Boutique Hotels in Heilongjiang, China

The family suite was fantastic! It's essentially a king-size room connected to a standard room, with two bathrooms. This allowed our family to stay together without disturbing each other, and the bedding was incredibly comfortable. The hotel's hygiene was excellent, and the staff were exceptionally welcoming. They helped us with our luggage, and there was even an afternoon tea. Breakfast offered an amazing variety beyond the usual options, including 'Guo Bao Rou' (sweet and sour pork), 'Sha Zhu Cai' (stewed pork with sauerkraut), and even a 'Guo Bao Rou' burger! The parking attendants were also very helpful. When I couldn't find the entrance, I called, and an attendant immediately came out to the road to guide me in. In the evening, we bought some items and wanted to leave them in the parking lot. The staff meticulously checked everything, ensuring the safety of our vehicle.

The facilities are modern, clean, and meet general expectations. Although the room isn't huge, it's fully equipped and I'm very satisfied. The thoughtful design and layout completely met my high standards for accommodation quality, even for someone as picky as me. While the window view isn't great, it perfectly satisfies the need for a good night's sleep – after all, I'm not here to gaze at the scenery from the hotel. The breakfast selection can cater to above-average needs and is highly recommended. PS: The essential oil scent of the hand soap is wonderful! They even provided Red Sausage from Li Dao and a Modern brand popsicle. Each floor has a water bottle dispenser by the elevator for guests to take, and the room also comes with complimentary Coke and Sprite. The attention to detail is impressive! I just had to write a glowing review! Hope it stays this way!

Great brand, it's a Holiday Inn Express under InterContinental, so the quality control is guaranteed. The facilities are all very well-equipped. Mr. (name/initials, if provided, otherwise leave as Mr.) at the front desk provided excellent service and gave me a free room upgrade. The breakfast offers a wide variety of choices. The only downside is that some of the public spaces are a bit small, like the lobby, gym, and laundry room. Also, the management of smoking in public areas should be strengthened.

This is the first five-star review I've given a hotel all year. The hotel is right next to Central Street and very close to the Central Street subway station. There are plenty of dining options around the hotel, and of course, Central Street itself is great for shopping, so the location is excellent. But these are secondary; the hotel's overall service and facilities were truly impressive. The staff's warm service and the perfect facilities left a deep impression on me. Even though we only had one suitcase, the doorman helped us carry it all the way to our room. The room wasn't huge, but it was very well-equipped, especially the fully automatic toilet. The shower pressure was excellent, and the water temperature was just right. The quality of the dental kit was also very good; I even took a new set home. Besides the buffet, it seems there are also special daily offerings for breakfast, and afternoon tea is provided. The room was also very quiet, which was a huge plus. This will definitely be my top choice when I visit Harbin again.

The hotel's location is excellent, right on Central Street. The decor is just like the pictures, very unique and thoughtfully detailed. From security to the front desk, and even the chefs and servers, everyone's attitude was fantastic. The hotel also smelled lovely. The only downside is the poor soundproofing. At night, I could clearly hear the delivery robot next door, conversations, and early morning chatter from the ladies, which meant I didn't get a good rest.

Stayed two nights at the Shangri-La with my family (two adults, one child) during the May Day holiday. The lovely front desk staff upgraded our room upon check-in and gave my child a complimentary drink. The room, as others have mentioned, felt a little dated, but the soundproofing was excellent, ensuring a quiet and comfortable stay, and we slept very well both nights. We had breakfast at 8 AM and didn't have to wait for a table. The location is superb, convenient for both taxis and the subway. I'd like to acknowledge that every staff member we encountered at this legitimate five-star hotel was incredibly warm and polite, demonstrating their professional service! A special shout-out to Wang Jingwen and Geng Jiamei. I recommend the Shangri-La.

I'm from Inner Mongolia, and this was my first time bringing my family to Harbin to see my niece. Staying at your hotel was an amazing experience! The room was clean and tidy, and the housekeeping was exceptionally well done. The service was even more thoughtful and attentive, with the staff being warm and polite. Our entire stay was comfortable and pleasant. I'll definitely choose this hotel again next time!

The location is fantastic, right downstairs from St. Sophia Cathedral, making it super convenient to get around. Everyone, from the front desk to room service, was incredibly warm and welcoming. It was a wonderful travel and stay experience, and I'll definitely stay here again next time I'm in Harbin!

This is the first time in decades I've left a negative review on Ctrip, and this stay was an absolute nightmare, no exaggeration. I chose what's supposed to be the best hotel in Mohe, but I didn't get a wink of sleep. The hotel has large fans running at night, and lying in bed, my ear on the pillow, created a resonant effect with the noise (I wonder if anyone can understand or relate to that). I called the front desk to ask for a room change, but was told there were no other rooms of that type available. I said, 'If there's an issue with this room, it shouldn't be assigned!' Ultimately, no solution was found!!! The next morning, I had a splitting headache and tearfully complained to the front desk. They apologized and offered a late checkout until 2 PM, but my Ctrip benefits already allowed for a 2 PM checkout anyway!! I asked to speak to the front desk manager or lobby manager and was told the leaders weren't in... Again, no resolution! I had planned to stay three nights in Mohe, but ended up buying a flight to Harbin for that very day. My final checkout time was 3:30 PM. I was truly, truly, truly, truly, truly distraught! It's been two days since I arrived in Harbin and my head still hurts. Extremely disappointed! I hope the Ctrip platform can advocate for a loyal customer of decades. The photos are my own, taken directly at the large equipment downstairs that caused the noise. I showed them to the hotel front desk and suggested their managers stay one night to experience my suffering! They just chuckled and gave no response! I stayed in room 802.

The front desk service was incredibly heartwarming! All my requests were met. Ms. Xiao Wang and Ms. Pang at the restaurant treated me and my family with such care, like we were their own! A simple bowl of noodles at the Hilton truly showcased their wonderfully human-centered and warm service. I'm so touched and grateful! Wishing all the hotel staff a smooth career path and bulging wallets!!!