The customer service was excellent, everyone was kind, and I was glad I chose this hotel from the start. Even though I arrived earlier than check-in time, my room was ready so I was allowed to check in early. There was a tour company right in front of the hotel, and the ski resort was nearby, so there were lots of things to do and it was convenient.
The check in process is very unfriendly for foreigners. The instructions are unclear. The 24/7 contact will be answered on the 5th or 6th call. It took us an hour to get the key and correct location for the room. The key and the room are two different places.
Other than that, the room is very nice for a family. Cozy and spacey. Very nice location. 10 mins walk to the station. If the check in instructions can be improved, it is a nice place.
The service here is quite good, the staff in the recee will give you some useful advice if you ask, room is really awesome, geting a nice view from the balcony. The breakfast is also good.
服务很好,房间有阳台,浴室,桑拿房。风景很好,周边有几个餐厅可以吃饭。早餐也不错
Hotelli oli hyvällä paikalla ja pysäköintialue takapihalla oli tilava. Huonekohtaista jäähdytystä ei ollut, mutta huone ei onneksi ollut turhan lämmin. Henkilökunta oli oikein ystävällinen. Aamiainen keskivertotasoa. Pieni miinus tv-kanavatarjonnasta, huoneessa ei näkynyt kuin kanavat 1, 2, 3, 4, Ava ja Sub.
The hotel is forty minutes away from the Levi ski resort. The check-in front desk is next to the white church. It is said that new people hold a ceremony here every week. Each single-family villa is surrounded by trees, and the privacy is good. At night, the glass in the small wooden roof can see the starry sky. When you are lucky, the aurora there is clear and clear. In the morning, you open the floor-to-ceiling curtains. The snow scene outside the wide viewing angle is super dreamy. Go to the former staff to respond positively to the email, the chef, Christmas dinner is also very good. Have the opportunity to come back and choose here.
The best!!! The best!!! The front desk staff were kind and even made the effort to contact me if the aurora appeared. The property is very large and they provided a car to take you to your accommodation from the front desk. I was able to refresh myself by taking a walk around the property during the day. It was summer so I didn't see any reindeer, but I could hear them crowing. I would definitely like to come in winter next time to see the reindeer.
The room was also very clean and nice. I was also very satisfied with the sauna.
The breakfast at the restaurant also had a very Finnish feel to it. The bread was delicious.
Ми мали чудовий відпочинок на 3 ночі в цьому готелі. Бронювали будинок з каміном та сауною, щоб насолодитися тишею. Будиночки не новозбудовані але комфортні та затишні, є все необхідне для декількох днів проживання. Сніданки смачні, свіжі. Персонал привітний, доброзичливий. Якщо б була нагода відвідати Лапландію, не задумуючись забронювала б цей готель. Чудовий готель!
Right in Santa Claus village. If you come in the winter, it’s a good location and there will be many activities inside the village. But if you come here in other seasons like us, there will be boring and far from the downtown because lots of activities are stopped. You can take bus no.4 or Santa clause express to downtown at cost. Room with sauna is very good experience
Very Good
80 reviews
8.5/10
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8.0/10
Very Good
GGuest UserA lovely cosy place to stay, however the location really is in the sticks where transport is limited to around 3 buses to or from the city with the last bus arriving at 7pm. But the room was great and extremely warm in the minus 15 degrees temperature.
李李Breakfast is great! ! ! It is the best in this trip, the variety is not the most, but the taste is the best. While eating breakfast, while enjoying the forest snowfield outside the window, it is really beautiful~ I also had dinner at the restaurant, the Mexican roll And steak, very good. The hotel room is small but very homey, very warm~ the waiter is also very enthusiastic, and it helps a lot of our English rookie. Skiing is also very convenient outside, and ski rental is convenient and not expensive.
EEsther_C77The room was very good, but the temperature of the hot tub was a little low. It was very ski-friendly, there was a restaurant downstairs, and the sleep was very good. You can travel with several families
XXiaofengRight next to the bus stop, there is no need to find a place after arriving, the lady boss will go out to greet him personally, and the store is very enthusiastic! You can see the aurora basically when you leave the room (if you are lucky), there is also a bonfire waiting for the aurora. The bonfire is on the river bank, there is no light pollution. There are also projects such as skiing, snowmobiling, husky sledding, but it’s a little more expensive than the Sarika’s. The breakfast is 10 euros for one person, a typical European breakfast, the portion is sufficient and the taste is not bad. The apartment where the four of us live is also a small wooden house. The sanitary conditions are very good, and the room is quiet and suitable for posing. All in all, I highly recommend staying here for two or three days. The chalet here is not worse than the glass house in Sarika!
GGuest UserThe hotel is located in a small, quiet, small wooden box with a very beautiful view, close to the small shopping centre of Kilpisjarvi, which is easily accessible by foot.
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