I booked a sea view room, and when I woke up in the morning, a picturesque view was right before my eyes. The front desk staff was very friendly during check-in, and parking was convenient. I'd definitely book this hotel again next time.
My family had a wonderful stay at this homestay and would highly recommend it to anyone looking for a comfortable and relaxing experience. The place was clean, well-maintained, and exactly as described in the listing. The room was cozy, the bed was comfortable, and all essential amenities were provided, making it feel like a home away from home.
The host was friendly, responsive, and very helpful throughout my stay. Check-in and check-out were smooth, and they were always available to answer questions or provide local recommendations. The location was also convenient, with easy access to nearby attractions, restaurants, and transportation.
Overall, it was a pleasant experience, and I would definitely stay here again in the future.
I was upgraded to a Deluxe room but it was at the extreme corner next to the service staircase. Grateful for the upgraded but the room conditions were not up to par . Hair in shower room , the shower holder fell when I was taking it out and it dropped on my toe . Hence the blue black toe shown ( hehe ) . I could not sleep the whole night as the air con was very very noisy even when I lower the adjustment. The day curtain was torn . I sound it out to reception the next morning to see whether they can change my room as I was staying for another 2 nights . They did and I reckoned it was another up grade as now the room has a standing shower room . In the other previous room , you have to stand in the bath tub to shower and for a man of 65 , it is a bit tricky . The hotel really needs an up grade too . It is in a good location and CAT bus is nearby . The CAT shuttle is a complimentary bus that moves around the town area .
The saving grace for my trip was that the staff was up to par and reacted quickly . Well done on this .
Now , I wait for my toe to heal .
Although we only needed a one bedroom apartment, we booked a two bedroom as that was all that was available at the time. We were really looking forward to having some space after spending the last couple of weeks in hotel rooms, so we were pleasantly surprised when we were offered a 3 bedroom apartment as none of the two bedrooms were ready. It was fabulous, lots of space and way up on the 32nd floor which makes for quite the view. Great place, the pool was fantastic and it's in a great location with a small beach out front (note this is not walkable at high tide).
Thing that could be better is a few more supplies/furnishings. Although we had a balcony, there were no tables or chairs for outside (we did ask but nothing was available) and although we had dishes and cutlery for 6 people there was only one medium sized frying pan and one medium sized saucepan, which made for some creative cooking. But we would go back again especially for a longer stay.
The hotel exceeds my expectations. The room has sleek interior design and is spacious and clean. The amenities look new and well maintained by repurposing rooms in the 15th floor. The lobby and the complimentary coffee is great too!
Location wise, not much going around the hotel but grab is easy and quite near to Georgetown too.
It’s just that my room has a weird smell near the bathroom (probably from sanitation/sewage) because it smells the same in the toilet near the swimming pool. Not a dealbreaker because the smell is quite contained and you won’t smell it from your bed or anything but it may be the first smell that welcomes you as you enter the room as the bathroom/toilet is area is just beside the door.
It’s very relaxing. Love the room and the views from the balcony. The in house Italian restaurant offers set lunch and dinner which was a good alternative to the buffet spread at the main dining hall. Breakfast spreads has a good variety of Asian local delights, but a lack in fruits and vegetables options. There is a little play zone with arcade game and a pool table, but some buttons on the machine malfunction and missing balls from the pool set.
The hotel's location is excellent; you can walk to Komtar, and there's a night market downstairs, right at the corner. They have durian and char kway teow, which starts selling around 3 PM and has long queues well into the night. I even saw people waiting in the rain with umbrellas! Nearby, there are also vendors selling 'si guo tang' (four-fruit soup). In terms of quality, this hotel is comparable to a Home Inn in China, probably not as good as a Hanting. You can use that for comparison. The service attitude is generally poor; the front desk usually can't solve any problems. We went during Christmas, so rooms were tight, and the lobby was packed with people waiting to check in at night. Seems business is good. The hotel does offer breakfast.
Front desk is very friendly, the check in is fast and smooth. They also offer us 2 welcome drinks at the lobby lounge.
A Rm 100 deposit is required and will be return upon check out.
Room is spacious, but the lighting a little dark, I prefer brighter room.
City area, easy to get a grab, very convenient with a pharmacy nearby and also Starbucks.
We had a good stay at Flamingo Hotel by The Beach Penang. The hotel is very beautiful, and the room was spacious and clean. The breakfast was also good. All the staff were nice except for one person named mr Li. He was not friendly during check-in, and I happened to meet the same person again during check-out. He looked very bossy, double standard and unfriendly. I would recommend sending him for hospitality training, especially for front office service. Other than that, everything was good and we had a pleasant stay there….
Highly recommended for families with young children! The room isn't huge, but it's well-designed, with comfortable lighting and a clean, odor-free environment. The shower has great water pressure and gets nice and hot. There are plenty of kids' facilities, and the pool is excellent, with super responsible lifeguards – parents of older kids can really relax there. There's also a kids' club for children under 12. They have a private beach, though the sea in Penang isn't particularly blue and has jellyfish, so swimming isn't an option. Part of the hotel is under renovation, but my room felt very new, likely recently refurbished. There's a Hard Rock Cafe on the ground floor with a live band every night at 8:45 PM, creating a great atmosphere. This is a family-friendly hotel with excellent value for money.
Great
707 reviews
9.1/10
Price from
AU$ 260
per night
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