Healray Collection·Zizhu

Healray Collection·Zizhu Reviews

Healray Collection·Zizhu

No. 21 Jinsha Road, Zhoushan, ChinaView Hotel Details
Healray Collection·Zizhu
Healray Collection·ZizhuHealray Collection·ZizhuHealray Collection·Zizhu
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Healray Collection·Zizhu Guest Reviews

4.7/5
Outstanding
429 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All Reviews(429)
Positive reviews(414)
Reviews with photos/video(135)
Tasty food(45)
Offers pick-up/drop-offs(44)
Friendly front desk staff(42)
Loved the beach(33)
Tasty restaurant(31)
Close to beach(31)
Well decorated(13)
Well designed(8)
Negative reviews(15)
CheungAmanda
Family Room With Sea View
Stayed in Nov 2023
Family
2 review
5.0/5
Outstanding
Posted on Nov 18, 2023
We love everything about Healray Collection. Our flight arrived late, and took a late ferry over to the Island. Luckily they had shuttle service from and to Ferry, which made it so much easier than calling a car service. When we arrived, they assisted us unloading the luggage. Our room got excellent view and could see the Guan Yin statue from our room. I'm OCD, so cleanliness is very important to me and I approved. We booked two nights, sadly we were only able to stay one night due to a Gale warning. The hotel had such a great customer service, when we were sightseeing, they gave us a call to inform us that they received a Gale warning and that the ferry will not operate the next day. They gave us an option to stay or refund us the one night if we wished to checkout to catch the ferry. They were very helpful and resourceful in that respect. The manager Zhou Min reached out to our online booking to verify our refund. We were very pleased and amazed with their extraordinary service. I personally would definitely refer and book with them again. I care about service and they have one of the best service I've had experienced.
Response from Property: Mountains and sea, wind and trees, together outline a beautiful island scenery. Surrounded by mountains, the ancient temple, along the mountain road, do not know the age of the old trees write years, write history. You inadvertently through, it is silent, but there are full of the past, and so you savor. Mount Putuo is an island of Zen and nature. Ba Jin said, “Beautiful and warm things in the depths of memory,” memory is warm, warm is the memory, over time, the memory of the warmth of the eternal. Hope that all the Zizhu House will be your memory of the warmth forever! Thank you very much for your praise, your support and recommendation, for your service is my job responsibility, thank you for your recognition, I am very pleased. Come again! Wish: All is well!
Guest User
Superior Queen Room
Stayed in May 2024
Family
6 review
5.0/5
Outstanding
Posted on May 14, 2024
The hotel is in a good location, close to Zizhulin and Nanhai Guanyin. There are also minibuses to pick up from the pier. The hotel's restaurant is moderately priced, similar to the food stalls outside the B&B. The beach is right in front of the hotel.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing Zizhu Hotel. It is a great honor to serve you. This trip to Putuo Mountain has left you with wonderful memories. All the staff of Zizhu are looking forward to your visit again. Wish you: getting better and better!
😎 haoran
2-bed Room With Terrace
Stayed in May 2024
Friends
29 review
4.0/5
Very Good
Posted on May 12, 2024
This is a newly opened hotel. There is a beach at the doorstep and you can see the Nanhai Guanyin when you go out. There is an authentic restaurant on the first floor of the hotel, which makes it convenient for dining. I give a thumbs up to Xiao Wei!
Original TextTranslated by Google
Response from Property: Thank you for staying at Zizhu Hotel. We are very sorry that we did not get your 5 points of affirmation for this stay. We will continue to work hard! The hotel faces the sea, is adjacent to Nanhai Guanyin and Zizhulin, and has a superior geographical location. We are committed to providing the most considerate and meticulous service to every guest and bringing a super value experience to every guest. Your encouragement is the greatest support and encouragement for the hotel. We will serve every family member who comes to Zizhu with our heart and look forward to meeting you next time (∩_∩)!
Guest User
Superior Queen Room
Stayed in May 2024
Family
15 review
5.0/5
Outstanding
Posted on May 7, 2024
Convenient location, very clean, good service, downstairs is the chain restaurant "Original Flavor" delicious and inexpensive, the seafood is also very fresh 🌹
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing Zizhu Hotel. It is a great honor to serve you. This trip to Putuo Mountain has left you with wonderful memories. All the staff of Zizhu are looking forward to your visit again. Wish you: getting better and better!
Guest User
Superior Queen Room
Stayed in Apr 2024
Family
4 review
5.0/5
Outstanding
Posted on Apr 25, 2024
The room is very clean, the hotel staff are also very nice, no matter what the problem is, they are very proactive in dealing with it. There is also a pier pick-up service, and there are bed guards for children staying with them, which is very considerate!!! You can also see the Nanhai Guanyin outside the window. There is a beach outside the hotel.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay and your high praise. Your affirmation is a happy clock, swinging in life; it is a seed of happiness, sprouting in life; it is a beautiful sunshine, shining in life. I wish you: Good luck in the Year of the Dragon and full of joy! 😝
Guest User
Sea-view Double Room
Stayed in Apr 2024
Family
7 review
5.0/5
Outstanding
Posted on Apr 24, 2024
I went to Putuo Mountain three times in total. The hotel I stayed in this time was the best and very clean. The beach was opposite the hotel and the Guanyin statue could be seen in the room. The dinner in the restaurant on the first floor was great, the buffet breakfast was rich, and the butler service attitude was very good, helping to take the suitcase to the room.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you very much for your love and trust in the hotel. Your satisfaction is the greatest affirmation and support for our work (∩_∩)! Zizhu faces the sea, is adjacent to Nanhai Guanyin and Zizhulin, and has a superior geographical location. I sincerely hope that every guest who comes here can come happily and leave with satisfaction. I sincerely look forward to your next visit. We will continue to provide you with quality service. All the staff of Zizhu Xingshe sincerely wish you good health and a happy life!
Guest User
Superior 2-bed Room
Stayed in Apr 2024
Family
3 review
5.0/5
Outstanding
Posted on Apr 23, 2024
The room was clean and tidy, and all the staff I met were very nice and friendly. It was a very good experience. If I come to Putuo Mountain again, I will definitely stay here. The location is also very good, by the sea, looking up at the Nanhai Guanyin.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Zizhu Hotel. It is a great honor to serve you. We uphold the spirit of "customer satisfaction is the center" and create a "home away from home" for every customer. We look forward to your stay with your family again! I wish you a happy life and everything goes well!
Huifeidegouweibacaocao
2-bed Room With Terrace
Stayed in Apr 2024
Family
32 review
5.0/5
Outstanding
Posted on Apr 15, 2024
The dinner at the B&B is delicious. There is a flat beach outside. The staff in Fangcheng, Tanghe and other places in Nanyang, Henan are very enthusiastic and helpful. Thank you 🥹
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6/9
Response from Property: Dear distinguished guest, hello! Thank you very much for your love and trust in our hotel. Your choice is the best affirmation and support for our work (∩_∩)! Zizhu faces the sea, is adjacent to Nanhai Guanyin and Zizhulin, and has a superior geographical location. The hotel hopes that every guest who comes here can come happily and leave with satisfaction. We sincerely look forward to your next visit. We will continue to provide you with quality service. All the staff of Zizhu Xingshe sincerely wish you good health and a happy life!
Anonymous User
Standard 2-bed Room
Stayed in Apr 2024
Family
4 review
5.0/5
Outstanding
Posted on May 5, 2024
I come to Putuo Mountain every year. Last year, I saw that this hotel was still under renovation. This year, it opened, so I specially booked a night. It is more expensive than the surrounding hotels, but the hotel facilities are much newer and not bad. There is a restaurant downstairs, and the food is not bad.
Original TextTranslated by Google
Response from Property: Dear distinguished guest! Thank you for your stay and five-star praise. We are committed to providing the most considerate and meticulous service to every guest and bringing every guest a super value experience. Your encouragement and suggestions are the greatest support for the hotel. We will serve every family who comes to Zizhu with our heart and look forward to meeting you next time (∩_∩)! All the staff of Zizhu Hotel sincerely wish you good luck in the Year of the Dragon and great fortune in the Dragon Travel!
Guest User
Standard 2-bed Room
Stayed in Mar 2024
Friends
17 review
1.0/5
Posted on Mar 21, 2024
Rubbish mechanism. I want to beat up the woman at the front desk. They let us spend high-end money but gave us a cheap room. I wrote it clearly in my last review. The difference of 400 or 500 must be given to me, otherwise I will complain to the end.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at Zizhu Hotel. We are very sorry that you did not have a perfect experience during your stay. We are deeply sorry for this. Your message has been conveyed to the relevant departments and staff. The hotel will strengthen customer service management and improve service quality. We hope to provide you with a satisfactory stay experience when you stay next time. Wish you a happy life!
lilac
Standard 2-bed Room
Stayed in Mar 2024
Family
2 review
2.7/5
Posted on Mar 26, 2024
In recent years, the prices in Putuo Mountain have been close to those of foreign travel. If it weren't for the Buddhist Kingdom of Sea and Sky, I probably wouldn't want to come again. The hotel I booked this time has a four-digit price on weekdays. I saw in the reviews before that it was high-end toiletries, hair dryers, and teapots. But what is it actually like? Pictures speak for themselves. The so-called whole-house intelligence is also a gimmick. Only curtains and lights can be controlled by Xiaodu. The TV can be turned on with Xiaodu, but voice switching is not possible. It is almost not practical. The hotel has nothing to recommend it except that it is close to the Guanyin of the South China Sea. Disadvantages: 1. There is no partition between the bathroom, toilet and room, which is very inconvenient for children to grow up. 2. There is no chair in the room, only a platform similar to a bay window to sit on. 3. The hotel's dock pick-up only has one round trip, and you need to walk to Zizhulin to take a bus to other places. 4. The room equipment is at most three stars, but the price charged is more expensive than the five-star two-night hotel outside the island. Since the branding, Putuo Mountain has no cost-effectiveness at all
Original TextTranslated by Google
6/7
Response from Property: Dear guest: Thank you for staying at Zizhu Hotel. We are very sorry that you did not have a perfect experience during your stay. We are deeply sorry for this. Your message has been conveyed to the relevant departments and staff. The hotel will strengthen customer service management and improve service quality. We hope to provide you with a satisfactory stay experience when you stay next time. Wish you a happy life!
Aiernuo
2-bed Room With Terrace
Stayed in Mar 2024
Friends
7 review
5.0/5
Outstanding
Posted on Mar 10, 2024
After you get out of the pier, you need to call the hotel and they will send a car to pick you up. The hotel is very clean and the room design is very unique. But because I live on the first floor and it is very close to the restaurant, there are many people queuing for lunch and dinner, which is quite noisy. The hotel is very close to Nanhai Guanyin and Puji Temple, which can be reached in about 15-20 minutes on foot. You should also tell us in advance when you check out, so that you can arrange a car to take you to the parking lot closest to the pier, which is very convenient. The overall experience is very good. The earlier you book the room, the better. We booked a week later, and the same room was 700 yuan more expensive😂
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you for your stay and your high praise. The hotel faces the sea, adjacent to Nanhai Guanyin and Zizhulin, and has a very advantageous geographical location. Now is the peak tourist season, so rooms really need to be booked in advance. The rooms are tight and there are few remaining room types. The terrace twin room you booked is the hotel's sea view room! We are committed to providing the most considerate and meticulous service to every guest and bringing every guest a super value experience. Your encouragement is the greatest support and encouragement to the hotel. We will serve every family member who comes to Zizhu with our heart, and look forward to meeting you next time (∩_∩)! All the staff of Zizhu Xingshe sincerely wish you good luck in the Year of the Dragon and great fortune in the Dragon Travel!
suki wong1019
Superior Queen Room
Stayed in Mar 2024
Solo travellers
12 review
5.0/5
Outstanding
Posted on Mar 8, 2024
The newly opened hotel in 2023, although a little more expensive, is definitely the best choice. It takes about 10 minutes to walk from the pier and is relatively close to the Zizhu Forest. I will stay here next year.
Original TextTranslated by Google
Response from Property: Dear distinguished guest! Thank you for your stay and the high praise. The hotel faces the sea, is adjacent to Nanhai Guanyin and Zizhulin, and has a superior geographical location. We are committed to providing the most considerate and meticulous service to every guest and bringing a super value experience to every guest. Your encouragement is the greatest support and encouragement to the hotel. We will serve every family member who comes to Zizhu with our heart and look forward to meeting you next time (∩_∩)! All the staff of Zizhu Xingshe sincerely wish you good luck in the Year of the Dragon and great fortune in the Dragon!
Guest User
Standard 2-bed Room
Stayed in Feb 2024
Solo travellers
4 review
5.0/5
Outstanding
Posted on Mar 1, 2024
The hotel is super clean. The handsome guy at the front desk, Xiao Gao, has a very good service attitude. He is very patient and meticulous. The hotel is very close to the scenic spots. You can overlook the Guanyin of the South China Sea from indoors. The golden beach is right at the door. The hotel also provides pier pick-up and luggage storage services, which is very considerate. There is an original restaurant downstairs with very good dishes! Will continue to live here next year👍🏻
Original TextTranslated by Google
Response from Property: Hello, distinguished guests! Thank you for your stay and perfect review. The hotel faces the sea and is adjacent to the Nanhai Guanyin and the Purple Bamboo Forest. It has a strategic location. We are committed to providing the most considerate and meticulous services to each guest and bringing a value-for-money experience to each guest. Your encouragement is the greatest support and encouragement for the hotel. We will serve every family member who comes to Zizhu attentively and look forward to meeting you next time (∩_∩)! All the staff of Zizhuxingshe sincerely wish you good luck in the Year of the Dragon!
Guest User
Sea-view Double Room
Stayed in Feb 2024
Family
4 review
5.0/5
Outstanding
Posted on Feb 20, 2024
I booked a sea view room, the view was great. The hotel is relatively new and comfortable to stay in. The hotel service is also pretty good. The hotel has a restaurant, you can order dishes, the food is good and cheap. There is a cafe next to the hotel, which is also quite good.
Original TextTranslated by Google
Response from Property: Hello! Thank you for choosing Zizhu Hotel. It is a great honor to serve you. We uphold the spirit of "customer satisfaction is the center" and create a "home away from home" for every customer. We look forward to your stay with your family again! I wish you a happy life and everything goes well!