Facilities: Excellent! My friend enjoyed the public hot spring, and the facilities and views were great.
Cleanliness: Good. Both the room and the lobby were clean and bright.
Environment: The room view was fantastic! Unbeatable sea view. I'll definitely stay here again next time.
Service: The hotel staff were wonderful, very friendly and professional. They helped us with our luggage and even made our beds. Compared to some much more expensive hotels I've stayed at, the service here was even better! I was a bit worried about the service after reading some reviews, but it was absolutely unfounded. My friend and I both regretted not staying an extra night.
Authentic Japanese style hotel that own a hot spring underneath the property. The hotel provides public bath, but private baths are also available for reservation. Breakfast comes in a a personal set and is delicious. The room facing the beach front view hearing sound of the ocean is serene and peaceful. Staff are all friendly and professional.
The stunning ocean view was incredibly relaxing. The foot bath directly faces the sea, offering a breathtaking vista. The rooftop outdoor hot spring was quite small, which was a bit disappointing. The glass panels were murky and stained, and we could clearly see the rooftops of nearby buildings, which were uncomfortably close, so privacy was a significant concern. In contrast, the hot spring on the first floor was quite good. After a refreshing soak, there's a wonderful relaxation area where you can enjoy coffee while gazing at the sea – absolutely fantastic. The buffet breakfast and dinner were fairly average. Perhaps it was because the hotel was packed with tour groups and elementary school field trips, but the food replenishment couldn't keep up with the demand. Despite this, the staff were exceptionally helpful and friendly.
I stayed here when I went to Hakodate for a live show.
It was about a 10-minute walk from Hakodate Arena, it has a hot spring, a hotel with an ocean view, and there is a 24-hour Hasegawa store within walking distance, and it was a great choice.
The sunlight pours in through the large windows, so even though it is late January in the middle of winter, you don't have to turn on the heater.
You can relax with the sound of the ocean in the background.
The open-air bath is like an infinity pool, and the ocean is right in front of you, so you can stay in it forever.
The bus to Hakodate Station leaves almost right in front, there is a convenience store nearby, and the 24-hour Hasegawa store is just a short walk away, so it is very convenient.
There is no need to rush to get on public transportation after the arena live show, you can drink at a nearby izakaya until the sun sets and then go home, and the front desk is open 24 hours a day, so it was reassuring.
Whenever I go to Hakodate, I always stay around Hakodate Station, but this was such a great encounter that I think I will stay at this hotel in the future!
I originally booked a single room, but when I arrived late at night, the hotel upgraded me to a larger, much more comfortable and spacious room. It was wonderful, but unfortunately, I had to catch a flight the next day and couldn't stay longer. There's a hot spring on the rooftop where you can enjoy milk or beer after your soak! So relaxing!
I'd call this unbeatable. First off, the front desk service was truly above and beyond my expectations. It was snowing heavily, and the bellhop was still waiting outside for guests to arrive, helping with luggage. The outdoor private onsen in the room was also exceptional; the view and atmosphere were incredible. The breakfast, with its unbeatable ocean view, topped it all off. I had a wonderful day in Hakodate!
Nice facilities for kids, they can play around while adults are having buffet dinner and breakfast;
Rooms are large and private hotsprings are gorgeous;
Rooms are little bid hot, the a/c seems not working properly, good to have a dyson fan though
The hotel's location is super convenient. After getting off at Hakodate Station, you can take buses 95, 95A, or 96 right outside the station (get off at Yunokawa Onsen Station), and the hotel is directly across the street. Conversely, you can catch a bus from the hotel entrance directly to JR Hakodate Station. This is incredibly handy, especially given how expensive taxis are in Japan.
The hotel rooms are very spacious. While the facilities are a bit dated, the big plus is that the room comes with a private, continuously flowing hot spring bath – it's not one of those you have to turn on and off with a tap. It's semi-open-air, looking out onto the ocean, so there's no need to worry about privacy. Soaking in the onsen while enjoying the sea view, perhaps with an ice cream [chuckle] – it really doesn't get much more relaxing!
Since we booked a Japanese-style room, staff came to make our beds after check-in. The mini-fridge was stocked with complimentary bottled water, bottled tea, and beer. Unfortunately, my family and I don't drink, so we didn't make use of that service [facepalm].
Right next to the hotel is the 'Ichimonji' ramen shop, and the Tropical Botanical Garden, where you can watch monkeys soaking in the hot springs, is just a 300-500 meter walk away. Guests staying at Hanatsuki can also request a window seat at breakfast to enjoy the sea view while they eat.
Very good, nice people, great view, nice room! It is recommended to book two nights to relax! The most amazing thing is opening the balcony door! From that moment on, you feel that taking a taxi is really worth it.
This resort has everything you need for a fun time on the slopes. It has close proximity to 2 chair lifts, drone shows, fireworks, nice fireplace at a restaurant complex that you can both walk and ski to, good few different choices of breakfast and dinner buffets, nice relaxing outdoor onsen and indoor swimming + wave pool, lockers for ski gear and ski gear is easy to rent. Everything is payable by card EXCEPT for ski equipment for some odd reason, that you'll probably need to use cash or wechat, alipay etc. Overall had an amazing time with my group of 6 friends.
Very Good
427 reviews
8.7/10
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