Posted on Aug 8, 2026|Fairyland 180° Sunset Mountain-View Twin Suite (Tub, Projection, Tea Room, Smart Features)
Guest UserOur stay at Cloud Villa (Yunduanjingyuan Mountain View Homestay) was, without question, one of the highlights of our trip to Zhangjiajie. My friend and I stayed for four nights, and from the moment we arrived until the moment we left, we were treated with a level of warmth and hospitality that far exceeded our expectations.
The homestay itself is absolutely stunning. Our room was beautifully designed and tastefully decorated, with breathtaking mountain views that we looked forward to waking up to each morning. Every detail of the room felt thoughtfully curated, and the luxurious bathtub was my favorite way to relax after long days of hiking and exploring Zhangjiajie’s incredible scenery.
The service was exceptional from start to finish. After our late-night flight from Xi’an, we were greeted at the airport and driven to the homestay in a beautiful, comfortable car. Every morning we were treated to an incredible homemade breakfast prepared by their wonderful housekeeper. We got to personally choose our breakfast the evening before, and it would be freshly prepared each morning. It was delicious, filling, and the perfect way to fuel up before a day of exploring the national parks.
What truly made our stay unforgettable, however, were the people.
The homestay is run by an incredibly kind and generous owner who welcomed us not as customers, but as family. She took the time to get to know us, shared stories about her own life, and consistently went above and beyond to make us feel at home.
The manager was equally outstanding. He was always ready to help with our luggage, answer our questions, and make sure we were comfortable throughout our stay. Since we were foreigners visiting Zhangjiajie for the first time, his assistance was invaluable. He helped us arrange tickets in advance for both Tianmen Mountain and Zhangjiajie National Forest Park (the “Avatar Mountains”), and recommended optimal routes for us to take making everything incredibly smooth and stress-free.
What impressed us even more was the genuine care they showed us as people. During our trip, my friend became sick, and the manager regularly checked in on her to make sure she had everything she needed to recover comfortably. Later, after I slipped and suffered a minor injury while visiting one of the parks, he showed the same sincere concern for my well-being. Their kindness never felt transactional, it was genuine. He really is quite exceptional!
The owner saved the best surprise for our final day. We planned to spend the day at Tianmen Mountain before heading directly to the airport. Rather than having us store our luggage in a crowded locker facility, she generously offered to drive us to the park, keep our luggage safely in her own car throughout the day, and then take us directly to the airport afterward. That alone would have been incredibly thoughtful.
But then she surprised us again!
Before taking us to the airport, she prepared a wonderful homemade meal featuring fresh oysters, shrimp, eggplant, mixed vegetables, and rice! It was one of the most memorable meals of our trip, not only because it was delicious, but because it was prepared with such genuine generosity and care. We left for our flight with full stomachs and even fuller hearts.
Because of the incredible hospitality we experienced at Cloud Villa, our time in Hunan became even more memorable than we could have imagined. There are many accommodations with beautiful rooms, but it is rare to find people who make you feel so genuinely welcomed and cared for. She even gave us cute parting gifts to commemorate our stay!
To anyone, especially international travelers, planning a visit to Zhangjiajie, I cannot recommend Cloud Villa enough! If I ever return to the area, there is no question about where I’ll stay. I’ll gladly return not only for the beautiful accommodations, but to visit the wonderful people who made us feel like family.
Thank you for making our trip truly unforgettable!
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Price per night from:KRW 67,541
Posted on Sep 30, 2026|Mountain View Floor Heating Duplex Suite
Anonymous User
The overall environment is great, I booked the room specifically for the mountain view.
What I liked:
Laundry and drying service, shuttle service to attractions, Chinese and Western dinner (breakfast had fewer options).
What I didn't like:
The room had no internet for the two days I stayed, and the issue was never resolved. The bathroom mirror light was faulty, and the feedback after reporting it was that it couldn't be fixed. It at least had a light before I reported it, but after reporting it, it went completely dark.
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Price per night from:KRW 168,852
Posted on Apr 15, 2026
Guest User
Fantastic stay! Great value for money, and the location is superb. It's about a 20-minute walk from the Forest Park, the facilities are new, and the service is excellent, plus they allow pets for free.
The location is excellent. It’s about a 20-minute walk to the East Gate of Forest Park (and roughly 8 minutes from the bus station, where you can catch a bus to the South Gate). The parking lot is right at the hotel, which is very convenient.
Hygiene: The bedding was clean, but housekeeping after check-in can be hit or miss since the staff finishes at 12 PM. -0.2
Service: The front desk staff was very welcoming and professional. They even carefully reviewed my booking notes and requests, which was a nice touch and genuinely appreciated.
Facilities: The hotel facilities are quite new (they have a Tmall Genie, but the toilet doesn't have a bidet function -0.1, though it is a smart toilet). There's a small issue with the accessibility facilities, as a section is missing -0.25 (however, the hotel staff will assist with luggage).
Comfort: The hotel's design is simple and stylish.
Dining: The room is spacious, and while they don't offer meals, there is a kitchen.
Bonus Points: Not only did I get a room upgrade +0.5, but also a late check-out +0.5, a refrigerator +0.5, and a kitchen +0.5 (on a side note, I even saw a butler helping a foreign guest with Taobao shopping issues).
Drawbacks: Despite the no-smoking signs, there was still a smell of smoke in the hallway. -0.5
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Price per night from:KRW 35,161
Posted on Oct 5, 2025|Goddess Dormitory - 4 to 6 Occupancy (Per Person Room Rate)
Guest UserThe place was nice , the host is very kind and speaks good English. You will find cute kitties living on the ground floor.the owner will help you booking tickets for the attractions if u need for just a small charge . There are always many guests both chinese and foreigners. You can have dinner all together for 30 yuan and experience various local foods. The rooms are clean , there is airconditioning and he will provide a set of sheets and blanket/pillow. He even took all the guests on an evening walk to some cave for free. Totally recommended
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Price per night from:KRW 7,946
Posted on Jul 16, 2026|Tinglan · Quiet Twin Room | Smart Toilet | High Pressure Shower | TV Screen Casting
Guest UserThis newly renovated hotel is on par with a star-rated hotel. The environment is comfortable, all kinds of facilities are complete, and the hygiene standards are very high. The staff are attentive and responsible, always ready to help solve any problems. The shuttle service to the East Gate of the scenic area is very convenient, and the lobby offers complimentary snacks and drinks. The surrounding amenities are excellent, with shops just a two-minute walk away. The night view of the stream's light show is absolutely stunning.
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Price per night from:KRW 31,784
Posted on Oct 13, 2026|Garden View Double Room
Jade_12(Excuse the photos of the room - we were so excited to get settled in so I took photos after we had already laid on the bed and put our stuff down)
This is going to be a long review because we had such a fantastic stay, but tl;dr, highly highly recommend this hotel. If you’re looking for great service and beautiful views, this is the place.
From the very start, before even checking in, the Hidden Hills Villa team reached out and let us know that they would be arranging transportation for us from wherever we were coming from (high speed rail station, airport, etc). They also asked us to add them on WeChat for the 24 hour butler service (we asked for some necessities one night and they delivered it within a few minutes). They added us to a group chat with the chef, front desk for amenities, and the owners Joyce and Ethan themselves. Before we even got to the hotel, our breakfasts for the next day were ordered and our itinerary was made by Joyce (more on that). We felt bad because we were checking in late at around 11:30pm because we were running late from our previous excursions. But Joyce and Ethan were more than accommodating and still greeted us to go through everything. Their warm welcome was much appreciated after such a long day.
Since we got there at night, we couldn’t see the views yet but the hotel itself was already spectacular. The room was very clean and has a nice relaxing concept. The room was stocked with tea (grown in the mountains of Zhangjiajie), water and other beverages, and snacks, all of which are restocked everyday. The bed felt great, even for my mom who is very picky with her mattresses. They also have a regular pillow and a memory foam pillow, variety for all kinds of sleepers which I love. We booked 2 rooms and both were great. I tend to be picky with bathrooms and this one was very clean and the showers had great pressure and the soaps were stocked.
On to the breakfast. We tried the western breakfast the first day and the Chinese breakfast the next day. We enjoyed both - fresh ingredients and great taste. The chef was also very kind and efficient - we gave them the time we wanted breakfast and he had them ready immediately upon entering the room. We unfortunately sat next to some guests who were slightly rude to the chef but he handled it gracefully and moved on. They also offer lunch and dinner options for purchase but our schedule didn’t allow us to try it out, but they have western and Chinese options that looked good.
We loved that this place is far enough from everything that you still have that secluded feel but close enough to the city that rides there only took a few minutes. From the hotel, you have direct views of the Avatar mountains and we were always in awe by how beautiful they looked.
Joyce is an English speaking tour guide so she was very knowledgeable with everything. She sent me a very detailed itinerary based on our preferences - we followed it exactly and saw everything we wanted to see in Zhangjiajie. She also educated us a lot on the local culture and shared tea and wine with us. She was so welcoming and a great host! Ethan was also incredibly kind and made sure we had our transportation in order when leaving the hotel. Joyce and Ethan have a wonderful concept here at Hidden Hills Villa, and we definitely will be back.
The only thing we didn’t get to do was the calligraphy that they offer because we didn’t have the time. But we got a peek at the room and it looks very authentic and fun!
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Price per night from:KRW 181,565
Posted on Jul 20, 2026|Guestroom - 2-Room
Anonymous UserThe location is absolutely fantastic! It's a one-minute walk to IFS, one minute to Pozi Street, and five minutes to Taiping Old Street. The subway is just two minutes away.
The hotel environment is pretty great; it should satisfy even those with high standards.
Regarding facility issues: 1. There's nowhere to hang clothes to dry. 2. The shower drain has poor drainage.
Regarding service issues: I'd say there's basically zero service. There was no phone call to confirm my booking beforehand. They didn't notify me in advance about road closures near the hotel. The cleaning staff knocked on my door to clean at 8 or 9 AM. Do I really need housekeeping when I'm only staying one night? Can't they confirm with the front desk if the guest has checked out instead of knocking to check?
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Price per night from:KRW 33,174
Posted on Jul 26, 2026|Xiangyin Sihe Grand Suite With River-View Waterfall Balcony
Guest User
Cool property! It’s an old building, so insulation is not existing, so keeping the climate nice it’s a bit of a balance. But the stay is absolutely unique and the location could not be better. Yes, you don’t have a direct view on the waterfall, but you don’t need that when you are in this town. You get it from all the restaurants and from the walking around. The view from this hotel is also absolutely fantastic, to the bridge and to the village. The rooms are spacious and the staff is very nice. We will come back.
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Price per night from:KRW 63,965
Posted on Sep 29, 2026|Creekside Deluxe Double Bed Room With Yalan Mattress, Imperial Chair, Smart Toilet, Fridge
Guest UserLocation:
Just over a kilometer from the East Gate of the Forest Park, a three to four-minute taxi ride away.
Room Facilities:
Newly renovated with smart facilities throughout. There's a robot that can deliver meals, and the TV supports screen mirroring. The only minor flaw I could find was a slight creaking sound when opening the room door; otherwise, everything was absolutely perfect.
Service Attitude:
Everyone I met at this hotel was incredibly friendly! Upon arrival, the front desk lady explained how to best explore the Forest Park. In the evening, I mentioned to one of the hotel staff that I wanted to try berry tea, and without hesitation, he boiled water and made a cup for each of us. The auntie making wontons at breakfast even made me four specially, saying it symbolized prosperity. We booked a shuttle to Zhangjiajie West Station, and the driver arrived punctually and waited downstairs; he was very polite, and the business car was very comfortable.
Hotel Features:
What I loved most about this hotel was its rooftop sky garden. The garden houses over a dozen Ragdoll cats, which are incredibly cute and friendly. I made sure to pet them every day, and they were what I missed most when leaving.
Overall, I absolutely loved it and would definitely come back given the chance!
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Price per night from:KRW 87,803
Posted on May 2, 2026
Guest User
Zhangjiajie Idyllic Pondside Timber Lodge feels like a quiet retreat designed for people who want to slow down and reconnect with nature. From the moment you arrive, the setting stands out—lush gardens spread across the property, carefully maintained yet still natural enough to feel authentic. Walking paths wind through greenery, leading you past tranquil ponds where the water reflects the surrounding trees and sky. It’s the kind of place where even a short stroll becomes part of the experience.
The ponds are a highlight. They’re not just decorative; they create a calming atmosphere that carries throughout the lodge. Sitting by the water in the early morning or at sunset is especially memorable, with only the sounds of birds and the occasional ripple breaking the silence.
The rooms continue that same sense of comfort and simplicity. Built with timber elements, they feel warm and grounded rather than overly polished. Inside, everything is thoughtfully arranged—clean, spacious, and equipped with the essentials for a relaxing stay. Large windows often bring in views of the gardens or ponds, making it easy to feel connected to the outdoors even when you’re inside.
The service was outstanding. All my needs and questions were answered promptly.
What really defines the lodge is its balance: it offers comfort without losing its natural charm. It’s not trying to be flashy or luxurious in a conventional sense—instead, it succeeds by creating a peaceful environment where the surroundings take center stage.
Overall, Zhangjiajie Idyllic Pondside Timber Lodge is ideal for travelers looking for a calm, nature-focused stay. Between the gardens, the serene ponds, and the cozy rooms, it provides a refreshing break from busier, more commercial accommodations.
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Price per night from:KRW 79,460