Hangzhou Jiubao Passenger Transport Center puyan hotel Reviews

Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!

Response from Property: Dear guests, Jiubao Pu Yan Hotel is a Ctrip five-diamond hotel, not a five-star hotel. We aspire to be what you want, thank you for staying.

Response from Property: Hello, dear guests, thank you for your love and recognition of Pupu. Pupu has been working hard to create a warm and comfortable check-in experience for travelers. I hope we can add joy and touch to your holiday. The hotel is looking forward to your stay again!

Response from Property: 尊敬的賓客： 您好！ 感謝您對璞璞的信賴！更感謝您的不吝誇獎與強烈推薦！ 真是愛在璞璞難以離開， 杭州九堡璞硯酒店是您在杭州最美、最温暖的家， 您也記得有時間常回來看看喲！

Response from Property: Wow! We were suddenly moved by your review! Such a heartfelt review, describing Xiao Pu in every detail! It seems you are about to become a loyal fan of Xiao Pu. Thank you for your review, and we look forward to your next stay.

Response from Property: Wow! We were suddenly moved by your review! Such a heartfelt review, describing Xiao Pu in every detail! It seems you are about to become a loyal fan of Xiao Pu. Thank you for your review, and we look forward to your next stay.

Response from Property: Dear guest, we apologize for your unpleasant stay. Regarding the door issue, we've reported it to our engineering department for a comprehensive inspection and adjustment to ensure quality and safety. The laundry room is self-service, and due to a lack of prior guidance, you may have misunderstood it. We will proactively explain the process upon check-in and provide enhanced on-site assistance. Thank you for your feedback and we look forward to serving you again and showcasing our improvements.

Response from Property: Dear Guest, Hello! Thank you for your trust in PuPu! Thank you even more for your generous praise and strong recommendation! It's truly hard to leave PuPu. Hangzhou Jiubao PuYan Hotel is your most beautiful and warmest home in Hangzhou. Remember to come back often when you have time!

Response from Property: Dear guest, we are deeply sorry for the series of unpleasant issues you encountered during your stay. We deeply regret and remorse for this disappointing experience. Every detail you raised was of great importance to us, but it also exposed serious shortcomings in our service and facility management: 1. Regarding the aging room amenities, including poor light-blocking curtains and the disruptive night-light switch at the bedside, we have immediately assigned our engineering department to conduct a comprehensive investigation and rectification to ensure every guest has a comfortable rest. 2. Regarding the frequent air conditioning cessation (when the room temperature reaches the set temperature), we have urgently contacted our maintenance team to thoroughly investigate the cause. If it is a malfunction, we will address it seriously and prevent such incidents from recurring. 3. Regarding the service process, the front desk failed to proactively provide basic information such as the laundry room location and WiFi password. We have immediately organized service training for all staff to strengthen our proactive service awareness and ensure that every guest's needs are promptly addressed and met from check-in to check-out. We once again offer our sincerest apologies for the inconvenience and look forward to earning your trust with a renewed service attitude in the future.

Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!

Response from Property: Dear guests, thank you for your love and recognition of Pupu. Pupu has been working hard to create a warm and comfortable stay experience for travelers. We hope that we can add joy and touch to your holiday. The hotel looks forward to your stay again!

Response from Property: Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Hangzhou Jiubao Puyan Hotel will always stand in this city, waiting for your arrival! See you there! Wish: Always smile^_^!

Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!

Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.