Inns in Taiwan, China

We had an absolutely wonderful and satisfying stay at Palmer Hotel! One of the first things we noticed was the beautiful, refreshing scent in the lobby and all through the hallways—it made coming back to our room feel so relaxing. The breakfast buffet was superb with a fantastic variety of food. Plus, the location is unbeatable; it's highly accessible to transportation and very close to all the top tourist spots. A perfect stay from start to finish!”

The location is fantastic, right opposite the Y13 exit. First off, you'll need to climb stairs to reach the service counter as there's no elevator. The bathroom is en-suite, and they provide lockers. As for the bed setup, there's a small space at the head for personal items, and extra room at the foot of the bed for your luggage, backpack, and other belongings, which really helps create a more private feel. They offer a simple breakfast including toast, buns, shaomai, coffee, and tea.

This is my first time staying at this hotel. Pro: 1) Good location. Easy access to two MRT stations on the red line. Quite a lot of shops and restaurants in the vicinity. 2) the bed is very big and quite comfortable to sleep on. 3) the room is spacious comparing with other hotels at the same price range. Cons: 1) Very dated room without maintenance. There’s wear and tear all over the places. There were some stains on the wall and molds were found inside the shower cubicle. The carpet looked quite dirty but the slippers provided were very thin. 2) Weird layout of the room. The toilet area is in open plan which make you unable to have privacy when going to shower. In the room I stayed in, a pillar was blocking the view of the TV from the toilet area. 3) the lights in the room are quite dim and the room became very cold at night (even I turned the air conditioner to 30 degrees!). I stayed there alone and didn’t really like the feeling.

The room was very clean and well-equipped. It had local outlets, USB ports, and even a multi-purpose socket that accommodates European plugs, including UK three-pin types. There was also a lighted makeup mirror. This hotel operates on a passive cleaning system, meaning guests need to request cleaning or replenishment of consumables. Most larger hotels, however, proactively clean rooms and restock supplies unless a 'Do Not Disturb' sign is activated. Check-in is at 4 PM, which is a bit later than the 3 PM standard at most hotels and inns.

When we checked in which was rather late ,was smooth but there is only one elevator and you have to wait for quite sometime. The room is spacious, there were shampoo and body wash but no tooth brush. Breakfast provided was quite good, although not those elaborate type. And they do changed some of the dishes for the 4nights I stayed. Gym was small, there is a laundry at B1 for only 20twn, dryer 20twn. They do provide some biscuits too at the lobby with drinks。

the number of restrooms/showers to number of people staying in the accomodation wasn't great. each pod has a fan but it can be loud which might make you feel like you are distrubing everyone else but its too hot not to turn on :/

I chose this hotel because it is a two-minute walk from Taichung station. There are plenty of places to eat nearby, including the famous ice cream place Miyahara. The laundry room has two washing machines and two dryers. I chose a windowless room, it was a great size for one person, and I couldn't hear my neighbours.

Extremely disappointed 😞. The family room I saw in the pictures wasn't the one I stayed in, and there were no photos of my actual room type available on Trip.com. The room I got didn't match the price I paid. I booked specifically for the room design, so I was really upset when I arrived. When I asked at the front desk, they told me, 'Because you didn't request it? So it's just a standard room?' I had no idea there were other room types. I came during a public holiday (and my price was more than double the usual rate), but I didn't get the room I wanted. I really can't accept this! The most unreasonable thing, in my opinion, was the security deposit. I'm okay with paying a deposit, but why wasn't it refunded immediately? Who traveling for a vacation in Taiwan wants to wait over two weeks for a refund? I've already waited fourteen days, and they're saying it's Trip.com's problem and not theirs??? The staff just shifted all the blame and didn't help resolve the issue at all! It's already 2/28 to 3/14 and I still haven't received my money? What happened to the promised 7 to 14 days? And I can't find anyone who can help resolve this problem! I hope the hotel can help deal with this instead of just saying it's not their problem. The hotel partners with Trip.com; they help you get guests, so why are you so indifferent to your customers' issues??? Who would dare to book with you again after this??? (RM591.92) Is the deposit for one night the same as the holiday room price??? Maybe you didn't collect it directly, but since you let Trip.com collect it, you should be responsible for helping to inquire and assist customers in getting their money back. Just because it's not 'your' money, you don't care? Is this a customer service issue? Five hundred TWD 4,600?? Is that a service fee? Is this a joke? No problem resolution? The breakfast was indeed good! I'll give them that. But who knows how much Oden 🍢 there was? They advertised it as a late-night snack, but it was all gone by 9 PM? When I asked, they just said, 'It's gone, it's gone?' In that case, why even offer it?

Right outside the hotel is the MRT station, which is super convenient! This is my second time staying here, and the hotel is as busy as ever, mostly with tourists. The lobby is always lively every time I visit, and the restaurant is also fantastic. The Sichuan restaurant upstairs is perfect for me!

The hotel is located right above the busiest market in the area. The room was clean and well maintained. Breakfast is simple but offers a good variety. The canteen is on the top floor and overlooks the lake, providing a very pleasant environment. I did not have much interaction with the staff, so I am unable to comment on the service. The hotel reception is quite basic, and the exterior of the building is not very attractive. However, the room itself is well designed. The hotel does not offer additional facilities such as a gym.