Stayed in room 1024
Pro:
Room clean
Efficient check in and check out
Nice view of mountain and trees
Dish variation were nice, lots of options, i love the kuah bakso so comforting.
Cons:
Unable to set AC
QR in tv to see room dining menu unable to open, sent email to reservation no response. So we cant order food for room service.
At night room smells of solar fumes like machine fumes and in the toilet smells like thinner or paint or some chemicals which is significantly disturbing. Please check room 1024.
No information on facility or activities during check in, only informed there’s free photoshoot
Understand that photoshoot are part of facility BUT, so manya people taking photo in the morning makes our morning walk not smooth, many times have to STOP waiting for people photoshoot. Please consider to create specific photoshoot area.
Must relook on food quality, during dinner buffet chicken sausage not fresh, kue putu apek becomes inedible.
Please add paintings or plants on wall, we walk out from lift in 10th floor, head to our room, on right side there’s big empty wall left a depression feeling.
My stay at Swiss-Belresort Dago Heritage was pure bliss. The elegant room, mountain breeze, and panoramic views created a peaceful retreat. I loved the cozy ambiance and top-notch service. The location near Dago’s attractions made exploring easy. A perfect blend of luxury and nature—highly recommended.
I booked it with request high floor and mountain view, and thankfully I got it. I stayed with my husband on 11th floor, the floor is quite because there’s only few room, gym and spa also on that floor.
I stayed during the “Lebaran Season”, and fortunately the Hotel is kids friendly, the reception give my niece candy, and she loved it. The pool is also nice kids loved it too.
Near Hotel there’s a lot of restaurants and cafes. So you can skip breakfast and try Soto Bu Rahayu or Tanmu Coffee in front of the Hotel. We had pleasant stay here, the staff is polite and nice.
Nice hotel, friendly staff, good location just walking distance to culinary places along Suryakencana road. Good breakfast and buffet dinner. Suitable for families and for group meeting.
Crowne Plaza Bandung definitely exceeds our expectation. From the moment we checked in till the last day the whole team never fail to surprise us.
At the lobby, we were greeted by friendly and helpful concierge and bellboys. They were always attentive to our needs. Was there right after the demonstrations. Can feel security was stepped up.
Checking in, can feel the warm welcome of the front desk team. Never fail to smile.
Room was so spacious and squeaky clean.
Jasmine, the reservations and front desk team even remembered to organise a little surprise for my hubby bdae.
Breakfast is excellent. Was there for five days and menu changes. Food are tasty and coffee came to u...
After checkout, we left behind a bag of caps. Contacted the hotel and within 15minutes made a turn to get it back.Kudos to the room service/front desk/ concierge/security. They were well co-ordinaedr to help us out. Really had a great time
We recently had the opportunity to stay at your hotel and overall, I truly appreciate the hospitality and facilities provided. However, I would like to share some constructive feedback regarding the pillows in the room.
The pillows were too firm and unfortunately affected the quality of sleep during my stay. For a hotel of Pullman’s standard, I believe it would be wonderful to provide guests with a pillow menu or at least a choice between soft, medium, and firm pillows, to cater to different preferences.
In addition, the towels felt rather thin and did not reflect the luxurious standard expected of a Pullman property. For a hotel of this caliber, I believe it would be beneficial to provide options for softer pillows as well as thicker, more comfortable towels for guests.
I hope this suggestion can help enhance the overall guest experience in the future.
Breakfast ok..
Very good impression of my first stay at El Hotel Bandung. Was given a room upgrade and appreciate it very much. The room is clean, spacious and has a comfortable queen bed. Bathroom with a tub is also properly maintained. Only hitch was a bulb in the washroom fused but even after reporting the fault at the reception, it was not replaced. Breakfast served at the cafes were plentiful and service was good. Location is also good with many eateries around. Overall, I enjoyed my stay here and will definitely stay at this hotel again on my next visit to Bandung.
Suitable selection if you want to avoid busy Puncak street but still with some decent green and resort hotel vibes in nearby Bogor area.
View to the Mountain is superb and hotel lfacilities still well maintained.
Amenities provided is very basic eventhough good enough.
Good options if you are family with children and eager to spend their many facilities and entertainment provided especially on weekend
Surely will come back again
Very nice and quite surrounding, perfect for resting. Big room, king bed, and they provide a baby crib for my child. Tasty breakfast with lots of choices made our stay prefect. Thanks!!
Great
47 reviews
9.3/10
Price from
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9.0/10
Great
Bbastian16The hotel was in good location.
Actually was arrvived late about 3pm, we booked 3 room. But just available 2 room with connecting door (nice as i request). But another 1 room still waiting, because the room not ready. We waiting for so long until about 4pm we can check in the room (after i request the housekeeping to clean up the room).
After that we had a called, that we had complimentary dinner buffet (for the delayed check in). We was happy.
After we arrived at around 7pm, the food was empty. The staff didnt notice that they need to refill the food. Chicken with kare soup was cold. Foods variety was limited. Also a lady in 1 group was complaining: spending 200K/person, but the food was disappointed. Same also we spend extra charge.
The next morning went to the gym, i found dirty stuff at men restroom.
In the morning before i check in, i try to call the hotel to fix line. But nobody answer the phone. Maybe the mamagement should check it.
It was unexpected experience to staying at 5 stars hotel. Need to improve the service
HHartosoWe had a fantastic stay at the hotel! Upon check-in, we were pleasantly surprised with a complimentary room upgrade to one of the villas, which came with a private jacuzzi. The villa was spacious, well-maintained, and offered a perfect mix of comfort and luxury. The added bonus of the jacuzzi made our experience even more relaxing and memorable. Truly appreciated the excellent service and thoughtful gesture—highly recommended!
NNurJoCrowne Plaza Bandung definitely exceeds our expectation. From the moment we checked in till the last day the whole team never fail to surprise us.
At the lobby, we were greeted by friendly and helpful concierge and bellboys. They were always attentive to our needs. Was there right after the demonstrations. Can feel security was stepped up.
Checking in, can feel the warm welcome of the front desk team. Never fail to smile.
Room was so spacious and squeaky clean.
Jasmine, the reservations and front desk team even remembered to organise a little surprise for my hubby bdae.
Breakfast is excellent. Was there for five days and menu changes. Food are tasty and coffee came to u...
After checkout, we left behind a bag of caps. Contacted the hotel and within 15minutes made a turn to get it back.Kudos to the room service/front desk/ concierge/security. They were well co-ordinaedr to help us out. Really had a great time
CChing HoThe staff was extremely attentive throughout the whole hotel. 5 star recommendations to stay here. Location is perfect next to the station walkable or even take a taxi is easy.
Will also strongly recommend the Spa in the hotel if you have time. The hot stone massage was perfect for me.
BBayusatriowIf you're craving an escape that's both refreshing and visually inspiring, Hotel Indigo Bandung Dago Pakar hits the sweet spot.
Tucked away in the cooler, greener side of Bandung—up in Dago Pakar—this hotel blends Sundanese heritage with modern aesthetics. From the lobby alone, I knew I was in for a treat. Wood carvings, vintage tiles, curated art pieces... it felt like walking into a living gallery.
But the real magic? The view. Imagine waking up to pine-covered hills and misty mornings from your balcony. It’s a retreat above the clouds.
🚗 Getting There
From Bandung Train Station: ~30 minutes by taxi or ride-hailing app
From the city center: ~20–25 minutes
The road winds uphill, so expect slightly cooler air the higher you go. You will feel the difference.
🎯 Nearby Attractions & How to Get There:
Tebing Keraton – 10 min drive
For a sunrise above the clouds. It’s a cliffside viewpoint with jaw-dropping scenery—bring a jacket and a camera. The road is narrow, better with small cars or scooters.
Taman Hutan Raya (Tahura) – 7 min drive
Forest park with light hiking trails, Dutch & Japanese caves, and peaceful greenery. Great for families with kids or elders.
Dago Dream Park – 15 min drive
A family-friendly amusement park with Instagrammable spots and kid-friendly rides. You can rent an internal shuttle to explore.
Lawangwangi Creative Space – 5 min drive
Art gallery + café with a stunning sunset terrace. One of my go-to places for coffee and creative vibes.
Cafe D’Pakar – 5 min drive
Open-air dining with epic views of the valley. Come early for a spot by the edge. It gets chilly in the evening—pack a sweater.
🏨 Why I Loved the Hotel
Infinity pool facing the forest 🏞️
Spacious rooms with local design touches
Bathtub with mountain view (yes, really)
Rooftop bar + locally inspired cuisine
Peace and quiet — yet not far from the city
✨ Final Thoughts
Hotel Indigo Dago Pakar is more than just a place to stay—it's where nature, culture, and creativity collide. Whether you're on a romantic getaway, a creative workcation, or a family staycation, this place delivers on all fronts.
GGuest User1. ALL GOOD BEB///
2. LOCATION ....SUPERBBB...JUST STEPS AWAY ON BRAGA
3. BREAKFAST OK ...
4. FRONT OFFICE ....ALL GOOO....IS JUST FRUSTARATED OF NOT REMINDING ME TO COLLECT MY DEPOSIIT RP 100,000.00....MAYWHATSAPP ME AT 60-127918786...MAYBE CAN BANK THEM INTO MY LOCAL INDO FRINED'S ACC.....IS STILL MINE ..HAHAHAHA ( ROOM 1602) ...NOT MISTAKEN
5. OTHERS
AAldy HidayatIn this hotel we feel too long queuing when we want to check in, because customers ask a lot of questions to the check in officer.
The giraffe room where we stayed was clean, comfortable and clean enough, it's just that the connecting door with the next door is not soundproof enough.
Safari garden facilities for children and families are very fun, education about birds and the show is very liked by children
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