Jl. Hanoman, Pengosekan, Gianyar, Bali, Province of Bali, 80361, IndonesiaView Hotel Details
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Guest Reviews of Plataran Ubud Hotel & Spa
9.1/10
Great
61 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities9.0
Service9.3
Cleanliness8.9
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All reviews(61)
Positive reviews(59)
Reviews with photos/video(31)
Great service(24)
Awesome stay(17)
Great location(11)
Classy environment(10)
Clean and tidy(10)
Clean pool(9)
Great swimming pool(9)
Quiet & comfortable(9)
Negative reviews(2)
Guest User
Garden Villa
Stayed in Aug 2025
Couple
1 review
10/10
Outstanding
Posted on Sep 23, 2025
This hotel creates a deeply relaxing atmosphere with its serene surroundings. The breakfast is delightful, enhanced by a beautiful view and soothing gamelan music.
Response from Property: Dear Valued Guest,Warm greetings from Plataran Ubud Hotel & Spa – The Other Side of Ubud!Thank you very much for sharing your experience with us. We are delighted to know that you enjoyed the serene atmosphere of our surroundings, as well as the delightful breakfast accompanied by the soothing sounds of gamelan music. Creating a relaxing and memorable experience for our guests is always our greatest joy.It was a pleasure to host you, and we look forward to welcoming you back for another unforgettable stay in Ubud.Plataran regards,Gede AriawanGeneral ManagerPlataran Ubud Hotel & Spa
Guest User
Deluxe Room
Stayed in Jun 2025
Couple
4 review
10/10
Outstanding
Posted on Jul 31, 2025
Located near city centre of Ubud, but the hotel is tugged away from the main street. Bars, cafes and restaurants are only a few minutes away, together with the tranquilizing environment. It is a perfect place to stay in Ubud. Having said that, the room is a bit small and dated. The overall services are superb. The most relaxing activity I did was the morning yoga practice in the open area, it is a truly refreshing experience. Also make sure you book the onsite cooking class well in advance to avoid disappointment.
Response from Property: Dear Edmond Chung Yuen,Warm greetings from Plataran Ubud Hotel & Spa – The Other Side of Ubud!Thank you for taking the time to share your experience with us. We’re so pleased to hear that you enjoyed the peaceful atmosphere of our hotel while still being close to the lively heart of Ubud. It’s always a pleasure to know that our guests find that perfect balance between convenience and serenity.We’re especially glad you found the morning yoga practice refreshing — it’s one of our favorite ways to start the day too. Your note about the cooking class is a great tip, and we’re happy you highlighted it for future guests.We also appreciate your honest feedback about the room. Your insights help us grow and improve the guest experience even further.We hope to welcome you back again soon for more moments of peace, culture, and connection in the heart of Ubud.Plataran regards,Gede AriawanGeneral ManagerPlataran Ubud Hotel & Spa
Ak Rahman
Deluxe Room
Stayed in May 2025
Business traveler
20 review
10/10
Outstanding
Posted on Jul 16, 2025
I stayed in this hotel several times and have always enjoyed the service, big rooms and the beautiful grounds. The breakfast is also alway great.
Response from Property: Dear AK Rahman,Warmest greetings from The Other Side of Ubud!Thank you for your continued trust and loyalty in choosing Plataran Ubud for your stay. We are truly grateful for your kind words about our service, spacious rooms, beautiful grounds, and breakfast offerings. It is always a pleasure to welcome you back, and we look forward to making your next visit just as enjoyable.Plataran regards,Gede AriawanGeneral ManagerPlataran Ubud Hotel & Spa
VanessaHeber
Plunge Pool Villa
Stayed in Jan 2025
Family
17 review
10/10
Outstanding
Posted on Feb 5, 2025
We loved everything about this hotel. We stayed at a villa with a pool and it was really good because my son used the pool every single day. The bed was very big with a mosquito net over it which helps a lot. Bathroom big with a bathtub. Breakfast was always very tasty. The hotel is a rice field which gives such a nice Indonesian vibe. Staff was incredibly polite and helpful. They even repaired my sons wooden car (thanks to Robi). Finally the kids club was very beautiful but lacked some toys, however there were bunnies and sheeps to feed which was my son’s favorite daily task.
Response from Property: Dear Vanessa Heber,Warm greetings from Plataran Ubud Hotel & Spa – Inside Out Haven!Thank you for sharing your wonderful experience with us. We’re thrilled to hear that you and your family had such a fantastic stay in our villa with a private pool! It’s heartwarming to know that your son enjoyed the pool every day and had fun feeding the bunnies and sheep.We truly appreciate your kind words about our spacious rooms, delicious breakfast, and the serene rice field surroundings that give an authentic Indonesian touch. Our team, especially Robi, will be delighted to hear that their assistance made your stay even more special.Your feedback regarding the kids' club is valuable, and we’ll certainly look into adding more toys to enhance the experience for our little guests.We look forward to welcoming you and your family back for another memorable stay.Plataran regards,Gede AriawanGeneral Manager
Guest User
Deluxe Premier Room
Stayed in Dec 2023
Solo traveler
5 review
9.0/10
Great
Posted on Jan 31, 2024
The location is very convenient, in the centre of Ubud. The property is huge and surrounded by rice fields. I stayed only one night but I really enjoyed it
Response from Property: Dear Guest, Warmest greetings from Plataran Ubud Hotel and Spa! Thank you for sharing your Plataran experience with the rest of the Trip.com community - we are glad to hear you had a wonderful time with us. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon. Plataran Regards, Gede Ariawan General Manager
Guest User
Suite
Stayed in Nov 2023
Family
82 review
9.0/10
Great
Posted on Jan 4, 2024
Nice hotel, very quiet, staff very friendly. Good kids club with activities. Downside is the restaurant…need to pay extra for Cappucino and camomile tea!!!
Response from Property: Dear Guest, Warmest greetings from Plataran Ubud Hotel and Spa! Thank you for sharing your Plataran experience with the rest of the Trip.com community - we are glad to hear you had a wonderful time with us. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon. Plataran Regards, Gede Ariawan General Manager
Guest User
Deluxe Room
Stayed in Aug 2023
Couple
7 review
9.5/10
Amazing
Posted on Sep 18, 2023
In the heart of ubud, perfect locations, everything can reach by walk. Surrounded with paddy field, and also a lot of eating place.
Response from Property: Dear Enjelia, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of the Trip.com community - we are glad to hear you had a wonderful time with us. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon. Plataran Regards, Gede Ariawan General Manager
Guest User
Deluxe Premier Room
Stayed in Aug 2023
Family
1 review
9.5/10
Amazing
Posted on Sep 16, 2023
Overall stay is good and service is excellent. But the attached bathroom is a bit outdated and need uplifting.
Response from Property: Dear Guest, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of the Trip.com community - we are glad to hear you had a wonderful time with us. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon. Plataran Regards, Gede Ariawan General Manager
Guest User
Deluxe Premier Room
Stayed in Jan 2024
Couple
4 review
9.0/10
Great
Posted on Feb 25, 2024
There are welcome drink and even welcome massage. Very appreciate that.
Very convenient location which near the supermarket and many restaurants nearby.
We have enjoyed the spa here and chosen a 90 minutes massage, however, the actual massage time was only 60-70 minutes.
We have tried the dinner here. Good is above average, however the staff was a little bit aggressive.
Response from Property: Dear Guest, Warmest greetings from Plataran Ubud Hotel and Spa! Thank you for sharing your Plataran experience with the rest of the Trip.com community - we are glad to hear you had a wonderful time with us. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon. Plataran Regards, Gede Ariawan General Manager
Guest User
Deluxe Room
Stayed in May 2025
Family
11 review
10/10
Outstanding
Posted on Jun 28, 2025
Best fot kiddos
Response from Property: Dear Guest,Warmest greetings from Plataran Ubud Hotel & Spa – The Other Side of Ubud!Thank you for your kind words! We’re thrilled to hear that you found Plataran Ubud to be the best for kiddos. Creating joyful, safe, and engaging experiences for families is something we take great pride in. From animal feeding to kids’ activities like Little Chef and Little Farmer, we’re glad your little ones had a memorable time.We hope to welcome you and your family back again soon for more unforgettable moments.Plataran regards,Gede AriawanGeneral ManagerPlataran Ubud Hotel & Spa
Roberta07
Plunge Pool Villa
Stayed in Nov 2024
Family
5 review
6.0/10
Posted on Dec 21, 2024
Nothing really great.
Response from Property: Dear Roberta07,Warm greetings from Plataran Ubud Hotel & Spa – Inside Out Haven!Thank you for sharing your feedback with us. We regret to hear that your experience did not fully meet your expectations. At Plataran, we are constantly striving to provide exceptional service and memorable stays for our guests.We would greatly appreciate the opportunity to learn more about your experience and understand how we can improve. Your insights are invaluable to us, and we hope to have the chance to better serve you in the future.Plataran regards,Gede AriawanGeneral Manager
Guest User
Suite
Stayed in Mar 2023
Couple
1 review
7.0/10
Posted on May 2, 2023
Deep thanks to the team for looking after us as best they could. They even organised roses at late notice.
The location is one of the best in Ubud. Its outside the gourmet area. Best cuisines within a short walk.
The resort in itself is amazing layout. They have looked after it well.
Pro
Location
Layout and design and interior peaceful setting
Staff friendly. Please note Bali service can be quite intrusive (always asking where you went and what you doing, when one is there over a long period it gets draining).
Con
room - we had the suite. There was a large komodo or a very big rat in attic. Its scary that they have not done enough pest control.
This is not a jungle resort in that everything inside it man made and manned.
Snake - we were hissed at by a snake in the field walking to the lobby. They really need to do better control of public safe spaces. The Assistant manager denied it but the team on duty confirmed to me there was a snake and they took it back to the lakes. It was likely my spirit guides talking to us 🙏🏽🙏🏽🙏🏽
Priest
We did the melakut blessing prayer. The priest on duty was not the most honourable. He inappropriately touched my wife. I reported it to the manager and advice travellers even the holy man has desires. Be careful with your loved ones.
Overall we had a great stayed but downed by awful incidents.
I ranked the above incidents under cleanliness.
Response from Property: Dear Guest, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of the Trip.com community - we are glad to hear you had a wonderful time with us. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon. Kind Regards, Fisson Sila Hari General Manager
Guest User
Superior Room
Stayed in Jan 2023
Solo traveler
1 review
10/10
Outstanding
Posted on Feb 25, 2023
Everything was perfect. Comfy, clean, lovely, the breakfast was amazing, the people who works in there were very kind.
Response from Property: Dear guest,We would like to thank you for visiting us and appreciate taking the time to review us.It is our team's continuous endeavour to offer our guests an exceptional and memorable experience.We are happy that we were able to achieve this during your visit, and received your commendations with much gratitude.It was a pleasure serving you and we look forward to welcoming you soon again at Plataran Ubud Hotel & Spa – Inside Out HavenKind Regard,Putu Fisson Sila HariGeneral Manager
Guest User
Deluxe Room
Stayed in Dec 2022
Business traveler
2 review
10/10
Outstanding
Posted on Jan 23, 2023
This is a wonderful hotel with nice size rooms in the center of Ubud. There are several resturants and bars close by. The hotel staff are extremely kind and help full. This is my fourth time staying here and I hope to return soon.
Response from Property: Dear Guest, Warmest greetings from Plataran Ubud Hotel and Spa, Thank you for sharing your Plataran experience with the rest of the Trip.com community - we are glad to hear you had a wonderful time with us. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon. Kind Regards, Fisson Sila Hari General Manager
Anonymous User
Garden Villa
Stayed in Jan 2024
Solo traveler
2 review
10/10
Outstanding
Posted on Feb 23, 2024
I had great experience. Excellent service!
Response from Property: Dear Guest, Warmest greetings from Plataran Ubud Hotel and Spa! Thank you for sharing your Plataran experience with the rest of the Trip.com community - we are glad to hear you had a wonderful time with us. We look forward to welcoming you back to Plataran Ubud Hotel and Spa sometime soon. Plataran Regards, Gede Ariawan General Manager