I booked a twin room but was told that they were overbooked, so I could only get a king-size room with a mattress on the floor. The problem was that the mattress didn't come. I had to make three phone calls and wait for two hours to get a pair of slippers. The lobby is OK, the restaurant environment is good, the food is OK, but the room is really average.
5/5 Excellent
I had an outstanding experience during my stay. The property is well-maintained, clean, and offers some of the best dining options available. A special mention goes to Miss Rubial, whose service truly stood out. She is incredibly polite, professional, and attentive. She communicates with customers in such a respectful and pleasant manner, takes the time to understand their needs, and ensures everything is taken care of accordingly. Her dedication to excellent customer service made my stay truly memorable. I would confidently rate Miss Rubial 10/10 for her exceptional service, and the property 10/10 for its quality and overall experience. Thank you, Miss Rubial, for making my stay so special!
The hotel is very tired with poor quality of furniture and fittings. This included the public spaces such as the coffee lounge (Fanoos Lounge).
The saving grace is the hotel staff. They did everything to make our stay comfortable. Shame that the facilities did not match the staff
Be sure to stay in the main building, don't choose the first floor of the annex, it's very damp and dirty! I stayed in a king-size room on the second floor of the main building, it's not bad! Recommend room service, no need to wait until 7.30pm for dinner to open, and cheaper than the restaurant below, beer can also be ordered!
The restaurant service speed is very slow! (So we didn't have the chance to eat at the Chinese restaurant)
If you want to drink local vodka, whiskey, etc., you have to go to the bar by the pool below!
The hotel is right next to the main road, easy to find, and looks quite upscale from the outside, but the facilities inside the room are quite poor (disappointing), and the lighting is not bright, which instantly drops the grade. Now the inspection is strict, and Chinese people are not allowed to leave without a bulletproof car, which is very troublesome.
Hotel near D.H.A.,Karachi75% of visitors choose this area
FFASHEN2019.07.14
Breakfast is not much, the front desk service is slow, checkin took 40 minutes, and then I found that there were people in the arranged room, and almost rushed in... I waited another 20 minutes to process, check in almost lost my visa, and I found it later I don’t know what kind of liquid gets wet, and the writing is blurred...The cleanliness is not bad, the shower gel is not renewed, there is a toothbrush
54 reviews
6.8/10
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8.4/10
Very Good
RRukhsar5/5 Excellent
I had an outstanding experience during my stay. The property is well-maintained, clean, and offers some of the best dining options available. A special mention goes to Miss Rubial, whose service truly stood out. She is incredibly polite, professional, and attentive. She communicates with customers in such a respectful and pleasant manner, takes the time to understand their needs, and ensures everything is taken care of accordingly. Her dedication to excellent customer service made my stay truly memorable. I would confidently rate Miss Rubial 10/10 for her exceptional service, and the property 10/10 for its quality and overall experience. Thank you, Miss Rubial, for making my stay so special!
NNanyadingzhishiI booked a twin room but was told that they were overbooked, so I could only get a king-size room with a mattress on the floor. The problem was that the mattress didn't come. I had to make three phone calls and wait for two hours to get a pair of slippers. The lobby is OK, the restaurant environment is good, the food is OK, but the room is really average.
GGuest UserThe hotel is very tired with poor quality of furniture and fittings. This included the public spaces such as the coffee lounge (Fanoos Lounge).
The saving grace is the hotel staff. They did everything to make our stay comfortable. Shame that the facilities did not match the staff
Rred8meBe sure to stay in the main building, don't choose the first floor of the annex, it's very damp and dirty! I stayed in a king-size room on the second floor of the main building, it's not bad! Recommend room service, no need to wait until 7.30pm for dinner to open, and cheaper than the restaurant below, beer can also be ordered!
The restaurant service speed is very slow! (So we didn't have the chance to eat at the Chinese restaurant)
If you want to drink local vodka, whiskey, etc., you have to go to the bar by the pool below!
AAnonymous UserThe hotel is right next to the main road, easy to find, and looks quite upscale from the outside, but the facilities inside the room are quite poor (disappointing), and the lighting is not bright, which instantly drops the grade. Now the inspection is strict, and Chinese people are not allowed to leave without a bulletproof car, which is very troublesome.
FFASHENBreakfast is not much, the front desk service is slow, checkin took 40 minutes, and then I found that there were people in the arranged room, and almost rushed in... I waited another 20 minutes to process, check in almost lost my visa, and I found it later I don’t know what kind of liquid gets wet, and the writing is blurred...The cleanliness is not bad, the shower gel is not renewed, there is a toothbrush
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