Posted on Sep 25, 2025|Superior Room-Non-Smoking
FIFO TravellerThe hotel good , the aircon is also cold . Everything was fine .
Only the downside is im almost trip because one of the tile is actually loose and left a big gap .
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Price per night from:NZD 24
Posted on Jun 24, 2026
Guest User
The staff were very friendly, and the housekeeping and hygiene services were excellent. The breakfast at the restaurant was delicious, with a great selection of food, drinks, fruits, pastries, cakes, coffee, juice, and milk. The bar was also very good.
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Price per night from:NZD 45
Posted on Nov 2, 2025
Anonymous User
The only complaint I have about the hotel is the wifi. My room was at level 5 and I thought the reason it's slow was probably due to the room distance from the router. Then I asked to change room and they gave me 1 at level 6 which is very near to the router. And no, the wifi is still terrible and almost non-existence. It is connected to the wifi but there was no internet connection.
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Price per night from:NZD 18
Posted on Jun 1, 2026
Guest UserThe main reason I booked this hotel was because it is part of an international hotel chain and is rated as a 4-star property. However, I was very surprised by the building condition and the quality of the renovations.
What made this even more disappointing is that the hotel has been open for less than a year. Given that it is a newly opened property, I expected everything to be in excellent condition. Instead, I felt that the hotel was not fully completed and may have been opened in a rush. There were still many areas that appeared unfinished and in need of touch-ups and further renovation work.
Another issue was the shower’s hot water supply, which was very unstable. Even after setting the temperature to a comfortable level, the water would frequently fluctuate between hot and cold without warning. At times, it became unexpectedly too hot or too cold, making the shower experience quite unpleasant.
Overall, my stay was disappointing. The hotel’s condition and facilities did not meet the standards I would expect from a 4-star international hotel, especially one that has been operating for less than a year.
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Price per night from:NZD 71
Posted on Jan 5, 2025
Guest User
The location is a bit remote. The room facilities are very old. The disposable slippers are all worn. You can ask the front desk to change them for you. The service is OK. The breakfast is also good. A simple buffet can be chosen. A deposit is required for accommodation, which is not mentioned in the introduction.
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Price per night from:NZD 25
Posted on Mar 1, 2026|Superior Twin Room
E3TRIPThe room is spacious and clean. The staff very helpful and friendly. The location is one location with Singkawang Grand Mall, but far from the city.
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Price per night from:NZD 41
Posted on Mar 10, 2026
Jennyffer Gou
My stay is quite good. Neo have good Aircon that comfort a lot in Pontianak hot whether. I got smoking room in the day 1 but they immediately switch to non smoking room once available, thanks to mbak Mala that help me a lot during my stay. Keep your hospitality on 👍
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Price per night from:NZD 36
Posted on Mar 18, 2026
Guest User
Pros:
+ Kamar nyaman (comfy bedroom)
+ AC dingin (cool AC)
+ Dispenser Air Minum (Drink Dispenser)
+ Shower air panas (Hot water shower)
+ Lokasi strategis (strategic location)
+ Cukup bersih (quite clean)
+ Ada safetybox, dan minibar (Safetybox & Minibar)
+ Ada gantungan (Hanger available)
+ Ada cas mobil (Car charger available)
Cons:
- Sabun Sampoo sangat sedikit (Too little soap & shampoo)
- Parkir mobil sedikit (few parking space)
- Bellboy/Satpam tidak jelas (Unknown security/bellboy
service status)
- Sarapan buruk, susu basi, makanan dingin, bubur dingin, seperti sudah disediakan dari malam hari, yang lumayan bisa dimakan hanyalah omelet yang direquest (bad breakfast, expired milk, cold food, cold porridge like it served since the night before, the only edible is requested omelette)
Netral:
> Cukup kedap suara 70% (Soundproof 70%)
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Price per night from:NZD 30
Posted on Apr 13, 2026
Austrian_saver
Be careful! if you don't want to listen to a night club daily until 2am, feel the base vibrations through the walls and bed (earplugs don't help), smell the strong ciragettes aroma, listen to the elevator tune in the lobby as the are no sound insulation what so ever. Listen to the street noise.
Better avoid staying in this hotel.
Cleanliness were OK for an Indonesian establishment.
P.S.
When checked in, we were placed into a tiny room without windows on the 3rd floor.
As I've seen from other travellers, it could be tactics used to upsell for a more expensive room.
We had specifically selected a non smoking and quiet room while booking.
The room STANK of ciragettes! And loud music could be heard after 8pm, so the reception gave a different room quickly, only mentioning it should be a paid for upgrade.
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Price per night from:NZD 35
Posted on Apr 22, 2026
liuzhilong
The man on frontdesk so low attitude , and mood swing , haven't a good hospitality ; the room is large but a little old , the hotel located in central of the city ; near with coffee street , ”Ligo” supermarket walking around 10 minutes, and flamboyan traditional market nearest by walking 5 minutes 😊 overall the breakfast so good simple but complete •
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Price per night from:NZD 31