenjiamen Banshengdong Wharf to Putuo Mountain, a nationally famous Buddhist tourist destination, and about 40 minutes' drive from Zhoushan Putuoshan Airport. It takes only about 1.5 hours to drive from the hotel to Ningbo Lishe International Airport and the high-speed railway station, allowing you to enjoy convenient travel. We will continue to work hard to make your stay pleasantly surprising and look forward to seeing you again!
Guest User
Sea-view Twin Room
Stayed in Dec 2024
Family
7 review
4.0/5
Very Good
Posted on Jan 25, 2025
This is a relatively small Shangri-La, and the facilities are not very complete. There is no gym or swimming pool, but the service is quite thoughtful and the sanitary conditions are also acceptable.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing to stay at Shangri-La Zhoushan recently! Thank you for taking the time to give us your evaluation! Your overall stay experience at Shangri-La Hotel Zhoushan is very important to us. Zhoushan Shangri-La focuses on business convenience and warm service. We look forward to making up for the current shortcomings with thoughtful and serious service. Xiaoxiang apologizes to you on behalf of all the hotel staff. We will continue to make adjustments to strive for excellence and hope that all colleagues at Zhoushan Shangri-La will have the honor to continue to provide you with high-quality services.
nana57788
Sea-view Twin Room
Stayed in Dec 2024
Travel with friends
17 review
5.0/5
Outstanding
Posted on Jan 14, 2025
Needless to say, the room is of five-star standard and cost-effective. I would like to talk about breakfast in particular. The dining area is not big and there are not many varieties. The seafood noodles and beef noodles taste good. The service attitude is even better. The girl is gentle, polite and courteous.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您下榻舟山香格里拉並分享您的入住體驗,很高興得知您以及家人在此度過了愉快的時光。酒店坐落於舟山市行政中心臨城新區,毗鄰新市立圖書館和海洋文化藝術中心以及市政府駐地,距離前往聞名全國佛教旅遊勝地普陀山的沈家門半升洞碼頭僅約30分鐘車程,距離舟山普陀山機場約40分鐘車程,從酒店前往寧波櫟社國際機場和高鐵站駕車僅約1.5小時,讓您盡享便利出行。我們會再接再厲,讓您每次入住均喜出望外,期待您的再次光臨!
francis_yen
Sea-view Twin Room
Stayed in Nov 2024
Business travellers
26 review
3.2/5
Posted on Dec 27, 2024
I give three stars for sanitation, because the bathroom is very small, the shower water pressure is low, and the toiletries are so-so. I give three stars for the environment, because the hotel only has one floor, only the third floor, and the 4th to 9th floors are not decorated and not open. There is a faint decoration smell. It opened in 2020. The breakfast area is probably the size of three rooms, and the breakfast category is not as many as the Hanting in the same city.
Original TextTranslated by Google
Response from Property: 非常感謝您近期選擇入住舟山香格里拉! 感謝您利用個人的寶貴時間給予的評價!我們非常重視您在舟山香格里拉的整體入住體驗,也非常感謝您的寶貴建議。舟山香格里拉主打商務便捷,温馨服務,我們期待用貼心認真的服務彌補目前的不足,對於您提到的早餐問題,小香已經反饋給相關部門進行檢查整改,小香代表酒店全體員工向您致歉。再次感謝您的反饋,我們會精益求精進行調整。 希望舟山香格里拉的全體同仁能有幸繼續為您提供優質的服務。
Guest User
Garden Twin Room
Stayed in Nov 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Jan 7, 2025
The hotel is relatively new, with convenient parking. Next to the hotel is the Art Gallery and Museum, and there is also a Bay Park with a great night view. The room is clean and comfortable, but the hotel is a bit small. The front desk girl provided very good service, very thoughtful and considerate, and I will stay here again next time.
Original TextTranslated by Google
Response from Property: 感謝您下榻舟山香格里拉,很榮幸能夠讓您滿意此次入住,同時我們也衷心的感謝您對我們服務的支持與肯定,這是對我們最大的鼓勵,歡迎再次蒞臨舟山香格里拉,享受香格里拉殷勤待客之道。
Guest User
Sea-view Twin Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 27, 2024
It was my first time to travel to Zhoushan, and I chose a big brand hotel. Before I checked in, the hotel front desk clerk had contacted me in advance to inform me of the front desk location and other information, and also helped me answer questions about traveling to Zhoushan, which made me feel that staying at Shangri-La was worth it. After checking in, I felt that the hotel was small in size, different from other Shangri-La hotels, and the room decoration was simple, but I personally felt very comfortable and not depressed. You can see the bay outside, and the night view is very good. The girl at the front desk also helped me make a travel guide, which made my trip to Zhoushan smoother. The service is really great, very considerate and thoughtful. Of course, I also hope that your hotel can open rooms on higher floors and other entertainment facilities, which will be even more perfect [strong]
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Shangri-La Zhoushan and sharing your stay experience. We are glad to know that you and your family had a great time here. The hotel is located in Lincheng New District, the administrative center of Zhoushan City, adjacent to the new municipal library, the Marine Culture and Art Center and the municipal government. It is only about 30 minutes' drive from the Shenjiamen Banshengdong Wharf to Putuo Mountain, a nationally famous Buddhist tourist destination, and about 40 minutes' drive from Zhoushan Putuoshan Airport. It takes only about 1.5 hours to drive from the hotel to Ningbo Lishe International Airport and the high-speed railway station, allowing you to enjoy convenient travel. We will continue to work hard to make your stay pleasantly surprised, and look forward to your visit again!
Guest User
Garden Queen Room
Stayed in Oct 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Nov 24, 2024
It was my first time to travel to Zhoushan and I chose the Shangri-La brand hotel. The hotel manager on duty contacted me in advance to inform me where to check in, which was very considerate. After arriving at the hotel, the girl at the front desk also enthusiastically introduced Zhoushan to us. The room was simple and comfortable, and their service made up for the lack of hardware, but the overall feeling was still good, and I will stay there again next time.
Original TextTranslated by Google
Response from Property: Thank you for staying at Shangri-La Hotel, Zhoushan. We are honored to have satisfied you during your stay. At the same time, we sincerely thank you for your support and affirmation of our services, which is the greatest encouragement to us. Welcome to visit Shangri-La Hotel, Zhoushan again and enjoy Shangri-La's hospitality.
Woyaoquwusihuaiya
Sea-view Double Room
Stayed in Oct 2024
Business travellers
8 review
5.0/5
Outstanding
Posted on Nov 24, 2024
The room was very clean, and the decoration style was the warm feeling I liked. There was an unbeatable sea view outside the window. I would especially like to praise Manager Lin at the front desk. Not only was the service professional and meticulous, but he also pointed out the transportation route for me to go to the place where I had to work the next day in detail. It was really considerate.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Shangri-La Zhoushan and sharing your stay experience. We are glad to know that you and your family had a great time here. The hotel is located in Lincheng New District, the administrative center of Zhoushan City, adjacent to the new municipal library, the Marine Culture and Art Center and the municipal government. It is only about 30 minutes' drive from the Shenjiamen Banshengdong Wharf to Putuo Mountain, a nationally famous Buddhist tourist destination, and about 40 minutes' drive from Zhoushan Putuoshan Airport. It takes only about 1.5 hours to drive from the hotel to Ningbo Lishe International Airport and the high-speed railway station, allowing you to enjoy convenient travel. We will continue to work hard to make your stay pleasantly surprised, and look forward to your visit again!
Guest User
Sea-view Twin Room
Stayed in Sep 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Oct 29, 2024
The hotel has complete facilities, the rooms have good lighting and are cleaned very well. The front desk staff is warm and thoughtful. The hotel environment is quiet and comfortable. It is a very good experience!
Original TextTranslated by Google
Response from Property: Thank you for staying at Shangri-La Hotel, Zhoushan. We are honored to have satisfied you during your stay. At the same time, we sincerely thank you for your support and affirmation of our services, which is the greatest encouragement to us. Welcome to visit Shangri-La Hotel, Zhoushan again and enjoy Shangri-La's hospitality.