Hotels With Pools in Terengganu, Malaysia

1. We arrived at the resort at 10:00 AM and were told the room might be ready by 12:00 PM or before 3:00 PM. Unfortunately, we had to wait almost five hours before getting our room. Our luggage had not arrived at the lobby, so we spent hours waiting around, and my children had to swim in the clothes they were wearing. The check-in experience was disappointing, and the reception staff seemed not friendly and show ‘eksyen face’. 2. The disappointment was quickly forgotten when we saw the breathtaking resort and the beautiful, romantic beach. The views were absolutely stunning. 3. Special thanks to the staff at Fairland Jetty and Perhentian Marriott Jetty for their excellent service, friendliness, and professionalism.

Hi Peridot Team, I recently stayed at Peridot for 2 nights with my family and have just checked out today. Let me start with the positives. The island itself is beautiful, the scenery is stunning, and the room and resort facilities are generally good. The resort certainly has great potential. Unfortunately, the service experience was extremely disappointing and significantly affected our holiday. The biggest issue was that many staff members appeared under-trained and unable to properly handle guest requests. Throughout our stay, problems occurred repeatedly across different departments. Some examples: • The breakfast menu was exactly the same on both mornings. • Hot tea at breakfast was always lukewarm because it was not kept properly warm. • Cornflakes and milk were placed in very small containers, requiring constant refilling. • Staff seemed overwhelmed and understaffed, resulting in slow and inconsistent service. • One evening, we ordered fries and drinks at the restaurant. The drinks arrived, but after waiting 30 minutes, we discovered the fries order had never been processed. We cancelled the order and ended up giving our child instant noodles instead. • During a rainy evening, we requested buggy transportation and were told the service stopped at 6 PM. The resort could only provide one umbrella and had no additional umbrellas available. • Housekeeping failed to replenish bathroom amenities. After requesting body wash in the afternoon, nothing arrived. Later we were told housekeeping had already closed for the day. • The following morning, toiletries were delivered only after another phone call. First body wash arrived, then shampoo after a second call, but conditioner never came. It was surprising that a complete set was not provided from the start. • The most frustrating experience happened during checkout. We had informed the front desk upon arrival that we would take the 11 AM boat on departure day and were told payment could be made on the day itself. However, when we arrived at the jetty, no seat had been arranged for us. After returning to the resort, we were told the booking had not been made because payment was not received earlier, and we were asked to find available seats ourselves. I understand that occasional mistakes happen in any hotel. However, the number of service failures during just a 2-night stay was simply too much for a resort that promotes itself as a 4-star property. This is genuine feedback from a disappointed guest. I hope the management team takes it seriously and invests more effort in staff training, communication, and service standards. Guests come to Redang to relax and enjoy their holiday, not to spend their vacation repeatedly chasing basic services. I sincerely hope future guests will have a better experience than we did.

A very clean & huge room. Room was clean. Room service was amazing. Nasi dagang for breakfast was so so so good. Had a really amazing stay.

This is our second time staying at this hotel, and we generally love everything, with only minor drawbacks. It's definitely worth splurging on the higher-category rooms and avoiding the standard ones. The location is super convenient; on one side, you have the island's best beach, and on the other, Barath Cafe, which became our go-to spot for meals. The only downsides were a noisy air conditioner and occasionally weak water pressure, but I think that's a common issue on islands. Otherwise, everything was great. The room had everything we needed for a comfortable stay.

We initially had a frustrating experience as our towels were delivered quite late. However, the situation was handled professionally by Manager Iza, who personally delivered the towels to our room and sincerely apologized for the delay. Her prompt action and attention to guests made a positive difference. Overall, the rooms were spacious and comfortable. We booked four rooms and requested them to be located near each other, which the hotel successfully accommodated. However, housekeeping services need improvement, as one of our rooms was not serviced and there were some inconsistencies in room maintenance during our stay. The hotel’s location is excellent and very convenient. It is close to everything we needed, with Restoran Singgang Budu located right beside the hotel. There are also laundry facilities nearby, and plenty of food options within walking distance, making it a great choice for travelers. The staff were friendly, always smiling, and genuinely tried their best to accommodate our requests throughout our stay. While housekeeping could be improved, the service recovery by the management team and the hotel’s strategic location made our overall stay enjoyable.

I recently stayed at Langit Duyong Hotel, Terengganu for 2 nights. First of all, I would like to say that the ambience, location, and overall scenery were truly beautiful. The view was one of the main highlights of my stay. The peaceful waterfront setting and natural surroundings created a relaxing atmosphere, especially during sunrise and sunset. The property has great potential and offers a unique experience compared to typical hotels. Unfortunately, my experience was significantly affected by several issues. The biggest disappointment was the cleanliness of the room. Upon check-in, the room was not cleaned to an acceptable standard, and I had to contact housekeeping to perform a second round of cleaning. While the housekeeping team responded, guests should not have to request additional cleaning upon arrival. Cleanliness is a basic expectation for any accommodation. Another concern was the maintenance of the surrounding area. The grass around the property was quite long and appeared untrimmed. As a guest, this raised concerns about the possibility of snakes, insects, or other animals entering the vicinity of the rooms. Regular landscaping and maintenance would greatly improve both safety and the overall appearance of the property. The most frustrating issue, however, was the ongoing renovation work at the neighbouring unit/building. There was significant construction noise starting early in the morning during both days of my stay. What made this more disappointing was that guests were not informed beforehand about the renovation activities. Had I known in advance, I could have managed my expectations or made a different booking decision. Transparency regarding major renovation works is important, especially for guests who choose this property expecting a peaceful and relaxing getaway. Overall, I genuinely enjoyed the beautiful view, strategic location, and unique atmosphere of the hotel. However, the cleanliness issues, lack of landscape maintenance, and unannounced renovation noise greatly affected the experience. I left feeling both impressed by the property’s potential and disappointed by the management’s attention to guest comfort. I sincerely hope management takes these concerns seriously, as with better maintenance, communication, and housekeeping standards, this could be a truly exceptional place to stay in Terengganu.

Pros- The location is good and the environment of the outside resort is also good.also the beach view is stunning.as well as their breakfast also not bad. Cons - their room situation is very very bad. Need to renovate. So old furniture and everything inside the room.feels like it will break now.Also smelly.The door even the bed everything is half broken already. Even it was rusting inside. So I will say it’s not worth it with the price we paid for one night in this room.  Suggestion- your resort is big also attractive. Please do some renovations so you can attract more guests also can give them a better experience thank you.

Outdated and old hotel, but still the best in this location. Good facilities and easy check in process. Brought my kids for swimming, very big pools and friendly staff. Near to Mesra Mall too. If you drive an EV, the hotel doesn’t have EV Charger but u can go to Petronas Rantau with 150kW Gentari on it, just 7km from the hotel. We will come again in the future.

I would like to sincerely thank you for the wonderful hospitality, friendliness, and helpful service throughout my wife’s and my stay at Tanjong Jara Resort. From the smooth check-in until check-out, every moment made our stay truly enjoyable, memorable, and relaxing. We had a very happy experience at the resort and would highly recommend Tanjong Jara Resort to our family and friends. It is definitely one of the best resort choices in Terengganu. Special thanks and appreciation to Ai Li, Umah, Haziq, Ruzly, Angel, Amira, Athir, Yusri, Yanna, Khairi, and Aidil for their excellent service, warm hospitality, and dedication in making our stay so pleasant. Thank you once again, and we hope to visit again in the future 😊

We had an amazing 5-day family stay at Mimpi Hotel on Perhentian Kecil, and we are honestly more than satisfied. Everything was perfect from start to finish. The place is absolutely beautiful, with a stunning view, and everything is exactly as shown in the pictures, no surprises, just even better in real life. The hotel offers many activities, which made our family holiday even more enjoyable. The access is also easy and well organized. The breakfast is varied and very good, with something for everyone. And considering the quality of the service, the prices are more than affordable. But what truly makes this place special is the staff. They are incredibly kind, friendly, always smiling, and genuinely caring. Always available, very reactive, helpful, and attentive. They go above and beyond to make sure you feel comfortable. Their kindness and positive attitude made a huge difference in our stay. We also deeply appreciates the respectful and peaceful atmosphere. We leave with beautiful memories and highly recommend this hotel. We hope to come back again!