Posted on Sep 11, 2026|Desert Classic Twin Room
Guest UserFirst, the positives: it’s incredibly photogenic and has a very exotic vibe, which alone is a huge plus. However, it was raining when I visited, so many activities were canceled. I had planned to stargaze in the desert, but couldn't, and also missed out on sandboarding. If it had been sunny, I think it would have overshadowed all my dissatisfactions. I imagine it would be a truly wonderful experience on a clear day.
Now for the negatives: the service attitude was quite perplexing. Sometimes it seemed pretty good, but at other times it felt very cold. Because of the rain, we opted for horseback riding, and I found the instructor's attitude very perfunctory. Also, the hairdryer provided by the hotel felt completely mismatched with the overall price point; other hotels in the 1000-ish range often have Dyson hair dryers. The shower head was clogged and spraying water everywhere, so I had no choice but to use the handheld shower. When we arrived, the temperature suddenly dropped to 14 degrees Celsius, and even with the heating on full blast, it was still freezing cold in the morning.
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Price per night from:AU$ 765
Posted on Jun 1, 2025|Duplex Family Friendly Room
Guest User1. Hotel Service: We booked a family room for four. After check-in, staff guided us to our room, explaining important show times and locations, as well as breakfast and hot spring times and locations. We received complimentary fruit and snacks upon check-in. After check-out, we left our earrings in the room, and staff kindly called to ask if we wanted them mailed.
2. Park Performances: We recommend entering the park in the afternoon to watch the entire evening show. The flow is smooth, culminating in the final large-scale stage play and disco. The park's staff provided excellent service, even reminding us when our next performance was approaching. Overall, it was a very enjoyable experience with children and parents.
3. Hot Springs: The staff were very helpful, and while the facilities were slightly dated, the children still had a great time.
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Price per night from:AU$ 110
Posted on Sep 12, 2026|Desert View Cabin Twin Room
Guest UserAfter arriving at Shapotou, I spent the first night at Star Hotel and the second night at Suosuo Hotel, and the contrast was quite noticeable.
Room: We stayed in Block B. The room was conveniently located and quiet. I had already anticipated the room size before arriving, and it was indeed difficult to even open a suitcase. However, the advantage was that my child could play in the sand right outside the door, then go stargazing in the evening, and the first thing they did the next morning was play in the sand again. This made it much easier for the adults. The air conditioning deserves praise – it was incredibly quiet! I've stayed in so many hotels, and few have such silent AC! But I have to complain about the curtains! They didn't block out much light at all, and by 6 AM, the entire room was bright, which affected our sleep.
Service: It was rather average. On the second day, when we were still in the scenic area, customer service called twice to rush us to check out, saying we'd be charged for a half-day if we exceeded the time. Perhaps it was due to high occupancy. Suosuo Hotel's service, on the other hand, was excellent; they were responsive to all requests immediately, possibly because it's a newer hotel.
Food: Breakfast and dinner were included and delicious, especially the lamb! The only downside was that it was very crowded, even during the off-season.
Environment: We checked in at 4 PM and spent most of the next day exploring the scenic area, so we didn't have much time to properly explore the hotel itself.
Overall, it was still a good experience!
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Price per night from:AU$ 530
Posted on Aug 5, 2025
Victoria Guerra
A very comfortable stay! The staff were very friendly and it was located in a wonderful part of town. The room itself was comfortable and clean. I especially loved the complimentary shampoo and conditioner; they were so refreshing! The breakfast was also very delicious with lots of great options and flexible seating. I would definitely stay here again.
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Price per night from:AU$ 65
Posted on Jun 8, 2026|Delight Lake-View Double Bed Room
Kevin.soThis was the first time I'd encountered such a disappointing hotel experience on my Northwest Loop trip with friends! After driving from Zhongwei to the scenic area, we checked in late. The hotel customer service called beforehand to inform us that there would be renovations during the day and it might be noisy. Considering our early departure time the next day and the hotel's good reviews, we decided to stay without canceling.
There were nine of us traveling together, with a lot of luggage. When we arrived at the hotel that evening, there was no reception or guidance at the door. We had to wander around with our suitcases for ages before finally finding the front desk. The lobby was dark and unfinished, which was already unpleasant. Only one staff member slowly processed our check-in. Because we needed to leave very early the next day and the hotel had limited rooms (we were probably a large group), we asked the staff member if they could arrange a simple meal for us before 8 am. They simply said they had regulations and couldn't provide it, without understanding our specific needs or situation. If it weren't so late, we would have canceled and rebooked immediately. Later, we got the manager's phone number, explained the situation, and the manager immediately said they could prepare a simple meal in advance. This wasn't about tourists being picky or the hotel not helping tourists; it was about the front desk not taking our feedback seriously at all. I strongly disagree with this.
Check-in for 9 people took 20 minutes. The security guard went to great lengths to guide us to our rooms and carry our luggage. When we asked the front desk to leave our ID cards and issue room keys in advance, they ignored us, simply saying they were short-staffed! Whether your hotel has enough staff is your own problem, not a reason to delay your check-in. Their cold attitude and the dark lobby were truly frustrating.
At the hotel I stayed at along the Hanzhong-Tianshui-Shuiwei Road, from entering the lobby to checking out, all the staff were warmly welcoming and proactively helpful. Visiting a carefully selected garden hotel in the provincial capital was a real eye-opener.
What time is breakfast? Where do we eat? How do we connect to the Wi-Fi? How do we get to our rooms? The staff didn't offer a single helpful suggestion. Only the security guard repeatedly carried our luggage. When we called the front desk from our room, the phone was always busy.
The feedback was that the service I received was not up to par with the hotel's standards. However, the security guard that night, the manager who called me that evening, and the restaurant staff and front desk manager were all proactive in providing service the next morning. Therefore, I hope that this elegant garden hotel can pay attention to the details of service. During my trip to Ningxia, I saw many beautiful sights and delicious foods, and also encountered many hotels with excellent service. I hope to find another hotel like this next time I come to Yinchuan.
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Price per night from:AU$ 279
Posted on Jul 12, 2024|Cozy Queen Room
KaixindepingzidepingziThe room was clean and sanitary. I stayed here for three days. Breakfast is also good. There are steamed cereals, Western pastries, cold dishes and hot dishes every day. They are very child-friendly and basically not spicy. Yogurt, pudding, milk, soy milk and porridge are available. Diagonally opposite the hotel is Xiangyang Street (BBQ Street).
The hotel is also conveniently located to several attractions in the city. It only takes 3-5 minutes to walk to the Drum Tower and Gaomiao. There is a park behind Chairman Mao, and across the park is the Gaomiao. Zhongwei Museum is a 6-minute taxi ride away.
The hotel staff are all warm and polite. I left my mobile phone charging cable behind when I left. The cleaning staff found it in time and the lady at the front desk picked it up for me and brought it back down. She also gave souvenirs to the children. I’m really happy! The child asked why he should stay at Guyu Jasmine Hotel next time he comes to Zhongwei.
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Price per night from:AU$ 52
Posted on May 11, 2024|Superior 2-Bed Room
YouxiaotaiyangdedifangA must-recommend hotel for those who come to Yinchuan~ Really cost-effective!
Facilities: comparable to a five-star hotel
Hygiene: clean
Environment: The hotel environment is very good
Service: The service attitude is very good
It was originally an internal hotel of the company, and it was only opened to the public this year. It is really highly recommended! In addition to the relatively remote location, it only takes more than ten minutes to drive to the city, especially to the Western Xia Mausoleum within 10 minutes!
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Price per night from:AU$ 68
Posted on May 29, 2026|Luxury Hot Spring Room (Double Bed)
Guest UserFacilities: The room is big enough, with a terrace and a pool that feels 70 square meters, the layout is very comfortable, the whole hall is also very bright, the hot spring pool is below the room, the breakfast is very rich, there are Ningxia specialties, the taste is very good.
Service: The service is very commendable. The front desk lady and the room sisters are very professional, smiling service, thoughtful and enthusiastic.
Hygienic: There is nothing to say, the cleaning is very clean, and the tatami is very friendly to children.
Finally: You can enjoy the hot springs in the room, it is not too beautiful. Yinchuan searched a lot of homes and finally chose this one. Really did not come wrong. Bixin, will come again.
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Price per night from:AU$ 93
Posted on Jun 28, 2025
Anonymous User
This time I stayed at the Orange Hotel and the overall feeling was very good. The hotel has a unique exterior design and a simple interior decoration style without losing taste. The lobby is spacious and bright, and the service staff wear a uniform uniform and smile on their faces, and received us very warmly. The rooms are fully equipped, the bedding is soft and comfortable, and the bathroom is particularly clean. The hotel also provides leisure facilities such as gym and swimming pool, which is very suitable for the whole family. In terms of dining, the hotel restaurant has a rich variety of dishes and tastes quite good. Overall, this hotel is very cost-effective, and I will definitely choose this one next time!
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Price per night from:AU$ 22
Posted on May 16, 2026
Guest User
This stay was absolutely perfect! The environment was clean and tidy, and the common areas were fresh and spacious. We booked a family suite, and the room was huge with excellent natural light and ventilation. The cleanliness was exceptional, even the hard-to-reach corners were spotless. The mattress was just right – not too soft, not too firm – so we slept incredibly well. The staff were gentle and thoughtful, responding quickly to any requests. It's super convenient for dining, drinking, and getting around. Overall, the value for money is outstanding. Highly recommended, this is definitely my top choice for accommodation in the area!
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Price per night from:AU$ 45