Very efficient, regular shuttle bus service to all airport terminals, for this alone it is worth staying at the Swiss Belhotel CGK airport.
Nice restaurant, good bar and outdoor cafe seating area. Friendly staff. The hotel room was spacious, the shower had good water pressure, choice of nozzles and temperatures.
BUT: The mattress was very, very soft so in the end I couldn't sleep in the bed, and I ended up sleeping on the floor.
ALSO: 3 days after checking out I received a scam email purporting to be from the hotel, asking for my personal details. Only Trip.com and the hotel knew I was staying there - how did the scammer know I stayed there and how did they get my email address? Management needs to check on their front office staff.
I stayed here with my family for a New Year's Eve trip to explore the PIK 2 area. We had a fantastic experience. The hotel staff was incredibly generous; since the room type I originally booked wasn't available, they upgraded us to a higher-level room and included free breakfast, which was a wonderful surprise.
The vibe is very traditional Chinese, so it feels very welcoming for Chinese travelers or anyone who appreciates the culture. The room itself felt brand new, spacious, and very clean. It’s also quite modern—we loved the voice control feature for the lights and curtains!
Small details made the difference: we got welcome drinks and even free mochi ice cream in the lobby. There is also free flow mineral water in the hallway and the drinks in the in-room minibar were free.
For breakfast, don't expect a massive international buffet like in huge hotels, but the selection is decent. It focuses on authentic Chinese dishes, which gave us a nice chance to try something different.
Highly recommended for anyone looking for a comfortable place to stay in PIK2!
We had a wonderful stay at FM7 Resort Hotel Bandara Jakarta Airport. The hotel is very clean and well maintained, which made our stay very comfortable. The location is excellent, especially for travelers who need quick access to the airport.
The staff were very friendly, helpful, and professional throughout our stay. Check-in and check-out were smooth, and the service was excellent. The facilities are also great, with comfortable rooms and good amenities that made our stay relaxing.
Overall, it was a very pleasant experience and we would definitely recommend this hotel to other travelers, especially couples or anyone looking for a convenient and comfortable stay near Jakarta Airport.
Choosing this hotel was convenient for a business trip. The hotel environment was clean and comfortable, making it a pleasant stay. The price was reasonable and it is worth recommending.
This hotel is an excellent choice for a layover. It's very close to the airport, which is perfect for travelers transiting from Jakarta to Komodo, and includes airport transfers. They even have a WeChat account, so you can easily book your pickup from your home country.
However, the pickup location was a bit tricky to find. I'd suggest they create a new video or picture guide for the pickup point.
The hotel itself is very clean, and while the room was small, it was well-equipped and spotlessly clean. The staff were also very friendly and welcoming.
On the downside, our room wasn't ready until past 5 PM, even though check-in is at 2 PM. The efficiency could definitely be improved.
Facilities: Located inside the airport, very easy to find, although the entrance isn't grand.
Cleanliness: Decent, but ventilation is average.
Environment: Super convenient for transfers, and plenty of dining options nearby.
Service: Warm, friendly, and they speak a little Chinese.
Recommended for transit.
The only reason anyone would want to stay here is the fact that it's very close to the airport. I stayed at this hotel after nearly 15 years. The property does not seem to have aged very well over the years. While the staff were very attentive, check-in was efficient, airport shuttle driver messaged on WhatsApp that he was waiting to pick me up, breakfast spread and service was good. But on the downside the room stay was far from comfortable. Rooms and furniture look old and dated. The waking passages to the room have flooring in poor condition - broken and uneven in places. The room had a very bad musty smell that did not go away even with the AC on. The AC duct placement is not good - it points straight at the bed so you have cold air blowing straight at you - not comfortable. And lastly the (so called garden view) room that I was allocated was in a really bad location. It had a road running beside it and beyond that one of the airport tarmacs. All night you could hear loud noises of passing trucks or small motorbikes and every hour or so if an aircraft rolled by there was this loud rumble and whine of heavy duty aircraft engines running as the plane slowly made it's way across. If you see the attached picture the circle on the left is the hotel property and the circle on the right shows an aircraft that passes by along one side of the hotel property that can be heard rather loudly in rooms facing that side. And in the middle passes a road with trucks and small motor bikes passing all night. Not a good location at all if your room faces that way with non-insulated thin glass windows. Next time if needed I will venture staying at another airport hotel property not too far away.
Honestly, with the Indonesian Rupiah depreciating so rapidly, this hotel is still incredibly good value for money. You'll find all sorts of Chinese people staying here, looking for opportunities in Indonesia, speaking a variety of Chinese dialects. The breakfast, however, is pretty mediocre.
Nice big bungalow - Nice bed - Good air conditioning - Large bathroom with shower and hot water - Fridge nice and cold - Coffee & Tea facilities - Bottles of water - Daily cleaning
Good service & Room service
Delicious varied & extensive breakfast
Perfect location within walking distance of Serang Mall
Lovely swimming pool - Good fitness
I had a wonderful stay at this cozy studio in Tokyo Residence PIK2. The cleanliness was absolutely top-notch — everything was spotless, fresh, and very well-maintained, which made the space feel comfortable and relaxing from the moment I arrived.
What really stood out was the professionalism of the host. Communication was smooth, clear, and prompt, and every detail was handled with care. Check-in was easy, and the host made sure everything was ready and hassle-free.
Overall, a clean, cozy, and well-managed place. Highly recommended for anyone looking for a comfortable and reliable stay in PIK2!
Great
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9.1/10
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8,7/10
Very Good
Good locations near airport and Hotel provides free shuttle to airport Great experience and very well treated with hotel staffs
Quick check in, good room size. I got good open view and near to a food court and convenient store just outside 2 minutes walking distance. Easy check out with great choice of breakfast buffet. Free airport shuttle service and on time.
Clean and tidy! Spacious room with large bed! Located at the terminal 2, it’s convenient for guests who transfer flight at next day. Good stay with friends and family.
D’primahotel Airport Jakarta Terminal 3 Wellness Center is a convenient and practical choice for travelers in transit or with early flights, located right inside Soekarno-Hatta Airport’s Terminal 3. The rooms are clean and modern but quite compact, with no windows and limited space for large luggage. Staff are friendly and helpful, and the wellness center offers a nice place to relax before or after a flight. While the location is unbeatable for airport access, some guests note minor issues such as noise from the corridor, fixed air-conditioning, and small bathrooms. Overall, it’s a great option for short stays and rest between flights, offering comfort and efficiency rather than luxury.
I had a wonderful stay at Fairfield by Marriott Jakarta Soekarno-Hatta Airport. The room was exceptionally clean, and the bed was incredibly comfortable, providing a great night’s rest after a long day of travel. Breakfast was another highlight — a good selection of tasty dishes, fresh options, and warm service to start the morning right. I also appreciated the well-equipped gym, which had everything I needed for a proper workout. The hotel’s overall atmosphere felt modern, neat, and welcoming. With its convenient location near the airport and consistently high standards, this property is definitely a great choice for travellers.
The room was simply gorgeous. To be fair, the entire hotel looks well designed and maintained. The bed is so soft that we overslept everyday 😂😂The couch by the window is a nice touch to watch the views outside. We were blessed with beautiful sunsets while we were there. Food: The breakfast buffet includes western and Indonesian cuisine. I actually preferred the fruits prepared at dinner than breakfast. You can choose to eat at the restaurant on the 6th floor or ground floor, both serve the same meals at the same time. The prices are a bit steep but totally worth the taste. There is an ice cream bar on the ground floor😋😋😋 Amenities: There’s a pool and jacuzzi on the 16th floor. The jacuzzi is large enough for a group of about 6 friends to comfortably sit in there. We had massages while we were there, quite an average experience. What was supposed to be a 90-minute experience was greatly shortened with no explanation. The facial was below average and should be cut out of the treatment if there are no individuals trained to provide the service. The massage rooms look spectacular with a private shower and bath. Perhaps include some aromatic elements to elevate the experience.
The hotel’s location near the airport was extremely convenient, and both the surroundings and room conditions were excellent. Breakfast was satisfying, offering a good variety to start the day. I especially enjoyed the swimming pool and sauna, which added a relaxing touch to my stay. The shuttle bus service was also very helpful, providing an easy ride to the airport. Overall, it was a comfortable and well-equipped place that made traveling much easier.
Nice hotel with smart hotel control system. The kids enjoyed the stay. Got free cold drinks. Love the pillows the most. The location is good as it near the white sand beach leisure area. Thank you for the nice services.
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