Hotels With Bar in North Sumatra, Indonesia

We stayed at JW Marriott Medan for several days to allow our elderly grandmother to rest and recover following her leg surgery. While the purpose of our visit wasn’t leisure in the usual sense, the experience highlighted what truly defines a great hotel: not just its facilities, but the service culture behind it. From the outset, our stay involved a number of special arrangements, from shifting booking dates, providing in-room breakfast service as our grandmother couldn’t access the restaurant, and attending to several ad-hoc requests. Across every touchpoint - reservations, front desk, concierge, lobby ambassadors, housekeeping, and the restaurant team , the response was consistently attentive, flexible, and genuinely warm. What impressed us most was not a single interaction, but the consistency across departments. It reflects a deeply embedded service culture and strong leadership, where standards of care are clearly communicated and upheld by the entire team. This is what transforms a hotel from simply offering well-maintained rooms and branded facilities into delivering a personalised guest experience marked by grace, efficiency, and empathy. Simply the best hotel in Medan! My family and I are sincerely grateful to the entire JW Marriott Medan team for turning what could have been a difficult trip into one defined by comfort and care.

Room is huge and super clean. Toilet come with bathtub and shower in different cubicle. Absolutely posh. The breakfast is above and beyond. I really enjoy the food as the have so many different varieties and the breakfast also serve on the top floor where the view of the surrounding of medan is part of the meal. Just breathtaking! I would come to this hotel if i were to visit medan in near future!

Rooms are very clean and spacious! Located right opposite Merdeka Square and Medan City Railway Station. Due to it facing the busy road and area, the noise level can get high (but bearable) if there are events held nearby. Sauna, hot & cold pools available (seperated by gender) are clean and come with lockers & shower facilities. Outdoor swimming pool was well maintained too. Staff were generally quite polite too.

The Staff is amazing and very helpful. Stored my luggage there while I went for a jungle trek. The hotel is centrally located and it is quiet by night. The breakfast is amazing. The hotel room is big and clean. Even though I liked everything at the hotel the only room which disappointed me was the gym. The gym is very small and the equipment is not working properly. I would book my stay with the hotel again. 

Everything is great for the hotel. We can see the hotel is aged but it's more than made up by the good maintenance, thus retaining it's lavishness. However there really isn't nothing interesting nearby and the road in front are way to busy for any pedestrians walking

It’s a decent place with comfy beds and cooling air conditioning. But the problem is that the blower wasn’t mounted properly and is shaking like a sugar cane juice machine. Other than that no issue with the room. There is a welcome drink, to claim it you should go to a lounge on the second floor. When you get there they present you a menu and ask you to select a drink, only after you order the drink off their menu do they actually bring the welcome drink telling you that the drink you ordered is also on its way. I honestly believe it’s a gimmick or a scam. Very disappointed.

Second time I have been staying in this hotel and I totally recommend it. The staff at the reception, Mr. Rio was really friendly and professional. He arranged a shuttle bus for us for a smooth transfer the next morning to the airport. The breakfast has lots of tasty choices. Also for dinner the atmosphere at the restaurant is really nice and tropical with a nice terrasse outside by the pool. That hotel is only 10min away by free shuttle bus from the airport. The rooms are spacious and clean. I totally love it.

Had a very great time staying at Labersa Hotel. It’s very recommended when you come to visit samosir

Room is clean with all amenities including a safe box but is small. Some distance away from major happenings except the malls( Cambridge/Sun plaza), which also need 15-20 min walk. Breakfast is not good. Parking is provided though.

The location is easy to find, the AC is really cold, the mattress is soft, the toilet is small but clean.