Loved the location at the center of Thionville. There are pedestrian roads just around the corner with bars and restaurants and a supermarket and mall just next to the hotel. There are also lots of public parking spaces next to the hotel. The staff is very friendly,the rooms are modern and nice. So there is a nice rooftop at the hotel with a view and sofas and a bar to relax. At that floor you have a wellness area with sauna and upon appointment you can also book a massage. I did not have breakfast there, but it looked good. I would go back when I am in Thionville. Whether for business or even as a getaway weekend.
Well, well maintained hotel.
Friendly service.
Breakfast was good, but it wasn't super.
I'd probably expect this much better.
No mirror egg, one kind of cheese which wasn't good yet, very rough with a stick.
The hotel's location was incredibly central, which we really appreciated. Our towels were changed daily, but there were no slippers in the room, which was a bit inconvenient. We didn't like the air conditioning because the fuse box we had to use to turn it on and off seemed very dangerous, so we never used it. Instead, they provided an extra heater which kept us warm. There was a capsule coffee machine, but coffee pods were only refilled on the first day. There was no main light in the room; only bedside lamps illuminated it, so we had to get ready in dim light. The shower cabin was only half-enclosed, so everything got wet after a shower, which was another downside. However, overall, we were satisfied with the value for money.
Everything was very good. We stayed one night; for more, a little more storage space would have been nice.
We drove around a bit to get there; the GPS didn't give us directions to the parking lot.
The staff is very friendly and helpful.
The breakfast was very well served.
I love visiting Colmar. I’ve been to this hotel before so I knew that it would be a great visit. Staff was very helpful. Breakfast was generous and delicious. The weather was rainy so having a bit of central heating in the room was appreciated
I understand that this is a backpacker's hotel for an overnight stay, so I expect that the hotel will be near the highway and understand that I need to walk on the dark road for about 1km to get there, but at least, they need to let the guest enter the lobby first.
I arrived at the hotel at around midnight, the receptionist was away, nobody was at the desk and the work was outsourced to somebody working remotely with the intercom at the front of the building. The hotel implemented a new checking system using a check-in machine, which will need a code in the confirmation email. However, the code was nowhere to be found wherever in the trip.com app or the confirmation email of mine.
More frustratingly, the reception clerk had a very strong French accent in his English, so we couldn't understand each other clearly. In the end, a kind gentleman went down smoking and helped me communicate with them in French, solving my issue. If he wasn't there, I would probably have got locked outside for the night. This is unbelievable.
This is a very unpleasant experience. I'm writing to tell other international tourists to stay away from this place, if you can't solve these issues like me.
2 people 1 towel despite request.
Breakfast not fresh. warm yogurt.
No salty food for breakfast on Sunday morning.
Lack of hygiene for bread. Everyone touches it so they can cut it.
Bedroom with bed facing the window with through balcony. Everyone enjoys the room views.
No air conditioning, it was very hot but impossible to open the window, people went onto the balcony.
Too bad the green exterior setting is nice.
Very disappointed.
I would give this hotel 1000/5.0!!! The best place I’ve stayed on this trip. The location is just right in front of the train station. Unfortunately, I accidentally deleted the room photos 😭😭 The room was big, clean, and beautifully decorated. I loved that the restroom and bathroom were separated and there was even a bathtub! The staff were really nice as well. I would definitely stay here again on my next trip to Colmar ✨🩵 My favourite hotel of the year!
Belle bâtisse chargée d’histoire. Un cadre apaisant
Very Good
74 reviews
8.4/10
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