This was our third hotel during our trip to Switzerland, and we stayed for two nights. The location was absolutely fantastic! It's incredibly close to the train station, which made transporting our luggage a breeze. Plus, our room's balcony offered a direct view of the picturesque 'Dreamy Hill'. The hotel's little courtyard was also stunning! One evening, we even had the pleasure of seeing an old man playing the Alphorn there, with many people gathered to listen. The room itself was reasonably spacious, and the balcony was absolutely beautiful. Even the small window in the bathroom offered incredible, panoramic views. Oh, and there was also a bathtub, which was perfect for a relaxing soak after a day of exploring. Just a heads-up: there's no air conditioning.
The hotel's view was truly spectacular, but I was genuinely bewildered by the quality of the facilities here. The basic amenities fell far short of what you'd expect from a four-star hotel back home. The bathroom, in particular, was incredibly basic. Our deluxe king room only came with two small, thin blankets and no proper duvet, and we had to make do with these for four days. We were on our honeymoon... The bed was made of two single beds pushed together, constantly leaving an uncomfortable gap in the middle. Unless we repeatedly asked for it, there was no housekeeping service for consecutive nights. Breakfast was marred by an excessive number of flies, which I understand is a common issue in Switzerland. However, the view outside the window was absolutely stunning. I rarely write such detailed reviews, but I felt compelled to share my profound experience.
The hotel looked a bit old inside but perfect for mountain view. We requested a room with a mountain view of Jungfraujoch, and we were so delighted that even though we didn't get a double bed but two single beds with a balcony. The swimming pool and jacuzzi, including saunas, were a bonus with varieties of tea available by the jacuzzi. The hotel is just 1 min walking distance from the wengen station, easy access to Lauterbrunnen, Jungfraujoch, and grindlewald. The breakfast buffet was all right, I wouldn't say it was top notch considering the price. I would definitely recommend it and would love to stay in the future.
We had experienced a disturbance almost all night from a raucous guest just above us, room 209. Constantly banging. We tried to call reception so many times to complain, but no one answered my call. That was so disappointing. We couldn't sleep all night. I felt the noise could easily be heard from neighbour guests.
Overall, it was a really nice hotel to stay in a perfect location.
There is nothing to say about the location. The main thing to go to this place is to take the cable car. I didn’t remind you when I made the reservation. Fortunately, we arrived not very late. I drove up the mountain directly, but it turned out that the car couldn’t go up, so I went down obediently and took the cable car up. , After a few hours of tossing around, I didn't check in until 11 o'clock. 😅
Accommodation is very nice, everything clean, high quality. Everything available. The guests have their absolute peace. very nice, we've been to Scwendihus several times and it's very nice!
Rating: ⭐⭐⭐⭐⭐ (5/5)
Is pleasure of staying at a wonderful hotel that left a lasting impression. From its impeccable design to the delectable breakfast, my experience was delightful overall. Although the weather didn't quite cooperate during my stay, the hotel's fantastic service more than made up for it.
The hotel's interior design is simply stunning. Every aspect of the decor exudes elegance and sophistication. The attention to detail is evident, and it creates a warm and inviting atmosphere throughout the premises. The architecture and furnishings are tastefully chosen, providing a luxurious and comfortable ambiance for guests.
One of the highlights of this hotel is undoubtedly the breathtaking view. Unfortunately, I encountered some bad luck with the weather during my stay, which limited my ability to fully enjoy the surroundings. However, even through the mist and rain, I could sense the beauty that lay beyond the hotel's windows. I can only imagine how magical it would be on a clear day.
The service at this hotel is truly exceptional. The staff members are attentive, friendly, and go above and beyond to ensure guests have a memorable experience. From the moment I arrived, I felt warmly welcomed and well taken care of. The hotel's commitment to customer satisfaction is evident in every interaction, making the stay truly enjoyable.
breakfast was simply delicious! The array of options available was impressive, catering to various tastes and dietary preferences. this hotel left a lasting impression on me. The well-designed interiors, the mesmerizing view (even through the rain), the exceptional service, and the mouthwatering breakfast made my stay truly remarkable. If you're looking for a hotel that combines elegance, comfort, and impeccable service, this is the place to be.
This is a very great hotel, with excellent service
Just few minutes walk from the station, upon check-in they will provide you with everything you need to know about your stay
Feel free to ask them anything you need, they have very good service & will explain to you in detail.
They are very sweet to send us a card with their chocolate souvenir, this makes us feel so great
Thank you for everything we have during our stay!!!!
The location of the hotel was great and the staff were very welcoming, but for some reason I had very little water pressure in the shower that night and the hotel forgot to provide me with shower gel.The toilet was flushing all night and I don't know why, but the hotel compensated me for breakfast the next day.Hopefully they will improve on these issues next time.
2nd time to come here. First time with family and although we had to stay in 2 rooms, it was fun to compare each others rooms and layout.
Breakfast is expansive (eggs looked a little old), but great selection of breads, deli items and so many jams to choose from. Cold dishes had a much higher quality than warm dishes. As it’s buffet style, it can be difficult to keep a sense of cleanliness, but they try hard.
Dream hotel at night as you can see great views.
Front desk staff is super helpful and remember me from my first stay.
I would like to return again in the future.
Very Good
89 reviews
8.8/10
Check Availability
See All Hotels With Spa in Canton of Berne
Latest Reviews for Canton of Berne Hotels
See all
8.6/10
Very Good
GGuest UserThe room is clean and the environment is nice, but you must drive to this hotel, otherwise it is too inconvenient. I think it is enough to stay for one day. If you come, just park your car next to it. It is a bit outrageous to charge 20 francs for one night.
DDonW1128Rating: ⭐⭐⭐⭐⭐ (5/5)
Is pleasure of staying at a wonderful hotel that left a lasting impression. From its impeccable design to the delectable breakfast, my experience was delightful overall. Although the weather didn't quite cooperate during my stay, the hotel's fantastic service more than made up for it.
The hotel's interior design is simply stunning. Every aspect of the decor exudes elegance and sophistication. The attention to detail is evident, and it creates a warm and inviting atmosphere throughout the premises. The architecture and furnishings are tastefully chosen, providing a luxurious and comfortable ambiance for guests.
One of the highlights of this hotel is undoubtedly the breathtaking view. Unfortunately, I encountered some bad luck with the weather during my stay, which limited my ability to fully enjoy the surroundings. However, even through the mist and rain, I could sense the beauty that lay beyond the hotel's windows. I can only imagine how magical it would be on a clear day.
The service at this hotel is truly exceptional. The staff members are attentive, friendly, and go above and beyond to ensure guests have a memorable experience. From the moment I arrived, I felt warmly welcomed and well taken care of. The hotel's commitment to customer satisfaction is evident in every interaction, making the stay truly enjoyable.
breakfast was simply delicious! The array of options available was impressive, catering to various tastes and dietary preferences. this hotel left a lasting impression on me. The well-designed interiors, the mesmerizing view (even through the rain), the exceptional service, and the mouthwatering breakfast made my stay truly remarkable. If you're looking for a hotel that combines elegance, comfort, and impeccable service, this is the place to be.
TThapa(Tee)The hotel looked a bit old inside but perfect for mountain view. We requested a room with a mountain view of Jungfraujoch, and we were so delighted that even though we didn't get a double bed but two single beds with a balcony. The swimming pool and jacuzzi, including saunas, were a bonus with varieties of tea available by the jacuzzi. The hotel is just 1 min walking distance from the wengen station, easy access to Lauterbrunnen, Jungfraujoch, and grindlewald. The breakfast buffet was all right, I wouldn't say it was top notch considering the price. I would definitely recommend it and would love to stay in the future.
We had experienced a disturbance almost all night from a raucous guest just above us, room 209. Constantly banging. We tried to call reception so many times to complain, but no one answered my call. That was so disappointing. We couldn't sleep all night. I felt the noise could easily be heard from neighbour guests.
Overall, it was a really nice hotel to stay in a perfect location.
IIka_EllyWe didn't plan on traveling here at all. It was a last minute decision. But one that we don't regret.
The staff was beyond nice and helpful. We really felt genuinely welcomed. As soon as we arrived we were welcomed with a big warm smile.
Arriving in our room, we had a Easter gift. Two super delicious chocolate bunnies. It was a welcomed gift. At breakfast we also got chocolate eggs.
The breakfast was rather small, but it had all the necessary things and we always left with a full belly.
The room was spacious and so was the bathroom. The beds are comfortable although the pillows were too soft.
The hotel was very calm and a little bit outside of the village in nature.
Dogs are welcome and thanks to the location of the hotel, it was perfect for walking them without leash.
The sauna was perfect. It was very big and had a chill out area where you can lay down. It would have been nice to have some fresh water at hand though.
The location was great. Just a short driving distance from numerous hiking spots.
GGuest UserThe experience at Hotel Bellevue Palace was truly impressive. We were welcomed by the General Manager of the hotel at check-in and all the staff members were very welcoming and friendly.
The location of the hotel is about a 10-15 min walk from the Bern Banhof and centrally situated in the city of Bern. The room was spacious with a small balcony, a powder room, and a bathroom. The work desk also had its own power sockets compatible with various plugs from all over the world.
Checkout was smooth and easy and the front desk staff (I believe it was Paula) offered to help us to load our bags to our car and gave us a bottle of water for the journey.
The experience was truly 5 stars and is well worth the cost.
GGuest UserJust one reminder for those who want to book this room
as stated that they will provide ”2 king beds” in the room, that's totally not true, only 1 king size bed and 1 sofa bed only
and the front office told us that this hotel did not have any rooms with 2 beds actually, so just be careful
and unfortunately, the room provides a open kitchen, yet the cooker is not working
for tourists staying in the hotel, you will have a free ticket for the local bus, but please do ask the front office unless you may not get it (luckily we search online and find out this, so we go back to the front office and ask for it)
Other than that, the location of this hotel is very convenient, just few mins from the station.
AAnonymous UserThe hotel's view was truly spectacular, but I was genuinely bewildered by the quality of the facilities here. The basic amenities fell far short of what you'd expect from a four-star hotel back home. The bathroom, in particular, was incredibly basic. Our deluxe king room only came with two small, thin blankets and no proper duvet, and we had to make do with these for four days. We were on our honeymoon... The bed was made of two single beds pushed together, constantly leaving an uncomfortable gap in the middle. Unless we repeatedly asked for it, there was no housekeeping service for consecutive nights. Breakfast was marred by an excessive number of flies, which I understand is a common issue in Switzerland. However, the view outside the window was absolutely stunning. I rarely write such detailed reviews, but I felt compelled to share my profound experience.
TTat SengThe people working in the hotel are great, they are very friendly and helpful!
The room in general is very clean, but the hotel has many flies flying around, especially during breakfast, there are many flies just lying on the bread and also flying around our food.
Location from the hotel to city center is around 20~30 minutes walk, and there is a bus passing by the hotel every 20~30 minutes as well, for us it is alright, but we need to check the schedule to make sure we don't miss the bus, otherwise we will need to wait another 30 minutes for next bus or just walk to the city center.
YYanyanxiaokeaiActually, Facilities: Climbing hills every day. Hygiene: Towels are not changed during consecutive stays. Environment: Not bad. There are only 10+ rooms on three floors. It is a small hotel. But the service is terrible!!!! too poor!!!!!!
Service: The emphasis is on service. The old woman in the restaurant is obviously very targeted at Chinese customers. Come on, I am a consumer. She greets all other customers with a smile, keeps saying polite words, and nods and bows. When we arrived, , I happily told her thank you, but she ignored me and just ignored me.  And this hotel is not cheap. I spent 3,300 yuan to book a room with breakfast. The breakfast was buffet, but she actually told me Said ”You have eaten enough, you can't add more”? ? ? ? This is unheard of. I argued with her, but she was reluctant to add something to me with a cold face, and deliberately delayed it for a long time, wasting our time when we went out to play. By the way, such a hard baguette, I didn't eat toast while giving it. I couldn't bite after being scolded by her. I really wanted to say bad words and curse people. I have never been so angry by a hotel staff, who discriminated and treated me differently.
Facilities: Oh, by the way, don’t follow the Google map and walk the nearly 200 stone steps. It’s very tiring. Walk 80 meters further and there is an elevator leading to the parking lot that can be reached directly. The front desk is very small, even smaller than the one in the Express Hotel. Small. Don't go wrong. The air conditioner in the room cannot be turned off. It blows cold air all the time. It rained that day and the temperature dropped to 10 degrees, but the air conditioner still had to blow cold. Fortunately, there were enough quilts, so I felt better after sleeping. 
CcyljzzzzzThe hotel is decorated in a gorgeous style, with English Victorian style reflected in the corridor chandeliers, exquisite glass, and marble columns with elegant carvings. The garden and the greenhouse tropical plant elements in the lobby provide a sense of vacation.
The location is within a 10-minute walk from Interlaken West Station and East Station. There is a large lawn in front of the gate for paragliders to land (paragliders can scan the QR code to make reservations). During the day, you can see the misty Eiger and Jungfrau mountain groups. If you want to go to Jungfrau, you can take the train from Interlaken East, but the recommended route is to go to Grindelwald terminal station (within 30 minutes), take the cable car up the mountain from there, and then take another route back to Interlaken East.
The hotel is equipped with a 20m indoor swimming pool, several small soaking pools, outdoor soaking pools, and contact spa service facilities such as saunas. But the venue is not large. Indoor tennis courts need to be reserved in advance, and equipment can be rented. The internal environment is of medium level. Try to arrive on time. We arrived late at noon and no one opened the door for us.
The breakfast is average, I feel that the breakfast in Swiss hotels is average, and the juice is not good. The interior design of the room is good, but the view outside the window depends on the room type and luck. The angle of the window outside the window of many rooms is not facing the mountain, but facing the hotel's internal garden. If you want to take pictures of the balcony scenery with the mountain view, some small hotels are more photogenic.
It is worth mentioning that you must remember to choose the right number of guests. I chose a single person and wanted to stay in a double room, but they said they would charge 100 francs.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You’ll find over 1,500,000 hotels in 230+ countries and regions on Trip.com. Can’t decide which hotel to book? Browse the site for inspiration!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.