I stayed at the Hampton Inn & Suites Boston Crosstown Center for four nights during a business trip, and had a great experience. The location is convenient, with easy access to downtown and public transportation. The room was clean, quiet, and comfortable—perfect for getting work done and resting after long days. The staff was friendly and accommodating, and the complimentary breakfast was a nice bonus. Overall, a reliable and comfortable stay for business travelers. I’d definitely return on future trips to Boston.
Hotel near Waterfront,Boston2.9% of visitors choose this area
VVadim2024.03.31
Great hotel in Sea Port area of Boston. 12 minutes walk to Downtown. There are many nice restaurants and bars around the area. The hotel is modern, rooms are spacious. Would stay here again!
There is nothing around the hotel, but you can park for free. If you don't have a car, it is not recommended to stay, which is very inconvenient.
The facilities are complete, there is a small swimming pool and gym, breakfast is a typical American style, nothing wrong.
There is a self-service washer dryer, which is more convenient!
Hotel near Boston City Center,Boston94.2% of visitors choose this area
GGuest User2024.08.26
Advantages:
1. In the city center, close to Quincy Market, many restaurants and live bars nearby
2. Close to the subway and some attractions
3. Unlimited mineral water in the lobby
Disadvantages:
1. Congested during rush hour
2. Wanted to sleep in the hotel in the afternoon, but was woken up by artists or bands on the street
3. On Friday night, the bar was too lively, and people were still shouting at 1 a.m., which seriously affected my rest
It was a generally good stay, with nice amenities and a spacious room. There was one issue that came up: the Trip.com website stated that the room would be on the 27th floor. However, when checking in, the reception at the Encore hotel said the highest they could give me was the 17th floor, 10 floors below what was promised, even though I showed them my reservation detailing that reserved room was on the 27th floor. A second issue to be aware: this establishment that calls itself a ”resort hotel” does not have a mini-fridge in the room. One can rent one for $40/night, which is a bit mind-boggling. The only fridge in the room is dedicated for the mini-bar. However, one cannot use that fridge because any movement of items in it would incur a charge since the sensor system, which tracks each bottle, would trigger a charge to the room. This meant I could not place my perishable item in the mini-bar fridge by shifting the alcoholic bottles to make space for my perishable items. Otherwise, this was overall a pleasant stay.
Hotel near Waterfront,Boston2.9% of visitors choose this area
AAnonymous User2023.10.13
The front desk clerk was very kind. Because I didn’t speak English well, it was really embarrassing when I checked in😅. Later, I found a Chinese (hotel waiter) to translate for me. The location is also very convenient. It takes about 15 minutes to walk to Chinatown and 10 Minutes to the tea party attraction, take an Uber to the city center for 14-18 yuan
Hotel near Boston City Center,Boston94.2% of visitors choose this area
AAnonymous User2023.08.18
This hotel is located in the safest area in Boston, facing the sea, with a good view! However, the facilities are relatively old, and the service is really hard to describe. I feel that several front desks are incomprehensible and sloppy; they have paid in full in advance and have been repeatedly informed, and the room fee has been swiped twice. If there is no instant message on the credit card , will muddle along in a daze, I am really convinced, and I have no apologies for making mistakes, and I have fully felt the maddening casualness and sloppyness, and the service is poor!
Hotel near Boston City Center,Boston94.2% of visitors choose this area
GGuest User2025.10.27
The hotel room was ok. I got the king bed wicked small room. The facilities seem neither new nor old. But the bathroom facilities are strange, including the sink and bathtub. They make movement not easy. The hotel was packed. Actually for me too many guests, maybe there was an event during my stay.
Hotel near Boston City Center,Boston94.2% of visitors choose this area
ZZhouguangyan2025.02.11
Convenient transportation, close to Boston Park and Chinatown, within walking distance to Quincy Market, and there are a lot of Chinese and Western restaurants nearby, so it's very convenient to eat. The hotel service is good, allowing us to check in early, the room bathroom is large, the room is clean and hygienic, but the facilities are a bit old, but overall I am satisfied, and I will choose Home Inn next time I come to Boston.
Hotel near Boston City Center,Boston94.2% of visitors choose this area
KKCHH2024.07.23
My second stay at the hotel in a month. Really impressed with hotel services by everyone i encountered at The Newbury Boston. I had a late midnight flight flying out, so have requested for a late check out via trip.com comment box. When I checked in, the hotel told me they took note of my request on the trip.com booking and gave me a late check out. Appreciate the professional service at the reception! And the efficiency of trip.com on meeting my request and bookings 🩵 Thank you
Amazing
54 reviews
9.4/10
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9.3/10
Great
__wfo0****The room isn't huge, but with two 150cm beds, it's manageable for a family with kids if you don't mind snuggling. The mattress was incredibly soft; surprisingly, I usually get back pain at home but slept on this soft bed for three nights with no issues. There's a Starbucks drip coffee maker in the room, and another Starbucks next to the front desk on the second floor. Bar10, also on the second floor, serves good food. The hotel connects to two malls, which is fantastic in the cold winter as you don't have to go outside to find food. The cleanliness was impeccable, it looked like it had just been renovated. The shower had both an overhead rain shower and a handheld option; even though it was in a tub, the water pressure was excellent. Facing north, we had an unobstructed view of the river and MIT across the way. Boston truly is a beautiful city, and I'd definitely stay here again on my next visit.
GGuest UserAdvantages:
1. In the city center, close to Quincy Market, many restaurants and live bars nearby
2. Close to the subway and some attractions
3. Unlimited mineral water in the lobby
Disadvantages:
1. Congested during rush hour
2. Wanted to sleep in the hotel in the afternoon, but was woken up by artists or bands on the street
3. On Friday night, the bar was too lively, and people were still shouting at 1 a.m., which seriously affected my rest
GGuest UserIt was a generally good stay, with nice amenities and a spacious room. There was one issue that came up: the Trip.com website stated that the room would be on the 27th floor. However, when checking in, the reception at the Encore hotel said the highest they could give me was the 17th floor, 10 floors below what was promised, even though I showed them my reservation detailing that reserved room was on the 27th floor. A second issue to be aware: this establishment that calls itself a ”resort hotel” does not have a mini-fridge in the room. One can rent one for $40/night, which is a bit mind-boggling. The only fridge in the room is dedicated for the mini-bar. However, one cannot use that fridge because any movement of items in it would incur a charge since the sensor system, which tracks each bottle, would trigger a charge to the room. This meant I could not place my perishable item in the mini-bar fridge by shifting the alcoholic bottles to make space for my perishable items. Otherwise, this was overall a pleasant stay.
KKCHHMy second stay at the hotel in a month. Really impressed with hotel services by everyone i encountered at The Newbury Boston. I had a late midnight flight flying out, so have requested for a late check out via trip.com comment box. When I checked in, the hotel told me they took note of my request on the trip.com booking and gave me a late check out. Appreciate the professional service at the reception! And the efficiency of trip.com on meeting my request and bookings 🩵 Thank you
GGuest UserThe room is quite big, with a separate kitchen, refrigerator, dishwasher, oven and kitchenware, so you can cook your own food. The mattress is very comfortable and the hot water is also very good. The only problem is that the breakfast is relatively simple. After all, Americans and Chinese are different, especially in terms of food requirements. The room is cleaned every two days. The location is also very good, and it is very convenient to take the subway.
GGuest UserThe staff were very helpful and they upgraded us to a lovely spacious room with a fabulous view! The hotel is in a great location. Walking distance to the Pacific Mall, the museums, Newbury St.and many restaurants around. The Lucy Bar and Restaurant inside the hotel is excellent and the food was great! I recommend this hotel to everyone and will definitely stay there again.
GGuest UserThe hotel room was ok. I got the king bed wicked small room. The facilities seem neither new nor old. But the bathroom facilities are strange, including the sink and bathtub. They make movement not easy. The hotel was packed. Actually for me too many guests, maybe there was an event during my stay.
GGuest UserCredits for food variety for the morning bf , complimentary snacks upon check in and free evening reception and free shuttle service to and from airport. Disappointed with reception poor services. Prepaid 3 nites room charges but only activated my room card for a night. Felt bad especially we had a day out coming back exhausted during night unable to enter the room, need to walk down and request for the key update which experienced unfriendly and rude management staff without apologies for the incident happen, in return asking back, what do you want me to do now?
shouldn’t
GGuest UserWe had a wonderful stay at the Briar Barn Inn. Our regular king suite was clean and cozy but also had plenty of room. It included a soaking tub and a walk-in shower, fireplace and a sitting area with Hulu Live TV. The bed was among the most comfortable we've ever slept in. Breakfast were croissants, scones and muffins the front desk told us were from local bakeries and coffee. It's a 15-20 minute drive to Crane Beach ($40 per car) and a 20-minute drive to Plum Island ($20 per car). It was our first New England inn experience, and it was a very good one. The restaurant was closed for July 4 while we were there.
Bbm998I stayed at the Hampton Inn & Suites Boston Crosstown Center for four nights during a business trip, and had a great experience. The location is convenient, with easy access to downtown and public transportation. The room was clean, quiet, and comfortable—perfect for getting work done and resting after long days. The staff was friendly and accommodating, and the complimentary breakfast was a nice bonus. Overall, a reliable and comfortable stay for business travelers. I’d definitely return on future trips to Boston.
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