Couldnt get proper sleep creeking roof, could hear guy sleeping above snoring and creecking noises when ever he moved. Manager needs to sleep in room 29 have someone sleep in the above room to experience this. Bad sound proofing even for a 2star hotel. Dont expect this from a 4star claiming hotel.
Stained carpets as well, room needs redecoration its tired
Unfortunately this did not live upto our expectations, from being told on arrival we would need to check out earlier than our 1pm check out time due to work being carried out in the hotel, which also caused us to not be able to go to the spa on the time we had booked due to this work. Not once were we told before hand or while booking that this was the case. We were then told they had emailed us prior to arriving stating this which wasn’t true. We then went to the spa and was welcomed with workers walking in and out from outside with dirty work boots and leaving outside doors open so it was freezing and all could smell was wet paint.
We had a lovely and peaceful weekend at this hotel. One of the best places not far from busy Edinburgh to enjoy a day together with the family. The service is outstanding, and the staff is polite and helpful. We really enjoyed the SPA area with the warm swimming pool and sauna. We will definitely come back to get some relaxation in this place.
lovely place to stay in a great setting only a couple of miles from Elie. Staff are all very accommodating and friendly . Great facilities to use as well .
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