Guest User
August 31, 2024
There were shoe prints on the toilet board originally arranged for 815, and the bath towel had unwashed black stains. The front desk was very nice and said they would move me to a higher-level room next door. When the housekeeping department came, they said that the room they were changing to was next door and was the same mirrored room. There is no higher-level concept of cozy room. The hotel's lines of comfort to guests were not prepared in advance, which made people feel perfunctory. I moved to the next room and let my child sit on the sofa to eat. From the corner of my eye, I saw used tissues in the cracks of the sofa. Even more uncomfortable! When the staff came, they took a look and said, "I really didn't check it here. I'm sorry." I took the tissue away and after walking around, the person left. Even two rooms had hygiene problems. It’s really outrageous. It’s the worst Lavande I’ve ever stayed in. It’s all wrong.
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