Hotels With Pools in Samarkand Region, Uzbekistan

The hotel was clean, quiet, and conveniently located with excellent service. The staff were very welcoming. I mentioned to the front desk that I needed to check in early and wouldn't be staying overnight, and they agreed. I'm very grateful to the front desk staff. The hotel's decor is beautiful.

We are so happy and satisfied with this hotel until the day we checked out. We were accused of taking the laundry bag which is worth 300k Uzbek SUM. I went up with 2 staff and it turned out it was in the drawer all the time (the funny thing is I never even touched it.) I don’t blame these 2 staff as I know it is their responsibility to make sure nothing was missing/stolen (though next time it would be appreciated if they can check it more thoroughly.) What truly pissed me off is the attitude from another female staff at the reception named Zarifa. From the moment we checked out, she just looked grumpy and when my friend said “we never used it”, she reacted with “I am sure you did” in a very rude way! Even later on, it turned out to be in the drawer in the room, she was not even apologetic (the other 2 staff at least said “sorry for the mistake.” This is one of the 2 five star hotels in Samarkand and I just hope what we paid at this hotel is equivalent to the amount of respect you show to your customers. The hotel really NEEDS to put more training in your staff’s service. By the way, we had a really nice chat with another staff named “Firdav” at the first floor bar (if I remember his name correctly, he is tall and bit skinny). He had worked in Hilton for 2 years and the professionalism and politeness he demonstrated is just another level. PLEASE LEARN FROM HIM THAT HOW A STAFF AT 5 STAR HOTEL SHOULD BEHAVE AND TREAT THEIR GUESTS!!

The hotel is next to historical landmark Shah-i-Zinda necropolis. Registan Square is a 20-minute walk or 10-minute drive away. Taxi drivers need to be given the exact location of the hotel, which is on an uphill road, otherwise they may be dropped off in front of Shah-i-Zinda Cemetery. Hotel room is well equipped and wifi is stable. Staffs are really helpful. Fruits provided for breakfast are juicy.

I was very pleased with my stay at this hotel. All my expectations were fully met. The staff were polite and attentive; you feel their welcoming attitude towards guests from the very first moment. The room was clean and cozy, with everything you need. I especially want to highlight the very convenient location of the hotel, making it easy to get to the city's main attractions. A big plus is the sauna and swimming pool. After walking around the city, it was especially nice to relax in the hotel's spa area in the evening. This added even more comfort to my vacation. Overall, it's a very pleasant and charming hotel. I only have good impressions. I highly recommend it.

We had to extend our stay and decided to stay at the same hotel for practical reasons. The room is clean and convenient, they provide water bottles and Ahmed tea which is the best. The only thing missing is a bidet in the bathroom. Breakfast was ok. The location is central, a few minute walk from everything you need to see in Samarkand. And a 15-minute drive from the train station. The man working at the reception on the last night was not as pleasant as the first two as he stopped us on our way to the room for the taxes we had to pay because we extended our stay. He could’ve done it differently and asked us while we checked out or simply told us to come pay when we have a chance to do so, which is usually what is done in other hotels. But instead I had to go back and forth several times to try and pay him by cardbecause he could not figure out how to make the card terminal work. I was so tired and just wanted to use the bathroom and go to sleep and he would ask me to wait an hour for his manager to come, and then lecture me about how things are done in hotels worldwide, as if I did not know, having stayed in hundreds of hotels myself… anyway, I figured he was just new and a bit awkward but there was no need for the condescending tone or to imply that we were going to leave without paying the taxes…

Прекрасный отель , гостиприемно встретили и прекрасно проводили , вкусный завтрак, удобная локация , 15 минут на такси до площади ригистан, очень все понравилось

A wonderful place, everything is new, clean, and beautiful. We didn't get around to the pool. There are some good cafes and grocery stores nearby, and a liquor store is 1 km away.

This hotel boasts an excellent location right next to a park. You can take a pleasant walk through the park to reach Tamerlane's Mausoleum and Registan Square. The hotel itself is lovely, featuring a gym and a good breakfast; we even got different options on our two mornings. There are several restaurants in the surrounding blocks, and about a kilometer away, you'll find banks for currency exchange, although the rates aren't the best.