Experience warm hospitality at Swiss-Belinn Singkawang, the only international 3-star hotel in the “City of a Thousand Temples.” Located just 18.8 km from Singkawang Airport and nestled within Singkawang Grand Mall, our hotel offers unbeatable access to the city’s premier shopping, dining, and entertainment destination. Whether you’re traveling for business or leisure, enjoy a seamless stay with direct access to everything Singkawang has to offer.
The main reason I booked this hotel was because it is part of an international hotel chain and is rated as a 4-star property. However, I was very surprised by the building condition and the quality of the renovations.
What made this even more disappointing is that the hotel has been open for less than a year. Given that it is a newly opened property, I expected everything to be in excellent condition. Instead, I felt that the hotel was not fully completed and may have been opened in a rush. There were still many areas that appeared unfinished and in need of touch-ups and further renovation work.
Another issue was the shower’s hot water supply, which was very unstable. Even after setting the temperature to a comfortable level, the water would frequently fluctuate between hot and cold without warning. At times, it became unexpectedly too hot or too cold, making the shower experience quite unpleasant.
Overall, my stay was disappointing. The hotel’s condition and facilities did not meet the standards I would expect from a 4-star international hotel, especially one that has been operating for less than a year.
+ Location is great. Near the city center & surrounded by a lot of cafes, restaurant, supermarket, food places, etc
+ Room is big.
+ The breakfast is amazing. I like it
- The cleanliness is not too good. The cleaning service must pay more attention about this.
Overall, I like staying in this hotel. I will come back again.
I was booked for 2 rooms and got connecting room when check-in. The room was amazing and clean. I had impressed with hospitality of frontline staff. This hotel very strategic in heart of Pontianak city. Off course the local culinary of Pontianak was the reason we booked of. Thanks Harris Pontianak and we wish back on our next visit.
Pros:
+ Kamar nyaman (comfy bedroom)
+ AC dingin (cool AC)
+ Dispenser Air Minum (Drink Dispenser)
+ Shower air panas (Hot water shower)
+ Lokasi strategis (strategic location)
+ Cukup bersih (quite clean)
+ Ada safetybox, dan minibar (Safetybox & Minibar)
+ Ada gantungan (Hanger available)
+ Ada cas mobil (Car charger available)
Cons:
- Sabun Sampoo sangat sedikit (Too little soap & shampoo)
- Parkir mobil sedikit (few parking space)
- Bellboy/Satpam tidak jelas (Unknown security/bellboy
service status)
- Sarapan buruk, susu basi, makanan dingin, bubur dingin, seperti sudah disediakan dari malam hari, yang lumayan bisa dimakan hanyalah omelet yang direquest (bad breakfast, expired milk, cold food, cold porridge like it served since the night before, the only edible is requested omelette)
Netral:
> Cukup kedap suara 70% (Soundproof 70%)
The hotel is really good, impressed by its good infrastructures, great breakfast and good services.
However, there were some points deducting aspects. The disgusting black stains at edge of the wash basin, the water stained tissues and the worst of the lot, the faeces chocked toilet bowls in male toilet of the dining area was a real turnoff.
Saat hari pertama mengalaminkenocoran ac tiba2 ac tidak dingin , tapi langsung di ganti kamar dan ************* sangat puas bersih dingin dan baik pelayanan juga resepsionisnya
Good recommendations from a friend living in PnK. Hotel meets my expectations & experience with the girl is fantastic. Friendly & helpful Staff very customer focused. Location is good next to the Ayani mall. No complaints. Definitely will choose the hotel for my next stay.
My Second Time Stay in Golden Tulip Hotel 🥰Good Hotel👍Good Views❤️Staff Are friendly🥰Good Service🥰Breakfast delicious 😋many Restaurant nearby Tulip Hotel❤️Thank you so much
worth every penny for a short stay during vacation and walking distance to get food around.. also nice rooftop bars where you can chill and listen to live performance.
Very Good
96 reviews
8.2/10
Price from
AU$ 16
per night
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8.2/10
Very Good
GGiena79worth every penny for a short stay during vacation and walking distance to get food around.. also nice rooftop bars where you can chill and listen to live performance.
LLingLing{Pricilla}My Second Time Stay in Golden Tulip Hotel 🥰Good Hotel👍Good Views❤️Staff Are friendly🥰Good Service🥰Breakfast delicious 😋many Restaurant nearby Tulip Hotel❤️Thank you so much
GGuest UserThe main reason I booked this hotel was because it is part of an international hotel chain and is rated as a 4-star property. However, I was very surprised by the building condition and the quality of the renovations.
What made this even more disappointing is that the hotel has been open for less than a year. Given that it is a newly opened property, I expected everything to be in excellent condition. Instead, I felt that the hotel was not fully completed and may have been opened in a rush. There were still many areas that appeared unfinished and in need of touch-ups and further renovation work.
Another issue was the shower’s hot water supply, which was very unstable. Even after setting the temperature to a comfortable level, the water would frequently fluctuate between hot and cold without warning. At times, it became unexpectedly too hot or too cold, making the shower experience quite unpleasant.
Overall, my stay was disappointing. The hotel’s condition and facilities did not meet the standards I would expect from a 4-star international hotel, especially one that has been operating for less than a year.
GGuest UserThe location is a bit remote. The room facilities are very old. The disposable slippers are all worn. You can ask the front desk to change them for you. The service is OK. The breakfast is also good. A simple buffet can be chosen. A deposit is required for accommodation, which is not mentioned in the introduction.
GGuest UserExperience warm hospitality at Swiss-Belinn Singkawang, the only international 3-star hotel in the “City of a Thousand Temples.” Located just 18.8 km from Singkawang Airport and nestled within Singkawang Grand Mall, our hotel offers unbeatable access to the city’s premier shopping, dining, and entertainment destination. Whether you’re traveling for business or leisure, enjoy a seamless stay with direct access to everything Singkawang has to offer.
JJennyffer GouMy stay is quite good. Neo have good Aircon that comfort a lot in Pontianak hot whether. I got smoking room in the day 1 but they immediately switch to non smoking room once available, thanks to mbak Mala that help me a lot during my stay. Keep your hospitality on 👍
GGuest UserPros:
+ Kamar nyaman (comfy bedroom)
+ AC dingin (cool AC)
+ Dispenser Air Minum (Drink Dispenser)
+ Shower air panas (Hot water shower)
+ Lokasi strategis (strategic location)
+ Cukup bersih (quite clean)
+ Ada safetybox, dan minibar (Safetybox & Minibar)
+ Ada gantungan (Hanger available)
+ Ada cas mobil (Car charger available)
Cons:
- Sabun Sampoo sangat sedikit (Too little soap & shampoo)
- Parkir mobil sedikit (few parking space)
- Bellboy/Satpam tidak jelas (Unknown security/bellboy
service status)
- Sarapan buruk, susu basi, makanan dingin, bubur dingin, seperti sudah disediakan dari malam hari, yang lumayan bisa dimakan hanyalah omelet yang direquest (bad breakfast, expired milk, cold food, cold porridge like it served since the night before, the only edible is requested omelette)
Netral:
> Cukup kedap suara 70% (Soundproof 70%)
AAustrian_saverBe careful! if you don't want to listen to a night club daily until 2am, feel the base vibrations through the walls and bed (earplugs don't help), smell the strong ciragettes aroma, listen to the elevator tune in the lobby as the are no sound insulation what so ever. Listen to the street noise.
Better avoid staying in this hotel.
Cleanliness were OK for an Indonesian establishment.
P.S.
When checked in, we were placed into a tiny room without windows on the 3rd floor.
As I've seen from other travellers, it could be tactics used to upsell for a more expensive room.
We had specifically selected a non smoking and quiet room while booking.
The room STANK of ciragettes! And loud music could be heard after 8pm, so the reception gave a different room quickly, only mentioning it should be a paid for upgrade.
LliuzhilongThe man on frontdesk so low attitude , and mood swing , haven't a good hospitality ; the room is large but a little old , the hotel located in central of the city ; near with coffee street , ”Ligo” supermarket walking around 10 minutes, and flamboyan traditional market nearest by walking 5 minutes 😊 overall the breakfast so good simple but complete •
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